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Across the reviews Crusty's is described as a lively retro spot with a basketball and arcade vibe where burgers, mac and cheese, and fries are consistently praised for flavor and generous portions, offering solid value and often fast service, with friendly staff that make guests feel welcome and a decor and atmosphere that many find memorable, including the dynamite burger and the mac attack as standout items and halal options noted by some, making it a frequent go to in Laval for both families and groups. The menu and portions are repeatedly highlighted as big and satisfying, and several reviewers mention the convenient location, clean spaces, and a vibe that blends sports, music, and casual dining; several also applaud quick service and attentive, smiling staff. On the flip side, some experiences diverge: online photos seeming misleading, dishes arriving cold or undercooked, inconsistent delivery experiences with missing items, occasional slow service, and certain cleanliness or maintenance concerns noted by a few diners. Overall the sentiment tilts toward Crusty's delivering delicious, hearty burgers and a fun environment with strong value and repeat visits, though potential guests should be aware of occasional inconsistencies in food temperature or service and a few issues with delivery experiences.
Food was literally so bad, the beef had a weird smell to it sort of like it was old , chicken burger was too oily, mac & cheese didnt even taste like anything except barbecue sauce. Absolutely tasteless!!!! Waste of money,time & calories. Be careful if you have a sensitive stomach.
We were excited for this restaurant because of a TikTok, we drove an hour & 10 minutes to try it out. With all honesty we are really disappointed. Pretty sure that the online pictures are from AI because it did not look at all like the pictures. I got the mac & cheese (i will insert pictures) & it wasn't even warm. Service was ok. But the decor is pretty amazing!
Will not recommend & will not be going again..
Feb 21, 2026
on Google
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Pour notre visite dans le secteur, nous avons découvert ce petit resto. La caissière gentille & courtoise. Personne pour accueillir les clients mais ca n'a pris trop de temps. Nous avons mangé sur place & avons reçu notre repas a la table. Les portions sont assez généreuses. Le mac'n cheese était bien crémeux. & le burger parfait & bien garni. Les frites cuites a la perfection. La déco est sympa. Pour le moment aucun regret. Les avis étant partagés ... mais peut-être il y a un laissé aller quand on fait livrer. BREF on a mangé sur place & tout était A1.
J'avais fait un avis il y a un an & c'est toujours aussi bon. Le burger est tellement gros rapport qualité prix est très bon. Mac &cheese toujours aussi bon. Le service toujours accueillant.
Listen I ordered on uber eats their crispy shawarma….NO FLAVOR AT ALL only thing saving it was the Algerian sauce….ohhh & don't get me started on their mac & cheese! TASTES LIKE NOTHING! The pasta was definitely not boiled in salt water the mac & cheese itself is DRY, you're better off buying a box of kraft dinner at this point!
Ya never again extremely disappointed & not worth the price.
Got some food off uber eats. Burnt fish & chips. It was a 2 for offer. They put everything in 1 box so less than 1 portion of fries with burnt fish. Didn't have my baklava rolls & replaced with a small piece of cheesecake & tried saying they cannot cancel through uber. If you don't have an item, you cancel it. Ordered mango juice & receive orange juice. DISASTER!!!
First time trying this spot after hearing about it a lot. Tried the fried chicken burgers & Mac & cheese. It's your average fast food spot with some specific interior design centered around sports. It's good but I wouldn't go out of my way for it either. The chicken was crispy & fresh. Mac & cheese was good, didn't give me Kraft style vibes. Fries & onion rings are crispy as well. Some of the menu items have weird combinations, I would suggest reading what's inside before ordering as it is not appealing to everyone. (Example: corn in burgers) Staff there at night seems helpful but only to a certain point. Ask for water or condiments & it seems like you are bothering them. The bathroom is very bleak & needs to be cleaned.
Tout d'abord j'aimerais remercier les employés pour leurs gentillesses, leurs professionnalismes & leurs sourires gardés en tout temps. En rentrant j'ai eu le droit à un bel accueil, donc très satisfait du service. Leur poulet je l'ai trouvé délicieux même si pour moi c'est bien un des seuls mets bon chez eux. J'ai commandé également une poutine & un cheesecake & je peux dire que c'était pas incroyable, enfaite selon moi tout ce qu'il y a de bon chez eux c'est leur poulet. Mais j'ai envie de dire, à quoi faut-il s'attendre d'un fast food? Pas grand chose je pense! J'ai même eu le droit à un service à la table de la part du personnel donc encore une fois le service je l'ai trouvé très sympathique. Un bon 7/10 pour moi. Je le recommande un peu mais pas trop!
I gave this place a try last year, didn't like it. Tried again this year & again unfortunately didn't like it Ordered the mac & cheese with the French fries & chicken, fries & chicken were really good, but the Mac & cheese was very runny/watery & flavour was lacking. Had the dorito burger, although the concept is a great idea, most of the dorito topping fell off before I had my first bite, the top bun was very soggy & there was a lot of way too much sauce to burger ratio, but the patty itself was good. I think with a few adjustments it would be really great. I would like to try something with chicken & fries if I try it again because those were the star of the show
Jan 26, 2024
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The place looks cool with all the sports & 80s decorations. It was clean & nice. I went for lunch so it was empty. There was one person at the cash. The burger was ok. The bun & the cheese sauce were delicious but the patty itself was not grilled properly & felt like it was heated with the microwave. I think I will try it again, & hopefully it will be bette
