Café Holt Ogilvy
L’élégance du bistro rencontre l’art du café au cœur du centre-ville montréalais.
OUVERT11:00 - 18:00
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Café Holt Ogilvy a été présenté dans l'article(s) ci-dessous.
Les avis mentionnent souvent
Afficher toutbrunch(14) cafe(13) salad(9) cocktail(7) tea(6) dessert(5) shopping(5) coffee(5) drink(5) bar(5) professional(4) attentive(4)
We came specifically for the Seoul Afternoon Tea. To our surprise, the two afternoon tea sets we ordered were served together on a single three-tier stand. We had expected each set to come on its own stand, & traditionally the scones are presented on the three-tier stand. Instead, the scones were placed on a small plate beside the tower.
The biggest disappointment was the scones. They were served cold & quite hard. We've enjoyed afternoon tea in many places around the world-including the UK, Hong Kong, Shanghai, Paris, & Montreal-& we've never been served cold scones. We politely asked if they could be warmed up, & while our waiter agreed, he emphasized that they normally do not serve them warm.
What happened next was even more surprising. The waiter brought us an empty plate & asked both of us to place our partially eaten scones on it. He then took the plate away to heat them & returned with the exact same plate, asking each of us to take back the scone we had already started eating. It felt awkward & unhygienic. We would have expected either freshly warmed scones prepared properly or, at the very least, for each warmed scone to be returned on a clean plate. Unfortunately, even after being reheated, the scones remained mediocre in both taste & texture.
The ambiance is beautiful, & perhaps our expectations were simply too high. We expected service that matched the reputation of the venue, but unfortunately the overall customer experience felt rather ordinary. Some staff members could certainly benefit from additional hospitality training.
Our waiter gave unusual responses when we requested room-temperature water instead of iced water & when we asked to have the scones warmed. These are fairly standard requests in most restaurants & shouldn't require a discussion. Perhaps this is the restaurant's policy, but it came across more as a matter of interpersonal communication than company standards.
That said, we don't want to criticize the entire team. Several other servers were excellent. They refilled our teapot with hot water, cleared our empty plates, brought us bags for our leftovers, & provided milk & sugar for our tea. These were all requests we had made to our assigned waiter, yet they were ultimately handled by other members of the team. Throughout the experience, we found ourselves relying on other staff because our assigned waiter simply wasn't attentive to our table.
As for the food itself, the portions were quite modest for the price. Each person received one scone, two small savory bites, two finger sandwiches, & four sweet pastries. The sandwiches were the highlight of the meal, while the remaining items were fairly ordinary & didn't stand out.
Overall, it felt as though the restaurant lacks experience in serving a proper afternoon tea. Afternoon tea has never been about extravagant food-even iconic venues like The Ritz in London serve classic cucumber sandwiches. What makes a memorable afternoon tea is the atmosphere, attention to detail, & impeccable service. While the ambiance here was lovely, the service still has significant room for improvement.
Had a lovely Mother's Day afternoon tea at Café Holt yesterday & everything was absolutely wonderful.
We've also been there before for brunch & every visit has been consistently great - beautiful atmosphere, attentive service, & delicious food. You can really feel the care & attention to detail in the whole experience. Definitely one of those places that makes you want to come back again
Eggs overcooked, burnt in fact. Fries, bland, somehow. Tiny portion of tartare, 4 sad crostinis, 17$. The service was attentive, if not slow. Art deco, generic.
The service was good overall. The staff were friendly & attentive, but we did order extra fries that never arrived, which brought the experience down a bit.
The atmosphere wasn't as great as expected & felt a bit underwhelming for the location.
As for the food, it was very average & nothing particularly memorable.
Overall, a decent experience, but there's definitely room for improvement in both ambiance & food quality. We reserved in advance..
Café Holt is spectacular- always my go-to when in Montreal. The Caesar Salad with chicken was amazing! Marc, our server, made our experience extra special- he suggested a great wine, was attentive & so pleasant! Highly recommend this restaurant (& server, if you can get him)! :)
Allez-y si vous avez envie de vous faire plaisir & de profiter d'un beau décor, mais pour la nourriture en tant que telle; Regardez vos options, surtout au centre ville… 🤔
Comme dans presque tous les restaurants de nos jours, il faut faire des calculs visuels pour avoir de l'eau… ridicule.
🍔🥗
La nourriture en tant que telle était correcte. La salade César ? Nulle. Par contre, le burger, les patates douces & surtout la toast avec champignons étaient incroyablement bons.
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Côté prix, ce n'est pas le resto où aller si vous voulez faire des économies.
🤵?♂?
Le service était agréable. Personnellement, je préfère le bar aux tables, car le service y est plus'disponible' & ça fait plus de sens de tiper à mon avis. La personne au bar était vraiment plus chaleureuse & attentive à mes besoins.
👎Est-ce que je recommande ? Non. Quand même pas, ce n'est pas fou. Par contre, il faut y aller pour se faire sa propre idée. Nous testerons le menu après 16h & verrons si c'est moins pire.
An upscale café nestled among luxury brand boutiques, spacious & elegant. The food was delicious, & the service was flawless from the coat check-in to the food serving. Our waitress, Jacky, stood out with her attentiveness & courteousness, always smiling as she spoke. The Americano coffee, while decent, fell short of my expectations. It lacked the richness needed to satisfy my caffeine cravings. When Jacky brought my second Americano, she misplaced the spoon on the wrong side of the cup & immediately apologized for the oversight, even though I hadn't noticed it myself. The overall experience was delightful, making it a place worth visiting.