Sésame
305 Rue Ste-Catherine O
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Commodités, services et plus
Avis pour Brass Door Pub
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Afficher toutwing(126) drink(77) bartender(47) pub(47) bar(45) recommend(45) vibe(34) elodie(32) wednesday(29) comedy(26) beer(22) chicken(20)Absolutely loved this little bar. Jesse the bartender is the man! He made amazing cocktails & was great to chat with - he's also a dog lover & showed us some pics of his puppers! All in all, he made our experience truly exceptional & I'd absolutely recommend you stop in for a drink if you're ever near this little pub!
When I walked in… I really questioned making the right decision of coming here, but boy was I wrong! The experience, atmosphere, & people are 100%. The bartender Edward, MADE OUR NIGHT - he's the man! He recommended getting the wings which were phenomenal. Once done eating, we decided to sit by the bar & that's when the real night started …. Laughter, drinks, memories, ohhhhhh here we go. Our experience was awesome & we had so much fun visiting from Toronto. The staff were great & the customers were so friendly. Prices are very reasonable. 100% recommendation & can't wait to be back this week!!!
If a zero-star review were possible, Brass Door Pub would have earned it without hesitation. What should have been a simple night out turned into a shocking display of arrogance & unprofessionalism which left us humiliated in front of other patrons.
We ordered food &, while waiting, encountered a series of completely unacceptable drink issues. The sangria we were served contained little to no alcohol-essentially flavored juice. After sending it back, we ordered a lemon drop & a Long Island iced tea, hoping for better. Instead, we were met with two more drinks that were equally poorly made with little to no alcohol. .
When we calmly & respectfully brought this to the bartenders' attention, we were told the drinks would be corrected. Instead of fixing their mistakes, we were left waiting, thinking our food would be out soon only for our waitress to return with the astonishing news that we were being cut off & denied service entirely. We were then told that our food order had been cancelled & that we could find somewhere else to go. To make matters worse, we were accused of trying to get something for free - an allegation that was both insulting & completely unfounded.
Rather than taking accountability or showing even the slightest concern for customer satisfaction, the staff chose to escalate a simple, fixable issue into a hostile & humiliating experience. No effort was made to resolve the problem; no apology was offered. This establishment would rather dismiss paying customers than stand behind the quality of what they serve.
Save your time, your money, & your dignity. Brass Door Pub is not worth any of them.
Awesome bartender! Good bar food & drinks! This place is a vibe!!
Ellie, Jesse & Jeff were my favourite people at this bar! I couldn't ask for a better server & a bartender! Literally the best in the business
Jeff the bartender was AMAZING. He was attentive, had stormy eyes I could get lost in, & overall was a great person also had amazing still riding a motorcycle. 10/10 would recommend.
Thank God for Kosta & guy who took my phone call….one of the bartenders did not like that we are from the states….he tried to argue with me about Atlanta being popular for chicken wings (he said'uhh wrong, it's Buffalo NY').& then proceeded to bring up politics & literally yelled at my 60 year old mother bc he's unhappy about trumps tariffs. He also went on about the free healthcare system being so wonderful so then called people from the United States illiterate…..yikes it was scary
Amazing experience. Staff were accommodating & quick to take our orders. The quality of food & drinks exceeded expectations. Really great atmosphere, especially due to our server & bartender Claire, the best & most beautiful bartender in Canada.
Claire was an amazing bartender
Knew her drinks & recommended a few new drinks. Definitely will be back.
The Brass Door Pub provided great pub atmosphere & conversation. Ed was a fantastic bartender. Our speciality cocktails were made to order & hit a high note for the night. The wings were some of the best I've had in a long time. An absolute must!
Been here before, had a great service & drinks by Jesse (thank you). Overall nice dive bar.
But last time I went the waiter/bartender was rude & she didn't put alcohol in our drinks. It was a busy night so maybe it was a mistake but the attitude wasn't…
Won't be coming back
Great experience, super friendly staff & great drinks & wings. Bartender even gave us a free shot! Can't wait to go back
Hidden gem. Walked by & peeked in, the bartender Ed was so friendly & helped us pick a great beer to try. We didn't eat this time but we will be back for sure. Cute, cozy pub with friendly people. A must try!
- visiting from Newfoundland