Café Holt Ogilvy constitue une extension culinaire raffinée au sein d’une destination commerciale majeure, se concentrant sur une sélection rigoureuse de salades fraîches et d’assiettes bistro composées. La cuisine privilégie des produits de saison de haute qualité, restituant des saveurs vives par une préparation attentive des légumes et des protéines légères. La lumière naturelle inonde l’espace décloisonné et minimaliste, créant une atmosphère épurée qui reflète la précision architecturale du lieu. La clientèle interagit avec un menu axé sur la simplicité et l’exécution technique, évitant toute complexité inutile. Chaque plat maintient un profil constant, reflétant un engagement envers une préparation fiable et des ingrédients frais. L’environnement demeure calme et efficace, répondant aux attentes des personnes en quête d’une expérience structurée. Cet établissement offre un équilibre précis entre densité nutritionnelle et clarté culinaire pour ceux recherchant une halte fonctionnelle.
Café Holt Ogilvy propose un cadre élégant et sophistiqué, jugé idéal pour une pause, un brunch ou un thé après une séance de shopping. Si l'atmosphère est régulièrement saluée pour son aspect moderne et raffiné, les avis concernant la qualité de la nourriture et la constance du service restent très partagés. Certains convives louent la finesse des plats et l'attention du personnel, tandis que d'autres expriment leur déception face à des plats servis tièdes, des cuissons imprécises ou un service parfois lent. Malgré ces disparités, l'endroit demeure une destination prisée pour son cadre prestigieux, bien que certains clients estiment que l'expérience culinaire n'est pas toujours à la hauteur de l'emplacement haut de gamme.
We came specifically for the Seoul Afternoon Tea. To our surprise, the two afternoon tea sets we ordered were served together on a single three-tier stand. We had expected each set to come on its own stand, & traditionally the scones are presented on the three-tier stand. Instead, the scones were placed on a small plate beside the tower.
The biggest disappointment was the scones. They were served cold & quite hard. We've enjoyed afternoon tea in many places around the world-including the UK, Hong Kong, Shanghai, Paris, & Montreal-& we've never been served cold scones. We politely asked if they could be warmed up, & while our waiter agreed, he emphasized that they normally do not serve them warm.
What happened next was even more surprising. The waiter brought us an empty plate & asked both of us to place our partially eaten scones on it. He then took the plate away to heat them & returned with the exact same plate, asking each of us to take back the scone we had already started eating. It felt awkward & unhygienic. We would have expected either freshly warmed scones prepared properly or, at the very least, for each warmed scone to be returned on a clean plate. Unfortunately, even after being reheated, the scones remained mediocre in both taste & texture.
The ambiance is beautiful, & perhaps our expectations were simply too high. We expected service that matched the reputation of the venue, but unfortunately the overall customer experience felt rather ordinary. Some staff members could certainly benefit from additional hospitality training.
Our waiter gave unusual responses when we requested room-temperature water instead of iced water & when we asked to have the scones warmed. These are fairly standard requests in most restaurants & shouldn't require a discussion. Perhaps this is the restaurant's policy, but it came across more as a matter of interpersonal communication than company standards.
That said, we don't want to criticize the entire team. Several other servers were excellent. They refilled our teapot with hot water, cleared our empty plates, brought us bags for our leftovers, & provided milk & sugar for our tea. These were all requests we had made to our assigned waiter, yet they were ultimately handled by other members of the team. Throughout the experience, we found ourselves relying on other staff because our assigned waiter simply wasn't attentive to our table.
As for the food itself, the portions were quite modest for the price. Each person received one scone, two small savory bites, two finger sandwiches, & four sweet pastries. The sandwiches were the highlight of the meal, while the remaining items were fairly ordinary & didn't stand out.
Overall, it felt as though the restaurant lacks experience in serving a proper afternoon tea. Afternoon tea has never been about extravagant food-even iconic venues like The Ritz in London serve classic cucumber sandwiches. What makes a memorable afternoon tea is the atmosphere, attention to detail, & impeccable service. While the ambiance here was lovely, the service still has significant room for improvement.
Had a lovely Mother's Day afternoon tea at Café Holt yesterday & everything was absolutely wonderful.
We've also been there before for brunch & every visit has been consistently great - beautiful atmosphere, attentive service, & delicious food. You can really feel the care & attention to detail in the whole experience. Definitely one of those places that makes you want to come back again
My dear friend brought me here for my birthday lunch, & I was immediately impressed by how beautifully the café is designed - every detail was thoughtfully done. We ordered the truffle fries & the Cobb salad, & both were absolutely delicious.
What truly stood out, however, was the outstanding service from Michelle. She was professional, warm, & genuinely thoughtful. She overheard my friend mentioning to the maître d' that it was my birthday, & to my surprise, she brought out some delicious macarons with a candle!
That small but heartfelt gesture made my day & truly elevated the entire experience. I hope the management recognizes how fortunate they are to have such a dedicated & professional person on their team. I'll definitely be coming back!
Nous étions venus pour le afternoon tea & nous étions assez déçus de la qualité de la nourriture. D'abord, le afternoon tea coûte 59$+tx (donc environ 76$ total) & c'était décevant pour ma part en raison des bouchées miniscules pour le prix payé, ainsi que les goûts & les saveurs qui étaient très basiques (aucune complexité). Ce menu qui devait mettre en valeur le miel : on n'a pas pu assez goûter dans aucun des mignardises (décevant). Je ne le recommande pas du tout, dépensez le même montant dans un autre endroit si vous voulez faire le afternoon tea. Néanmoins, quelques points positifs : notre serveur Jeffrey a été très gentil & serviable durant tout l'après-midi. Le décor du restaurant est très accueillant & on peut parler entre amis avec aisance (on s'entend bien). Malgré cela, l'expérience fût médiocre, je ne pense pas revenir.
Not tasty food for the price. Atmosphere is lovely as is the food presentation. Service very average but the biggest issue is the freshness of the food. I ordered the beet salad & the beets tasted like nothing, no flavour which means they were not fresh enough. That salad cost $24 So with tax & tip that tasteless salad cost $32. Not acceptable. The tea I ordered was lukewarm .
