Chef Istanbul propose une immersion vibrante dans la cuisine turque authentique, se spécialisant dans les viandes grillées succulentes et les sandwichs copieux. Les clients peuvent s'attendre à des kebabs préparés avec expertise, un shawarma savoureux et une variété de mezze conçus pour le partage. Le menu présente des plats turcs classiques élaborés avec des ingrédients frais et des épices traditionnelles, offrant une riche expérience culinaire. Savourez les saveurs audacieuses et salées qui définissent le grill turc, de l'agneau tendre au poulet bien assaisonné. Les sandwichs constituent une option délicieuse et pratique pour un repas satisfaisant, capturant l'essence de la cuisine de rue perfectionnée. Cet établissement est une destination pour ceux qui recherchent de véritables saveurs turques dans un cadre animé.
Chef Istanbul est largement reconnu pour sa cuisine turque authentique et savoureuse, de nombreux clients soulignant la qualité exceptionnelle du pain maison fraîchement cuit, des brochettes succulentes et des portions généreuses. Le restaurant est fréquemment décrit comme un lieu chaleureux et convivial offrant un excellent rapport qualité-prix, ce qui en fait une adresse prisée des étudiants et des résidents locaux. De nombreux clients apprécient le service attentionné, notant que le personnel fait souvent preuve d'une grande gentillesse pour garantir une expérience agréable, allant parfois jusqu'à offrir du thé gratuitement. Bien que les expériences puissent varier, le consensus général désigne une destination satisfaisante, délicieuse et abordable pour quiconque recherche des repas de qualité dans une atmosphère décontractée.
Very rude staff. I ordered a beef shawarma & clearly confirmed it twice, but the employee kept confusing it with a kebab. My friend ordered a shawarma as well & was also given a kebab without confirmation.
He refused to acknowledge that they were different items with different prices, claiming he had given us a'better one.' He accused us of caring about the money, threw a few coins on the counter, & asked,'What do you want me to do?' He even told us to call 911.
If you make a mistake, you should admit it & apologize. This was about receiving what we ordered & being treated with basic respect. Extremely unprofessional.
EXTREMELY DISAPPOINTING EXPERIENCE. My friend & I visited this restaurant on Tuesday evening, August 25, & what happened was honestly unacceptable.
I ordered a beef shawarma & clearly stated that when placing my order. However, the staff member entered a more expensive beef kebab instead, without asking me or confirming the change. When my friend was ordering, she also intended to order a shawarma, but the same staff member steered her toward kebab instead. He then asked about fries or drinks, which made her think they might be included. Only after I asked did we find out that these were additional charges, so she declined them.
When we received our food, we noticed that the total did not match what we had intended to order. I went back to ask about the receipt, & the same staff member immediately told me that he had ordered a kebab for me. I told him clearly that I had asked for beef shawarma. Instead of simply acknowledging the mistake, he repeatedly argued that shawarma & kebab were'the same,' just prepared differently, & even claimed that he had given me a'better' option. He also insisted that he had asked me whether I wanted kebab, which I completely disagreed with.
What made this experience even worse was his attitude. I was not concerned about the small price difference whatsoever. I even told him directly that I did not care about the money. What I wanted was simple: clear communication, an honest transaction, & an apology when a mistake was made.
Instead, he kept arguing, making excuses, & trying to justify what had happened. At one point, he even offered to give each of us a small amount of cash back. But that completely missed the point. The money was never the issue. The issue was the lack of accountability.
What concerns me most is the pattern of behavior during the ordering process. When a customer is unfamiliar with the menu, staff should help clarify the options, not steer the customer toward a more expensive item without clearly confirming what they actually want. A few cents may not matter financially, but the principle absolutely does.
& when the customer notices the issue afterward, the appropriate response is not to argue that the more expensive item is'better' or that it is'basically the same.' If I order one item, I should receive the item I ordered, or at the very least be asked before being charged for something else.
We ultimately threw the food away because the entire experience had become so unpleasant.
I am attaching our receipts so the orders & prices can be seen clearly. Mistakes happen. What matters is how you handle them. A simple'I'm sorry, I made a mistake' would have ended this entire situation. Instead, we received excuses, arguments, & an unnecessary attitude over something that could have been resolved in 30 seconds.
I don't expect perfection from a restaurant. I expect honesty, basic respect, & accountability. Unfortunately, we experienced none of those here.
Visited Chef Istanbul in Montreal & tried their kebab plate with one beef kebab & one lamb kebab. Both were flavorful, well-cooked, & generously portioned. The highlight for me was the selection of sauces-they complemented the meat perfectly & added a lot of depth to the meal. A solid 9/10 overall.
The restaurant serves halal food, which is a big plus, & the ambiance was warm & inviting, making for a pleasant dining experience. Friendly service & a comfortable atmosphere make this a spot I'd happily return to. Highly recommended for anyone craving quality Turkish cuisine in Montreal.
This place really hits the spot after a 3-hour class. I got the chicken doner sandwich trio with fries, & it was ready in under 10 minutes. The fries were good, & the sauce that came with them was great. Friendly service as well. The fries were probably a bit too heavy for lunch, though, so next time I'd go with the salad instead
Best Turkish I've ever had! The combo came with some AMAZING sesame bread, can't wait to have it again. The salad was alright but I loved the kebab & the fries were also perfect! The upstairs got a bit smokey but otherwise loved this place!
It's a very pleasant place, & above all, the staff are kind. The food is delicious & the portions are generous. The cashier is very attentive & friendly, It's my first time here, & the service is incredible.
