Fuwa Fuwa
World Famous Soufflé Pancakes
OPEN10 am - Midnight
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About
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Amenities, services & more
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Amenities, services & more
Reviews often mention
pancake(244) fluffy(54) robot(49) tiramisu(46) dessert(35) sweet(34) matcha(30) souffle(23) recommend(23) cheesecake(21) drink(21) japanese(17)
For starters, unprofessional & rude staff. You could tell none of them were the owners because they didn't take any interest in being kind & welcoming to the clients. They were very cold & disconnected.
The souffle pancakes just tasted like omelettes. The fruit seemed like it wasn't washed very well.
We ordered coffees, but they came without a spoon or sugar. We had to go to the counter & ask for them, but instead of a spoon, they only had stir sticks. Which is fine, but they didn't even bring us any.
They didn't bring our whole order together. It was one item at a time for the coffee then one dish then another dish so we couldn't enjoy everything together.
The cleanliness & hygiene of the whole restaurant seemed on the low end for sure. We had to wipe down our own table before we sat down.
They also had a stupid robot that brought the food but it wouldn't shut up & kept talking to apparently nobody. & of course, only in French.
Overall, a disappointing experience. It's too bad because I was looking forward to it. Pictures looked good but that's about it. Also very overpriced.
j'ai adorer j'ai pris un truc salé au saumon c'était tellement bon & les portions était généreuse pour 15$-16$
Went there with my friend for Valentine's Day. While the food was very aesthetically pleasing & also good, the service was extremely slow. We were told at the register that wait would be 30 minutes, but it took 40 just to receive the drink we ordered, & 50 to receive the pancakes. There was also no water served at the tables.
16 dollars + tax for tiramisu pancakes that taste like burnt eggs? Yeahh no don't eat here.
Keeping 2 starts for their Basque cheesecake, it's tasty & good quality & value
Food took long & was cold/soggy. Got to our table & there were hairs stuck all over the table & seats (had to scrape them away)
Bathrooms were also gross
Paid nearly $20 for one small thing of soggy pancakes, served dirty utensils (still had food from past customers). Would not recommend
Friends & I wanted to try a latte from this location & we were just unimpressed with the whole experience. Store opens at 11am we got there at 11:05 & doors were locked with staff inside watching us trying to open the door. We waited & eventually they opened the store at 11:11 am (no apologizes or thank you for waitings, just acted like everything was normal). We were the first customers & ordered 2 hot latte to go, their second customers didnt come in till roughly 5 mins after (they were not backed up).. it took 10 mins to get 2 hot lattes to go & the worst part is the latte wasn't even hot, it was warm at best.
Très bon, j'appréhendais mais c'était super bon.
Le service c'était un robot ce qui rends très moderne le restaurant. À l'encaissement les filles étaient très souriantes & gentilles . ☺?