Express Indien - Indian

Abegail

4.0

We have ordered delivery from their website & it came at a reasonable time 👍🏻 For the food, we've ordered 3 butter chicken thali & we LOVED the curries that it came with! Everything was flavorful & tasted great 🥰 However, as I was eating my tandoori chicken, I discovered it was raw near the bone; hence why I deducted 1 star. It's such a shame, I really wanted to give this place a 5 stars! P.S after reading the reviews complaining about the packaging, they don't use your typical rectangle container with dividers in them; they use small individual circle containers. Nonetheless, it still a lot of food, so don't be fooled!

15 févr. 2024

sur Google

Numbered

1 Commentaire

2.5

I went to Express Indian on Somerled twice so far since moving to Montreal (one using public transport, once on foot). The food was good (the one time we actually got to eat the food we paid for). Here is my big issue: twice i went to this restaurant fully prepared with my own containers. You know, pollution & the current climate crisis in mind. the first time, i had plastic containers. the food came from the kitchen in my containers, FULLY WRAPPED IN TINFOIL. The next time, learning from the first encounter, i brought large-sized mason jars. They brought my jars back empty & sat them on the counter. Finally, after quite a long wait, they brought out two of their own, one-time-use ALUMINIUM take-out containers. The person then informed me (at that time, & not before bringing out this WASTE) that the openings of the jars were too narrow to be able to get the food inside. It is so disheartening as it is to be footprint-minded in a seemingly disposable world. But this kind of situation can be utterly crushing to someone trying hard to live without creating more waste. It's almost as if they are trying to make some sort of political statement by straight up refusing to use the containers i bring in with me (even though this would save them a bit of money - just use the containers for the next person)!
In the end, the food from their aluminium containers went EVERYWHERE in their plastic bags & in my backpack (unlike had it been in sealed mason jars) & my family & I did not even get to enjoy the food.

Your review is so unmerited. You can't give a restaurant a 1/5 service because the containers you provided were insufficient to store the food in. Don't belittle people for your extreme ways of life. Not every business can adjust to extreme measures as yourself. Next time, bring the proper containers and readjust your review. I haven't ordered from this place but i saw your review and felt the need to reply to you. I will order from them and i'll welcome the food in any container they bring it in and i'll dispose of that container the best way I can and that's provided to me. The civilized way.

Cali884

8 févr. 2020