Chez Claudette is widely celebrated for its wide menu of poutines, huge generous portions, and affordable prices, with many calling it a Montreal institution and the best poutine in town; the cozy retro diner vibe and friendly service are frequently praised, along with reliable classics like a classic poutine and a variety of toppings, including vegetarian gravy options that are well received. However, some visits are marred by slower or uneven service, occasional complaints about cleanliness or ambience, and mixed opinions on fry texture and gravy depth; overall the reviews describe a place that is beloved for comfort food and value, with strong crowds and repeat visitors.
Les poutines sont bonnes, mais le staff pas hyper accueillant (à peine bonjour en entrant, on passe devant nous en nous ignorant...bizarre comme ambiance...). Par contre ils sont rapides au service donc c'est mieux que rien, mais un petit sourire & prendre un peu en considération le client ce serait bien.
Jun 24, 2024
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Poutine très bonne & avec du goût, c'est très bon ! En revanche service à revoir, j'ai eu l'impression de me faire ghoster de mon arrivé à mon départ. Dommage!
Food is not as what I expected. The texture of the gravy is not what I love so it disappointed me. However, the people are really friendly which can compensate a little bit.
L'une des institutions de la Poutine à Montréal. L'ambiance & le goûts & le rapports qualités prix font grandement plaisir. Sans doute l'une des meilleures poutine classique en villlle. Il y est également possible de déguster Hot dog & pogo.
Jun 22, 2024
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Love it! The quaint diner atmosphere was very homy, & the food portions are very generous. No wait to get seated either & it's not crowded. Worth the trip for tourists like myself who wants to try something more authentic.
Very difficult to find a parking nearby the restaurant. But it's definitely WORHTY to pay a visit!! Poutines are very delicious, food are priced reasonably, Servers & chef are very attentive, restaurant & restrooms are clean & well maintained. Highly recommended!!
Was looking forward to having poutine here as it was on the top 10 list. There was only one lady working the tables & take out orders. We were seated relatively quickly but it took a really long time to order. We ordered the classic poutine & also the smoked Meat poutine. Overall it was decent but not amazing. The gravy could have been hotter to melt the cheese curds. They forgot our drink order but they took it off the bill. They definitely need more than one server & not take customers for granted.
Jun 10, 2024
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I think this place must have been an institution but we had burgers made from frozen preformed patties, fries which came from a frozen bag of fries that went straight into the fryer, & finally a poutine from a top 10 poutine spot which had bland flavourless gravy with cheese that melted & wasn't squeaky. I was really disappointed after all of the recommendations. The service was great. The front of house were veterans & despite a new POS system that wasn't working great, pushed the crowds through to serve.
Service BEAUCOUP TROP LENT. Sa manque de personnel on attend longtemps à chaque étape, entre le placement, la commande, & le paiement. En revanche la nourriture bénéficie d'un bon rapport qualité prix.
Une bonne place pour manger rapidement après une soirée par exemple. Ce n'est pas de la grande cuisine mais c'est ce qu'on vient chercher (poutine, burger etc.) & c'est très bon! La décoration est délicieusement vieillotte & le service est sympathique & on s'en tire à bon prix, que demander de plus?
