Fay Wong presents a comprehensive menu centered on traditional Szechuan and broader Asian culinary techniques. Diners encounter a wide array of preparations ranging from stir-fried noodle dishes to robust meat plates characterized by the signature heat and numbing spice profiles inherent to regional Chinese cooking. The kitchen maintains high standards for ingredient freshness, ensuring that aromatic herbs and pungent spices define the flavor foundation of every offering. Patrons frequently select from various spicy seafood specialties and classic poultry preparations that highlight authentic preparation methods. The interior layout prioritizes functional efficiency, catering to those who appreciate a straightforward approach to regional cuisine without unnecessary flourish. Each dish serves as a testament to established preparation styles, consistently delivering the bold, layered complexity expected from this specific culinary lineage.
Fay Wong receives mixed feedback, with many patrons praising the delicious, fresh, and generous portions of comfort food, while others express significant disappointment regarding recent service issues, price increases, and inconsistent food quality. Frequent visitors often highlight favorite dishes like the cantonese chow mein and wonton soup, describing the restaurant as a long-standing neighborhood staple. However, some diners report unprofessional interactions with staff, long wait times for orders, and poor customer service experiences that have deterred repeat business. While the restaurant is frequently lauded for its authentic flavors and welcoming atmosphere, these positive impressions are occasionally undermined by reports of disorganized management and declining standards.
I walked in with a party of three & the environment seemed nice at first, but we were completely ignored for about 30 minutes before anyone came to take our order-no water, no check-in, nothing. Other tables that arrived after us were served right away.
When the food finally came (sweet & sour pork chop, pineapple chicken, chow mein, beef fried rice, & spring rolls), most of it was okay the spring rolls are the best. but the chow mein was both raw & burnt at the same time. We sent it back, but even the replacement wasn't much better. Service stayed poor throughout the meal-we were basically ignored the whole time.
A staple in NDG for over 20 years, comfort food at it's best. We always get the same dishes & it always hits the spot : Cantonese Chow Mein, Beef Canadian Broccoli, Shrimp Lobster Sauce, Wonton Soup, General Tao, Honey glazed
or Salt & Pepper Chicken Wings ( I can never decide which one is better).
This is a small Neighborhood Chinese restaurant. So I didn't expect anything extraordinary. Just adequate "Chinese/Canadian" food. The food was mostly adequate & prepared within the advertised time frame. The Cashew chicken was in the style to be expected with this type of establishment but I have to say, the chicken morsels did not taste fresh. The spring rolls, the noodles, the beef were all fine.. but that chicken was definitely not fresh.
Jul 15, 2024
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I really like the staff. Super friendly. The manager too! Food is good & fresh. A bit expensive but delicious & fresh. Cooked with care. Delivery is quick too. Maybe it's because I live 5 min away by car. 😂 I highly recommend their Shanghai noodles & Chicken BBQ wings! Very good restaurant.
Where do I begin? At a time where a lot of establishments seem no longer concerned about first impressions, service or quality of their dishes, this was a refreshing experience from start to finish. The moment we walked in were immediately greeted by the most warm & welcoming host, & were promptly seated. Our server was rather shy, but quickly adapted to her role, was efficient & carefully double checked that our order was correctly taken. The food arrived quickly & was succulent & crispy in all the right places. We had hot & sour soup, dumplings with peanut butter sauce, both egg & spring rolls, honey garlic ribs, salt & pepper wings, shrimp in lobster sauce, general tao chicken with steamed rice. Everything was super delicious, so full of flavor (my tastebuds were delighted), especially noted, not a high salt content like some other places. Portions were generous, it served 3 of us quite well. We left stuffed & happy. Definitely anticipating my next visit. Btw I also ordered a take-away meal. Great job Fay Wong!
Great service. Manager Frankie was very nice, gave great food recommendations. Ordered Chicken Fried Rice, Cantonese Chow Mein, Beef Canadian Broccoli, Shrimp Lobster Sauce, Jasmine Green Tea. Would recommend all. About $20 per item but big portions. The tea was really good. 5$. Would recommend. House blend.
We traveled to montreal & our hotel was close to China town so we decided to get Chinese for dinner. Well after reading reviews we thought maybe giving this one a shot. It was a 25 min taxi drive & let me tell you, it was WORTH IT. Absolutely fantastic. Best Chinese food hands down. The Wonton soup is amazing. The chicken wings are just crazy good. & the egg rolls & spring rolls are so good we had to order more togo! If you are looking for a great Chinese restaurant, look no further.
Food is delicious! We had the chicken fried rice, pineapple chicken, salt & pepper chicken wings, & shrimp in lobster sauce. 100% recommend trying this restaurant out!
