Freddi

Julie

3.0

We recently visited this new restaurant with high expectations, especially given its association with the William Gray, & chose it to celebrate our anniversary. While there are some strong elements, the overall experience felt like it still needs refinement.

From the start, there was some confusion with seating. We had to request being moved to the bar, as the table we were initially given was apparently reserved for another couple who ended up arriving 1.5 hours later... despite the table sitting empty that entire time. It set the tone for what felt like an overwhelmed service throughout the evening. Menus also took quite a while to reach us.

To their credit, the team offered us a glass of'champagne' to apologize, though it turned out to be prosecco; a small detail, but one that contributes to the overall impression.

Food-wise, there were some highlights & some misses. The wagyu tartare was a generous portion, though the bone marrow element was difficult to discern. The cod was beautifully presented & well-portioned, but the miso-maple sauce was too watery, a spoon would have gone a long way in helping fully enjoy the dish.

The maguro toast with caviar left us puzzled: the texture was very creamy but lacked depth & flavor. The connoisseur rolls were overall enjoyable, except for the tuna roll (tuna sashimi with braised shiitake), which felt confused & unbalanced in taste.

The ambiance & music were great, but unfortunately the hospitality did not match. Despite celebrating a special occasion, we didn't quite feel taken care of. While a dessert was kindly offered at the end, the overall experience felt rushed & lacking that attention to detail that elevates a dining experience.

There is definitely potential here, & I'm confident things will improve with time. That said, for a restaurant of this caliber & backing, one would expect a more polished & seamless experience from the very beginning.