Overview of Clarke Café reviews highlights a welcoming spot with high quality coffee and fresh, filling sandwiches, especially the chicken cutlet and porchetta options, alongside tasty desserts and good value; the atmosphere is pleasant for work or catching up with friends, and takeout is convenient in the busy West Island location, though a few drinks may miss the mark (the moka can be cold and milk not steamed) and lunch can be crowded with limited seating, with occasional service hiccups like delays or wrong orders, but staff are generally polite and responsive and the overall emphasis remains on quality ingredients.
Owner keeps moving customers around during lunch, after we waited for a table, ordered & sat. Laptops not welcome at any time since plugs have been closed & owner insists to move you & put other customers in your place even if you need the only one left open to charge & will seat you with strangers on a shared table with no plug. I explained my battery needs to be plugged at all time to work & was told it wasn't really their problem, but somehow it was mine to move & prioritize other customers, regardless how much we order because my table had the minimum of 2 chairs & the second one wasn't being utilized (anymore, a friend was there & left). It was honestly not good for business as an approach. Everyone spoken to was turned off. The two customers you would get by moving those already seated often don't order more than a single person seated, who keeps ordering as they work. However if you feel the business really would benefit from that tradeoff, I suggest stickers on the tables you want no laptops on during lunch hours saying no laptops (11:30-1:30) on the tables of your choice & to reopen plugs if you want customers with laptops to actually believe they're welcome at other hours of the day. Otherwise, you're losing an entire group of customers who always go to cafes to work. It's not a library, strangers often don't want to share a table.
If it is acceptable, then people without laptops should be open to share their tables too. It is a very unpleasant experience to be asked to prioritize other customers when you were there first, & told it isn't their business if you need to charge. That's not how you speak to customers. The cafe is cute, it's a shame how many people this happened to.
Great coffee shop! The sandwiches are fresh & delicious, & the coffee is good. The place has a beautiful design & is always very clean. Definitely worth a visit!
For Sasha, Aprille, & anyone else who feels that cafes are their personal living rooms...
Clarke Cafe is a restaurant & a cafe. Anyone taking up space for hours with a single $6 latte, where that table might normally be used at lunchtime for $50+ of business for food & drinks for two people, is an entitled brat.
Yes, they've had to make adjustments based on the sheer number of students taking up hours of space for a single drink. It's not ideal for some people, because it doesn't feel comfortable paying a drink & then being asked to move. But the owner is very polite, a good guy who takes great care of his customers.
But he has a business to run.
Between say 11:30am & 2:00pm, his lunch customers also deserve a place to sit & eat. If you owned a business like this, you wouldn't want to see people walking in for lunch, see an army of laptops & no open tables, & walk out the door. This is what's happening, & he needs to be able to balance your right as a customer with his right to make money on his business.
Anyway, long rant over. Clarke Cafe is a great spot for coffee, food, vibes. Staff is great, customers are great, all of it. You just can't park yourself there for 3-5 hours, especially over lunch, while customers wanting to eat & spend 4-5X what you're spending.
Apr 15, 2026
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My bad review is not about the food or the customer service. The employees are amazing, & the food is delicious. My issue lately is with the management. I sometimes like to take my laptop & do some light work while sipping on my coffee. yesterday april 14th,2026. The manager shuts down the internet. Then you can see him staring at anyone who has any electronics bigger than a phone.
I am so turned off by this shift in management's behavior that I won't go there again. at least i am not the only one that been noticing that lately.
The cafe is decorated very nicely. My double espresso & pistachio croissant were super good. The other drinks were really poorly done though. The moka was cold & the milk was not steamed properly nor was the cortado. I recommend either choosing an iced drink or just a plain espresso to avoid this. Sandwiches were fresh & good portion!
Petite note complémentaire avril 2026: un suivi de la qualité devra s'imposer. Le poulet (pané) est bon 1 fois sur 2. Voir les 2 photos ajoutées (photos 8 & 9). On a servi cela...ouch...je l'ai retourné & on me l'a changé pour 2 fois mieux. Mais cela fait au moins 5 fois que je retourne le plat vers la cuisine en l'espace de 6 mois. 1 fois sur 2 en fait. QA a faire plus régulièrement & vigoureusement...
Une nouvelle succursale de Clarke Café qui s'ajoute dans l'ouest de l'île. Excellents Cafés, sandwiches de haute qualité avec aliments frais & bien agencés. Ambiance ok. Peu de places donc on emporte ou on tente sa chance pour avoir une table. Jouxtant Must Société, on peut magasiner des meubles ensuite avec la panse pleine.
Le porchetta (en photo) était bien balancé & le chef peut faire suggestions d'accompagnement dans le sandwich, variant selon son humeur. Chef sympathique d'ailleurs...
On y retourne.
L'endroit est bien placer mais je ne pense ps qu'il mérite notre argent, la nourriture n'est même pas bonne & les boisson goûte mauvais. C'est très rare que je prend un café ou latte ou n'importe quel autres boissons & ça goutte bon, j'y ai donner plusieurs chance j'y allait presque à chaque semaine, a vous de faire votre propre jugement
Mar 19, 2026
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The matcha is very very bad, the powder they use has to be the cheapest one out there, & pleaseee add lactose free milk as an option (not oat or almond only). This place is very profit driven, the owner is rude & arrogant & the drinks have no effort put in them, for an 8$ drink with tax & tip I expect a better quality drink
I genuinely cannot understand how a coffee shop can only have ONE outlet. & the best part? Realizing after I had already ordered my 6$ latte. Apparently the owner decided to remove them, would love to hear the logic behind that.
Great little sandwich place in the West Island, delicious & good value. Great coffees & sweet treats as well. We usually take out but there is a sitting area as well. Would highly recommend!
