Fuwa Fuwa delivers light, fluffy Japanese-style pancakes and a playful robot that brings food to the table, sometimes even singing a birthday tune; reviews highlight flavors like tiramisu, matcha, pistachio and croffles, and the overall vibe is cozy and dessert focused, making it a fun spot for families or a casual outing, though wait times can be long and prices feel steep, with experiences ranging on service and cleanliness.
Very good service. Came in tuesday at 6:00 pm & the first thing I noticed is that the cashier was very helpful & smiley. She helped me a lot to make a choice & kept suggesting their best sellers . Also I ordered three stuffs two pancakes one salty & a tiramisu pancake & one more croffle all i can say is MASTERPIECE . Got them all together so I didn't have to wait for too long & the girl in the decoration area was very sweet & very nice. I highly recommend this place they make the best matcha drink eve
Our first visit in January was a pleasant experience. The cashier was friendly & took the time to explain the menu. The pancakes were delicious.
However, our second visit on Saturday, March 29th, 2025, around 2 PM, left much to be desired.
The woman at the cashier spoke in a monotone voice, giving the impression that she wasn't particularly engaged or interested in being there. Despite this, we decided to give her the benefit of the doubt & still left a tip, especially considering the high menu prices & the minimal service provided.
When we went to pick up our pancakes & asked a curly haired male staff member a question, he seemed uninterested in offering any helpful response.
We ordered the Matcha pancake, & honestly, it was rather bland. We were expecting a much more flavorful dish, especially given the price we paid for it.
Needless to say, after this experience, we're not inclined to return.
Mar 30, 2025
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The matcha pancakes were so bland. There was no flavour & was barely salvaged by the matcha sauce that came wiith it. The Basque cheesecake on the other hand was great. Get the original flavour. The mango flavour was almost undercooked.
It's a nice place & was great experience. The staff was too busy to however chat between them instead of welcoming us, but that's ok no big deal. It's a bit overhyped, overpriced & the pancakes feel like they drown in creaminess. The robot was awesome.
Not impressed at all, unfortunately. Service was good but pancake tasted like egg &, in parts, undercooked & others overcooked? lol Too expensive for what is delivered.
It's a nice place with welcoming staff, however for the price & quality of the pancakes, it is not really worth it. It's a bit overhyped & overpriced, & the pancakes feel like they drown in creaminess.
Mar 10, 2025
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Absolutely amazing fluffy clouds of goodness! We went just before 8pm on a Saturday & got our pancakes within 15 minutes with great service from super nice cashier. Came at just the right time because right when we sat down to wait, crowds of people came in. Our little one loved the serving robot! We are in Montreal all the time for work & will definitely be going back!
Si vous cherchez une expérience culinaire originale & mémorable, Fuwa Fuwa est l'endroit parfait ! Ce restaurant propose des pancakes japonais incroyablement légers & moelleux, qui fondent littéralement en bouche. Chaque bouchée est un délice, avec des saveurs parfaitement équilibrées entre douceur & onctuosité.
Mais ce qui rend Fuwa Fuwa encore plus unique, c'est son service futuriste : un robot serveur qui apporte votre commande avec précision & une touche de spectacle ! Voir ce petit assistant technologique se déplacer dans la salle ajoute une dimension ludique & moderne à l'expérience.
L'ambiance est chaleureuse, le personnel humain (oui, il y en a aussi !) est attentif, & les présentations des plats sont dignes d'Instagram. Une adresse incontournable pour les amateurs de douceurs & de concepts innovants !
5 étoiles pour le service, la gentillesse des serveurs, la qualité de la nourriture ! 🥞
Ils préviennent bien qu'il faut 20 à 30 min pour recevoir les panecakes, donc prévoyez du temps ! 😊
Pour ma part, j'ai pris un gâteau basque & un thé en attendant mes pancakes ☕?🫖
First time at that place. We took the tiramisu pancakes & strawberry pancakes. Very fluffy & light. A robot serves the dishes to your seat. Staff is nice. Will come back.
I rarely leave bad reviews but our experience at Fuwa Fuwa was not acceptable. You can tell by the way they serve your food it looks like they didn't put effort into preparing it. The restaurant is unfortunately smelly & dirty & the service is unfriendly.
