Cafe Gentile is described as having a warm, welcoming atmosphere with stylish decor, tasty and well presented food, and friendly, attentive service that many reviews note across breakfast, brunch, lunch and dinner. Reviewers frequently praise the pizza, pasta and desserts, the quality of coffee, and the overall vibe that makes it feel like a new local anchor. The service is often highlighted as excellent with staff who are attentive and helpful, though a few notes mention noise levels and a sense that the ambiance can be loud. Some feedback points to inconsistencies such as lukewarm coffee or missing decaf options, occasional value concerns, and portions that vary by location. A minority of diners report issues with a dish or two, such as a chicken cutlet that did not meet expectations, but these are outweighed by the many positive comments. Overall, Cafe Gentile comes across as a standout in the area for food, drink, and atmosphere, with guests looking forward to returning.
Cafe Gentille DDO made me a nice late & cookie 🍪 the coffee ☕ is well made & the cookie is delicious, & the person who made the coffee was very polite. I love the interior design & the Sicilian flag ❤? Its a very nice place to have coffee in West Island
Passed by with some friends on a Sunday evening around 7 pm & it was busy. Very nicely decorated & seating was very comfortable. Our waitress Marika was excellent. Friendly, attentive & efficient. We shared a margherita pizza to start which was delicious. My wife had the Veal al limone which she said was good. I wouldn't have been happy with that plate as the portion was 3 small & thin slices of veal for $40. I would have still been hungry. I had the Chicken parmigiana which was delicious but instead of serving it with a side of pasta, I got fries. Wasn't crazy about that substitution. My friends also had the veal as well as the cavatelli which was delicious. A nice meal in a nice environment with good service but a few small shortcomings. Highly suggest them to drop the fries with the chicken parmigiana & increase the portion on the veal. Recommended.
I finally made it to Café Gentile for brunch, & it was well worth the wait.
It was quite busy when I arrived, but I was seated at the bar, which worked perfectly since I was dining alone. Serena (I hope I'm spelling her name correctly) was working behind the bar & was absolutely lovely - warm, personable, & always smiling. I ordered the Avocado Crostini, a Gentile Spritz, & a latte. Everything was fresh & delicious, & the latte was excellent.
Since I hadn't yet tried their dinner menu, I made a reservation & returned with my husband. Once again, the restaurant was very busy, which says a lot. We were greeted warmly by the hostess & shown to our table promptly. The atmosphere is inviting & cozy, with great music that adds to the overall experience.
Our server, Bella, was attentive without being intrusive - the perfect balance. For appetizers, I had the Artichoke Crostini & my husband ordered the special (Argentine shrimp with quinoa). Both were beautifully presented & full of flavor. For mains, I chose the Grilled Branzino, which was perfectly cooked, & my husband had the Madison Square Garden pizza, which he thoroughly enjoyed.
We ended the evening with a brownie topped with marshmallow & vanilla gelato - a sweet & satisfying finish. Thank you to Serena for the thoughtful treat.
Between Serena & Bella, the service was outstanding on both visits. Café Gentile delivers not only excellent food but also a warm, welcoming atmosphere that makes you want to return.
Highly recommended for both brunch & dinner in the West Island.
I was so excited to try this new location & it did not disappoint at all! From the moment we walked in, the service was great, the staff is always so genuinely welcoming at Gentile's. & as usual, the food was amazing! We had the STK wrap (10/10), the charred up pizza (9/10) & the lasagna parlour (8.5/10).
Also love EVERYTHING the design team is doing over there from the packaging to the merch to the restaurant layout.
The pizza is here is excellent. The ingredients are fresh, & extremely well prepared. The service is also impeccable. While on the pricey side, I would say that it is worth your money. This is my favorite pizza in the city.
So we were at Gentile West Island yesterday evening with a group of about twenty. For most of us it was the first time at the West Island location. We are big fans of the other two already. This place gets a 5 star rating on all counts. We had a variety of appetizers (they kept coming) that were excellent. The main meal (veal sacalopinni limone) was fantastic. The variety of desserts were also great. Now lets add an amazing ambiance (imagine this was a week day), an amazing decor, the service is excellent (Bella is great) & the host, owner Anthony Gentile is great. Add to this: ample & free parking. Don't take my word on this, check it out yourself. I would make reservations!
Roberto Caps.
It was meh meaning horrible... nothing special about this place. I can hear the kitchen staff screaming at each other loll.. seems like a jungle. I'd say the worst place I've ever had to come in for lunch. First & last time ever. 0 rating if there was an option.
Went for dinner. The portion sizes for the price they charge is outrageous. 2 tiny meatballs (think ikea size meatballs) for 16$ is theft in my opinion. We were 6 people, not one of us left happy or satisfied. We left hungry. The service, honestly I really felt bad for the sweet boy that was serving us. He obviously had no experience & he was out of his element. I don't blame the server, even though he lost our order on the way to place the order & came back 15 minutes later to admit his mistake & retake our order. That being said not one member of the staff looked older than 19-21 years old. If you are going to charge upscale prices, please put food on the plates & hire people with experience who can at the very least explain the nightly specials. We go very often to the West Island for dinner with friends, this is the first time I leave a restaurant & feel so disappointed that I'm writing a review.
