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Chocolats Favoris
Chocolate ShopTop Pick

Chocolats Favoris

4.2$
10 am - 11 pm
Monday10 am - 11 pm
Tuesday10 am - 11 pm
Wednesday10 am - 11 pm
Thursday10 am - 11 pm
Friday10 am - 11 pm
Saturday10 am - 11 pm
Sunday10 am - 11 pm
Chocolats Favoris Brossard - Menus, Hours & Reviews - RestoMontreal.ca
ChocolaterieIce CreamDesserts & Sweets
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OPEN SINCE JUNE 18TH, 2016 Our 5th chocolate shop on the South Shore of Montréal is located in a prime, fun spot: the Quartier DIX30 in Brossard. What's in store for you? Our wide array of chocolate delights! Let's meet on the outdoor patio this weekend!

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Reviews for Chocolats Favoris

4.2 with 214 ratings on RestoMontreal.ca

Food
Service
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Page 1 of 5 - 97 Reviews
MOLINARI-
3.0

Les glaces de Chocolats Favoris DIX30 sont toujours aussi délicieuses, mais le service est catastrophique.
Les erreurs sont quasi systématiques : mauvais parfums (on commande noisette, on reçoit chocolat ou cerise), tailles inversées (on demande un grand, on reçoit un petit). & le pire, c'est que le personnel ne reconnaît pas les erreurs, ou essaie de les faire passer comme si de rien n'était.
Pourtant, il ne s'agit pas de commandes complexes : respecter un parfum & un format, ce n'est pas sorcier. On a souvent l'impression que les jeunes employés sont livrés à eux-mêmes, mal formés & désorganisés.
Résultat : des clients déçus, & une expérience très en dessous de ce qu'on attend d'une marque comme Chocolats Favoris.View more

Jul 26, 2025
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Vicky
5.0

Cornet Dubai maintenant offert avec crème glacée! Un vrai délice!! 😍View more

Jul 21, 2025
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Marlene
5.0

Certain que c est bon en chocolatView more

Jul 9, 2025
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CRISTINA
5.0

Bon service à la clientèle & surtout la jeune Alexia..View more

Jul 9, 2025
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Michel
4.0

Excellent choix de crème glacée bon serviceView more

Jul 8, 2025
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David
5.0

Bonjour, aujourd'hui le service à la clientèle était vraiment rapide & efficace! Je vais certainement revenir :) Merci !! Ps: l'employer qui m'a servi parfaitement est Alexandre Apostolov beau travail jeune homme!!View more

Jul 7, 2025
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Jeremie
2.0

I don't mind paying over price because of the location & the ice cream is good.
But the service really needs to be improved. Really really needs improvement

Edit : As requested the explanation related to our experience:
The disappointing experience happened on Saturday, June 28, around 10 PM, after going to the movies with my son.

We ordered a poutine & a medium ice cream in a cup with dip. From the start, the young man who took our order seemed visibly annoyed, but we chose to overlook that.

When I received my ice cream, it was served in a cone with dip, which was not what I had ordered. I politely mentioned that I had requested it in a cup. The staff member who had prepared it asked me if it bothered me, & I said yes-I don't particularly like cones & much prefer a cup.

She then placed the cone into a cup & handed it to me. I again clarified that I did not want a cone at all. She proceeded to remove the cone, but in doing so, took away half the ice cream, & returned it to me without adding any dip.

At that point, I didn't feel like insisting any further, but as a customer, having to explain myself multiple times & still receiving only part of what I ordered is quite frustrating. This is not the kind of friendly experience one normally associates with Chocolats Favoris.

I wanted to bring this to your attention in the hope that it will help improve customer service in the future.View more

Jul 4, 2025
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Soufiane
3.0

Bons produits mais le service est interminablement lent. Samedi 28 juin 2025 à 16h00. Merci!View more

Jun 28, 2025
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Mhairig
5.0

Loved it!View more

Jun 24, 2025
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JULIUS
4.0

endroit saleView more

Jun 22, 2025
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Marie-Josee
4.0

Il y avait beaucoup de gens & le service fut rapide & sympathique malgré le nombre de gens.View more

Jun 13, 2025
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Michel
5.0

Quelle délicieuse glace & quel excellent service !View more

Jun 12, 2025
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Petit
5.0

Très bonne journée pour pratiquer la socialisation même si mon jeune accompagnateur fait plus de bruit que la musique, très bonne musique en passant. Très heureuse de revoir un visage familier au comptoir, belle sortie en famille. Il y a beaucoup trop de choix chez Chocolats Favoris, pour vrai mais quel beau problème finalement.View more

Jun 9, 2025
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Alaa
4.0

I like their chocolate flavoursView more

Jun 9, 2025
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Alejandro
5.0

Nice variety of chocolates & presents, perfect for gifts & dates.View more

May 31, 2025
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Christian
5.0

La gérante, Sabrina est très gentille & donne un très bon serviceView more

May 23, 2025
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Jen
5.0

The best ice cream in terms of quality & price! There's so many options & flavors to choose from. Always quick, friendly service. One of my favorite places when I want a treat.View more

May 22, 2025
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Lisa
5.0

Toujours aussi délicieux, un incontournable du 10/30.View more

May 5, 2025
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Dayanne
5.0

Merveilleuse & douce expérience!!! Endroit très cosy & très accueillant! Les enfants ont vraiment apprécié!View more

May 5, 2025
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LAWRENCE
5.0

Les crème glacés sont parfaitsView more

Apr 28, 2025
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