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Across the reviews Crusty's is described as a lively retro spot with a basketball and arcade vibe where burgers, mac and cheese, and fries are consistently praised for flavor and generous portions, offering solid value and often fast service, with friendly staff that make guests feel welcome and a decor and atmosphere that many find memorable, including the dynamite burger and the mac attack as standout items and halal options noted by some, making it a frequent go to in Laval for both families and groups. The menu and portions are repeatedly highlighted as big and satisfying, and several reviewers mention the convenient location, clean spaces, and a vibe that blends sports, music, and casual dining; several also applaud quick service and attentive, smiling staff. On the flip side, some experiences diverge: online photos seeming misleading, dishes arriving cold or undercooked, inconsistent delivery experiences with missing items, occasional slow service, and certain cleanliness or maintenance concerns noted by a few diners. Overall the sentiment tilts toward Crusty's delivering delicious, hearty burgers and a fun environment with strong value and repeat visits, though potential guests should be aware of occasional inconsistencies in food temperature or service and a few issues with delivery experiences.
Moi & Carol avons manger des frites frisser c etait excellent allons retourner pour les gigantesques ham la prochaine fois ils .sont tellement gros qu il va falloir le manger a deux . Je vous ferais par des mes commentaires .
Food was literally so bad, the beef had a weird smell to it sort of like it was old , chicken burger was too oily, mac & cheese didnt even taste like anything except barbecue sauce. Absolutely tasteless!!!! Waste of money,time & calories. Be careful if you have a sensitive stomach.
Always great food. Delicious burgers & wraps. We absolutely love Crustys. There could be some improvement made with the service, it's always pretty slow. However I must say that the employees are always very nice & polite, they're doing their best, even in a big rush time.
Mar 5, 2026
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Overall great experience we did wait a bit for the food but trust me the wait was worth it great way to break my fast. I will be recommending this place to all my friends. The food was very delicious & the service 10/10. The only thing I would change is the music playing it's not really plausible
Tellement beau de l'intérieur parfait pour un garçon ou une fille de basketball & la nourriture est tellement succulente avec les goûts magnifiques à recommander fortement avec amou
We were excited for this restaurant because of a TikTok, we drove an hour & 10 minutes to try it out. With all honesty we are really disappointed. Pretty sure that the online pictures are from AI because it did not look at all like the pictures. I got the mac & cheese (i will insert pictures) & it wasn't even warm. Service was ok. But the decor is pretty amazing!
Pour notre visite dans le secteur, nous avons découvert ce petit resto. La caissière gentille & courtoise. Personne pour accueillir les clients mais ca n'a pris trop de temps. Nous avons mangé sur place & avons reçu notre repas a la table. Les portions sont assez généreuses. Le mac'n cheese était bien crémeux. & le burger parfait & bien garni. Les frites cuites a la perfection. La déco est sympa. Pour le moment aucun regret. Les avis étant partagés ... mais peut-être il y a un laissé aller quand on fait livrer. BREF on a mangé sur place & tout était A1.
Great food & excellent service! The girl who helped us was very nice, friendly, & respectful. She made us feel welcome. I will definitely come back again.'
