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| dimanche | ouvert 24h |
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Avis pour Caribbean Food Factory
Les avis mentionnent souvent
Afficher toutchicken(55) rice(13) recommend(10) fried(10) fresh(9) jamaican(8) stew(7) curry(7) dry(7)
I noticed the quality go down since covid & I can sympathize but last night was too much.
I ordered goat roti & I got a potato roti. There's barely any meat & it was dry af.
Ya'll one of the only spots open late, but this is extortion 😂Voir plus
The staff very nice. The ambience was okay. But I went for the food & the Rice was very dry, they didn't put any gravy on the rice & peas, & put too much rice. & the plantain was also dry & semi hard, not soft at all. But the jerk chicken was very good. Also I was surprised to see that the roti was in a shape of a burrito & not a square, also sadly was very dry inside. Not enough juices or gravy on the potatoes or rice & very little pasta that I had to dig for at the bottom of the rice for. Overall, sadly not the best experience.Voir plus
Ive ordered 2 jerk chicken & they only gave me one.The chicken was way too dryVoir plus
What days is the food cooked fresh? This food was clearly microwaved & the gravy was watered down (probably from being in the fridge). The jerk/curry chicken was completely dry. On the days when the food is cooked fresh, it is usually moist & flavorful. Do you have a specific day, so I can order on those days? I usually order for 2 days at once, but if the food is already microwaved, I can't keep it for another day.Voir plus
I feel compelled to write this review based on the interaction I had post dining experience. This past weekend, I attended an event where I ordered dinner. I was looking forward to eating at this establishment as I had never eaten there before. I was planning to return & recommend it...if it was good. I arrived at the event on time & figured food would be served one hour after starting. No... The main meal was served 3 1/2 hours later & when it came it was not what I ordered. No water was served at the tables. When it came to the food I received, the chicken was well seasoned & the fried dumpling was fried fresh. The rice & plantain was dry. Most guests received their meals 3 hours later than event start time although they had arrived early. I decided to go back & ask about what might have occurred that affected the lack of service. The person whom I spoke with was not in any way willing to admit error nor were they in the right mind to be communicating with customers. They contended that they were not obliged to serve guests tap water as the guests should have brought their own water. They also said that they needed to be told when to serve dinner although it was discussed with them before hand what time dinner was to be served. They served the dinner after the event was supposed to have ended. I offered several suggestions to improve the service, however the person rudely said that they did not need to change & said, "Who are you anyway. I don't need to talk to you." I explained that I am a customer & that as you are running a business you have to be professional. It would be better to send the client your policies for specific events & rentals & what services are provided." It was an in house event. As a manager, it was their responsibility to ensure that their guests were well served. From a lack of cutlery to glassware to food to basic customer service, this manager had no shame. I will never return. I will never recommend this business. It's unfortunate because the business owner works very hard, however they are leaving all their hard work to a person who may not appreciate nor recognise the sacrifices made to establish & keep a business running.Voir plus
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