Ciccio's

Ruhan

4.0

I've been to the Old Port location already, didn't realize it was the same business until after I ordered. The aesthetique of this one bears enough resemblance to the first with it's orange theme, but it is fittingly more modern to fit the downtown environment. Top marks on the marketing/design side. Service is also really good, they have lots of staff so orders come out pretty quick & they are chill people. The menu isn't big but has enough, centering around their Italian sandwiches. These sandwiches are of sublime quality, but quite small for the price. In Old Port it feels a bit more justified given the neighbourhood, but not quite downtown.

Xin

5.0

Amazing location. Much bigger than the one in the Old Port & has a super nice terrasse with views of the city.

Carlos

3.0

I've ordered 3 times from the old port location & the bread is always perfectly toasted & amazing. I thought it would be the same at this location, but was mistaken. It was had a weird texture, & definitely not toasted, which definitely ruined the sandwich for me. The guy working the front looked like he didn't even want to be there.

A

3.0

I visit the Ciccio's in Old Port often & was excited to try this new location. The employee who took my order asked if I'd be sitting on the terrace, & I said yes. When my order was ready, another employee called my name & then yelled at me saying I was supposed to wait inside for my sandwich, in front of other patrons & people walking by. It was embarrassing & uncomfortable.

I understand employees can have bad days, but it's never okay to speak to someone that way. I'm always respectful, & I hope management can address this so other guests don't have a similar experience. It's unfortunate that this has tainted my experience & wanting to go back moving forward.