At Carlos & Pepe's, reviews range from standout fajitas and birria tacos with delicious margaritas to concerns about value, consistency, and service. Some guests praise the lively atmosphere, thoughtful decor, and friendly staff, while others report slow service, incorrect orders, or dishes that feel simple, underseasoned, or not very authentic. The menu blends Mexican and Tex Mex elements and results vary by visit, with certain dishes shining when the kitchen runs smoothly and others leaving room for improvement. Overall, the place offers a memorable experience with good eats and a strong vibe, but consistency can be hit or miss.
Nous avons dû réclamer notre commande à plusieurs reprises car elle avait été oubliée. Aucun suivi, aucune excuse sincère. Quand les plats sont enfin arrivés, ils ne correspondaient pas à ce que nous avions commandé. Le personnel semblait agacé plutôt que désolé. Expérience très négative.
I've been there 3 times & every time I expected them to have updated their menu. Their rice is basically just red tomato paste & the chicken don't even get me started with their meat. It was basically white chicken & they added tajin on top after it was cooked, no taste at all. I don't even consider this restaurant Latino. The only thing that was nice were the drinks & the service. But for the food, it isn't very good, very mediocre.
Jan 4, 2026
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At here Dec 23 2025. Youngest son had the burger. Later this evening he threw up a lot
Of raw beef. Kitchen needs to learn basic cooking safety. Everyone at the table now feels ill with upset stomach.
We went on a Tuesday night & have been many times before. We always have the same thing, a chicken burrito & the con salad with grilled chicken. The food is always good & we especially like the free salsa & chips they bring to the table. The waitress we had has always been the same & she is always knowledgeable & helpful. We find the prices to be a little high for the quality of the servings but we will likely return again.
Disappointing food & service… waited approx an hour for our food & initially got the wrong order. I would have started eating if we had utensils. The 3 flags enchilada wasn't bad but the spinach one was mushy & tasteless. The burrito was large & flavourful but did not come with enough sour cream/salsa toppings. The margaritas were very tasty albeit pricey (like many places these days). We also received the wrong dessert order & had a hard time to get the waitress's attention. Needless to say we ate it but that's not what we ordered. The waitress removed it from the bill which was very much appreciated.
It is more a Tex-Mex that a real Mexican restaurant. Food is good well presented & portions are reasonable. For my taste they lack a little bit of authenticity but in general is a good place to eat. The only'local' beverage they offer is Jarritos but I missed having a good Agua de Orchata or Agua de Jamaica.
We went for lunch October 28th & when we arrived, there was only two other tables. Quickly after we arrived, the restaurant filled up! The waitress was alone! Even then, she never stop smiling & she gave us an excellent service!
Wish I could remember your name 😊
Cheers 🍻
Oct 29, 2025
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We went on a Tuesday afternoon, the waitress was working the whole restaurant alone. She was friendly, smiling & efficient. We were very impressed with her service.
Oct 21, 2025
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Unfortunately, this was one of the worst Mexican meals I've had in a while. We used to love the downtown location, so we came in with high hopes, but this visit was really disappointing.
The food just wasn't good, the service was below average, & the ambiance was completely dead. Definitely not the same experience we remembered from before.
Vendredi soir pas si occupé, reçus nos assiettes après 1h45 min d'attente, plats qui attendaient sous le passe-plat depuis 25 min avant de les recevoir & le fajitas de mon conjoint est quand même arrivé 10 min après. Tout était froid & détrempé, les frites étaient dures comme de la roche...
