Amenities, services & more
Reviews for Garden Room - Mae Sri
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thai(110) drink(49) cocktail(45) recommend(41) pad thai(36) noodle(35) dishes(34) beautiful(33) soup(30)Benjamin à été vraiment super nice !! La cuisine était délicieuse. & le décor top !View more
Disappointing Experience - Poor Service & Unbalanced Food
We visited Garden Room - Mae Sri last night as a group of five, including two vegetarians, & unfortunately, the experience was quite disappointing.
From the moment we arrived, the service was slow & inattentive. A thin, bald server with one earring attended to us, & his attitude came off as unwelcoming. It took 20 minutes just to take our order after we were seated. Throughout the evening, we literally had to get up from our table multiple times just to get someone's attention-for placing orders, asking questions, & finally, even to request the bill.
The only highlight of the evening was the bartender, who was genuinely polite & served us some well-made, enjoyable cocktails.
As for the food, we started with the papaya salad, which had good flavor but came in a very small portion for the price.
For mains, I ordered the stir-fried Thai vegetables with rice & my friend had the Pad Thai. We clearly requested them to be made moderately spicy (level 3), as we're quite familiar with spice levels at other Thai restaurants in Montreal. Unfortunately, both dishes arrived bland, with barely any flavor.
We asked for the spice to be adjusted, but what came back was the complete opposite-both vegetarian dishes were so excessively spicy that they were practically inedible. It felt careless & made the experience even more frustrating.
For a bill that came to $75 per person, the service & food quality were far below expectations.
While the ambiance was nice & the cocktails enjoyable, the overall experience-especially the poor service & the inconsistent handling of our food-makes it hard to recommend this restaurant. There's potential, but until the service improves & the kitchen learns to balance flavors properly, I wouldn't return.View more
Mounir, patient & galant, nous a donner un excellent service en plus de la bonne nourritureView more
Le serveur Mounir a été incroyable niveau conseil & service.
Je recommande cet établissement.View more
Parfait, Rien à dire ! Mounir est très accueillant & chaleureux !!View more
Super experience! Avec une très bonne cuisine & un agréable serveur Mounir !!View more
Everything was just perfect.
Correct service with a great cuisine.
Appetisers are great & personal are super nice & friendly.
Wine cart should have more variety but this does not affect the restaurant experience.View more
We had lunch for two here & the place, food, as well as staff was awesome. Our waiter Mounir was friendly & efficient & transparent regarding waiting time. The cocktails are not stingy with alcohol so it's worth the price. We particularly enjoyed the papaya salad.
Particularly recommended if you are in downtown Montreal - we went on a rainy day & seeing the raindrops through the see-through roof was beautiful.View more
Thank you Mounir for the good service. A must try if you are in downtown montreal.View more
Super expérience dans ce restaurant : nourriture savoureuse, mocktails délicieux & surtout un accueil chaleureux. Mention spéciale à Jeanne qui s'est occupée de nous & qui a été tout simplement a-do-rable. Un grand merci !View more
Visiting Montreal for a week & trying a few restaurants while here. Jeanne was our server & had EXCELLENT customer service skills, memory, & was very kind.View more
Very aesthetic restaurant with amazing service. Must visit if you in the area. Ali is the best!View more
Amazing place with an awesome service. The owner Ali made sure we enjoyed out time & gave us complimentary shots. Definitely check it out if you're visiting MontrealView more
Je vous recommande vivement ce restaurant : la nourriture y est excellente & le service remarquable. N'hésitez pas à demander Romann, un serveur très attentionné. En bonus, vous y trouverez de bonnes sauces pimentées !View more
Très bon restaurant, l'ambiance est très agréable & notre serveur Romann était très agréable !View more
Expérience très agréable ! La cuisine, l'ambiance, la musique & le staff ont été incroyables.
On a été servi par Romann qui s'est très bien occupé de nous toute la soirée entre bonne humeur & professionnalisme. Merci beaucoup ! Je recommande a 100% pour un dîner entre ami.es ou un petit date.View more
Super restaurant, très bonne ambiance & décoration très sympa. Je vous le recommande. Nous avons très bien mangé & notre serveur Romann était au top, c'était parfait.View more
Nous avons passé un super moment au Garden Room! La qualité & la quantité étaient au rendez vous. Merci à Romann de nous avoir conseillé & servi durant cet excellent repas 😁😁View more