Chocolats Favoris
Chocolate ShopTop Pick
Chocolats Favoris
10 am - 11 pm
| Monday | 10 am - 11 pm |
| Tuesday | 10 am - 11 pm |
| Wednesday | 10 am - 11 pm |
| Thursday | 10 am - 11 pm |
| Friday | 10 am - 11 pm |
| Saturday | 10 am - 11 pm |
| Sunday | 10 am - 11 pm |
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Info & Location
OPEN SINCE JUNE 18TH, 2016
Our 5th chocolate shop on the South Shore of Montréal is located in a prime, fun spot: the Quartier DIX30 in Brossard. What's in store for you? Our wide array of chocolate delights! Let's meet on the outdoor patio this weekend!
Amenities, services & more
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Reviews often mention
chocolate(25) ice cream(22) cornet(9) boxes(8) cone(8) crème glacée(7) dip(6) journee(6) options(5)Page 1 of 5 - 97 Reviews
MOLINARI-
Les glaces de Chocolats Favoris DIX30 sont toujours aussi délicieuses, mais le service est catastrophique.
Les erreurs sont quasi systématiques : mauvais parfums (on commande noisette, on reçoit chocolat ou cerise), tailles inversées (on demande un grand, on reçoit un petit). & le pire, c'est que le personnel ne reconnaît pas les erreurs, ou essaie de les faire passer comme si de rien n'était.
Pourtant, il ne s'agit pas de commandes complexes : respecter un parfum & un format, ce n'est pas sorcier. On a souvent l'impression que les jeunes employés sont livrés à eux-mêmes, mal formés & désorganisés.
Résultat : des clients déçus, & une expérience très en dessous de ce qu'on attend d'une marque comme Chocolats Favoris.View more
Vicky
Cornet Dubai maintenant offert avec crème glacée! Un vrai délice!! 😍View more
CRISTINA
Bon service à la clientèle & surtout la jeune Alexia..View more
David
Bonjour, aujourd'hui le service à la clientèle était vraiment rapide & efficace! Je vais certainement revenir :) Merci !! Ps: l'employer qui m'a servi parfaitement est Alexandre Apostolov beau travail jeune homme!!View more
Jeremie
I don't mind paying over price because of the location & the ice cream is good.
But the service really needs to be improved. Really really needs improvement
Edit : As requested the explanation related to our experience:
The disappointing experience happened on Saturday, June 28, around 10 PM, after going to the movies with my son.
We ordered a poutine & a medium ice cream in a cup with dip. From the start, the young man who took our order seemed visibly annoyed, but we chose to overlook that.
When I received my ice cream, it was served in a cone with dip, which was not what I had ordered. I politely mentioned that I had requested it in a cup. The staff member who had prepared it asked me if it bothered me, & I said yes-I don't particularly like cones & much prefer a cup.
She then placed the cone into a cup & handed it to me. I again clarified that I did not want a cone at all. She proceeded to remove the cone, but in doing so, took away half the ice cream, & returned it to me without adding any dip.
At that point, I didn't feel like insisting any further, but as a customer, having to explain myself multiple times & still receiving only part of what I ordered is quite frustrating. This is not the kind of friendly experience one normally associates with Chocolats Favoris.
I wanted to bring this to your attention in the hope that it will help improve customer service in the future.View more
Soufiane
Bons produits mais le service est interminablement lent. Samedi 28 juin 2025 à 16h00. Merci!View more
Marie-Josee
Il y avait beaucoup de gens & le service fut rapide & sympathique malgré le nombre de gens.View more
Michel
Quelle délicieuse glace & quel excellent service !View more
Petit
Très bonne journée pour pratiquer la socialisation même si mon jeune accompagnateur fait plus de bruit que la musique, très bonne musique en passant. Très heureuse de revoir un visage familier au comptoir, belle sortie en famille. Il y a beaucoup trop de choix chez Chocolats Favoris, pour vrai mais quel beau problème finalement.View more
Alejandro
Nice variety of chocolates & presents, perfect for gifts & dates.View more
Christian
La gérante, Sabrina est très gentille & donne un très bon serviceView more
Jen
The best ice cream in terms of quality & price! There's so many options & flavors to choose from. Always quick, friendly service. One of my favorite places when I want a treat.View more
Lisa
Toujours aussi délicieux, un incontournable du 10/30.View more
Dayanne
Merveilleuse & douce expérience!!! Endroit très cosy & très accueillant! Les enfants ont vraiment apprécié!View more