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Across the reviews Crusty's is described as a lively retro spot with a basketball and arcade vibe where burgers, mac and cheese, and fries are consistently praised for flavor and generous portions, offering solid value and often fast service, with friendly staff that make guests feel welcome and a decor and atmosphere that many find memorable, including the dynamite burger and the mac attack as standout items and halal options noted by some, making it a frequent go to in Laval for both families and groups. The menu and portions are repeatedly highlighted as big and satisfying, and several reviewers mention the convenient location, clean spaces, and a vibe that blends sports, music, and casual dining; several also applaud quick service and attentive, smiling staff. On the flip side, some experiences diverge: online photos seeming misleading, dishes arriving cold or undercooked, inconsistent delivery experiences with missing items, occasional slow service, and certain cleanliness or maintenance concerns noted by a few diners. Overall the sentiment tilts toward Crusty's delivering delicious, hearty burgers and a fun environment with strong value and repeat visits, though potential guests should be aware of occasional inconsistencies in food temperature or service and a few issues with delivery experiences.
Nous avions commandé un hamburger dans ce restaurant il y a environ un mois & il était excellent, ce qui nous a donné envie de recommander. Malheureusement, cette fois-ci, la préparation a été très longue &, une fois arrivés à la maison, nous avons constaté que les deux hamburgers étaient brûlés d'un côté & avaient un mauvais goût. Lorsque nous avons appelé pour le signaler, au lieu de recevoir des excuses, nous avons été très mal accueillis au téléphone. Cette expérience nous a vraiment déçus & nous ne recommanderons plus à l'aveni
Dec 12, 2025
on Google
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Absolutely fantastic experience from start to finish. The burger was divine & clearly prepared with incredible care. Service was attentive without being intrusive-a perfect balance. The atmosphere was cozy & made for a truly lovely evening out. Highly recommend this hidden gem!'
Absolutely amazing! The burgers were super delicious juicy, fresh, & full of flavour. The service was just as good; everyone was friendly, fast, & made me feel welcome. I enjoyed it so much that I'm planning to come back every week. Highly recommend this place! Important to note that it is very clean ❤?
L'ambiance est bon ,service est bon ,burger est époustouflant. Seule critique si ils veulent des clients en français ils devrais suivre les lois du Québec & afficher en Français & non uniquement en Anglais .
