Castello Resto Lounge is described as welcoming and cozy, with a lively ambiance that pairs strong shisha flavors and tasty food. Service is generally praised as friendly and professional, though at peak times it can be slow and the noise level can make conversations difficult. The menu is highlighted for variety and quality, with chicken noted as tender and well prepared, and drinks and non alcoholic options receiving positive remarks. Prices are typically seen as affordable for a lounge setting, though a few reviews mention it can feel pricier at times. The venue suits friends gathering, study sessions, or casual evenings, and it is frequently recommended to shisha lovers for a reliable, consistent experience. Occasional hiccups such as heavier crowds or minor service delays are acknowledged, but the overall impression remains favorable, making it a popular and dependable choice for a relaxed yet social outing.
Honestly, this was a disappointing experience. The crepe we received was not fresh at all. When we politely asked if it could be remade, the chef refused. Later, the waiter came back & told us the order was canceled without properly discussing it with us. That's not how customers should be treated. We came to enjoy crepes, not to deal with this kind of situation.
Feb 17, 2026
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The service is excellent! The waiters are incredibly friendly, kind, & attentive, which always makes the whole experience even more enjoyable. They are always smiling, helpful, & make us feel very welcome. You can really tell they care about their customers. Great service from start to finish!
I highly recommend!
Good food & good place & good service & mustapha was excellent waiter,he made sure our meals were perfect & checked in just the right amount. Friendly attitude & great service definitely made our dining experience better I visited in 21 January
This is my go to shisha place. It has great flavours & the food is tasty. the service can be slow at peak times but better than most other shisha places as they refill your charcoal for free!
Honestly one of the best places to come to work & study, the food, shisha & drinks are amazing & always on point. Plus if you got George as your waiter, your extra blessed, he got you like no other waiter, he brings you a heater if you get cold. A HEATER to your table!! Fantastic guy.
Sep 25, 2025
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Big shout out to George. i was cold as hell & he brought me a heater to my table.. such a great guy, take notes. btw the food is amazing, im not saying that cause george gave me the best service possible, im saying that because the food is actually amazing.
They have Montreal's best shisha & the food is amazing too good highly recommended for all shisha lovers & service is 100 out of 100 very respectful people & they know their job.
Jul 20, 2025
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