Overall, reviews describe a charming, well located setting at Bistro Le Relais with a clean, comfortable room and a very good restaurant, but recurring issues include an overpowering perfume on sheets and especially pillows that can cause headaches and disturb sleep; attempts to raise the concern with staff were reportedly dismissed; parking behind the building is difficult for visually impaired guests, and the check in sometimes left room details unclear with key handling not explained; the mattress feels old and saggy and the television offers only a couple of language options, which makes evenings less pleasant; signage at the entrance for room locations was missing; despite the room quirks, the restaurant is praised for its quality and ambiance and the central Knowlton location supports easy walks to cafes and shops.
Food excellent, music a little loud, place was full. Felt sorry for the 2 waitresses, overloaded with tables! Need a third. Basically the only place in town with Pub closed.
Sep 29, 2023
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Only two staff for the entire inside with a full restaurant. They did an outstanding job considering the circumstances but were not able to provide service that should be expected. They should however be commended for the job they did.
Ça faisait un bout de temps que nous y n'étions pas allés, déçu par le choix du menu qui a été réduit de beaucoup. Nous y allions pour les différents plats de canard, filet mignon & vins des alentours qu'il y avait avant....dommage pas certaine qu'on y retournera
They were short staffed, which we can understand. However, our server was unfriendly, inattentive, & lacked even the bare minimum of social niceties. Food was fine, nothing special.
Sep 23, 2023
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On arrival for our 1:00 reservation we were informed that the lunch menu isn't available until 2:00 pm! That was an unpleasant surprise - not mentioned on your website. Also a policy that we've never experienced before in many years of travel.
We decided to stay anyway. The eggs Benedict was ok except for the bread which was stale.
I could not recommend your restaurant.
Brenda Brooks
Disapointed by the duck. We had discovered the Relais for it's delicious duck meals. This was disapointing to say the least. The duck we ordered was expensive, a bit dry & a minuscule portion.
We also remembered the decadent dessert of the relais of the past but instead we were met with a 12$!!!!!! Piece of carot cheesecake. Very underwhealming for the price & compared to what the peanut butter icecream pie that has once been. Maybe change the name if nothing of the original restaurant is going to be conserved...
We were greated by a grumpy looking waitress that seemed complicated to find us a good spot in an empty restaurant.
We has loved the original restaurant & wish we hadn't ruined the souvenir of it by revisiting
Dining tables are short. If you're 6ft or taller your legs won't fit under the table. Chicken burger lacked sauce which made it taste dry. Chips are unsalted, & taste worse than frozen store bought. Salad was the best part of the meal with a small amount of vinegar. Looked like only 1 person was serving, & she was incredibly busy by herself.
It was unfortunately quite loud on the evening we went, such that we could not engage in conversation. Perhaps we should have checked first about the musical accompaniment taking place. The music was very nice, but too loud for this commentator's sensitive ears. Our waitress was phenomenal given she was serving the entire restaurant single-handedly.
The fish portion of the fish & chips platter was over cooked : the fish was very dry & the batter very hard to cut through.
Sep 1, 2023
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Super bien mangé, merci au chef, tout était excellent! Le seul bémol, avant même de s'asseoir, nous avions vérifié avec l'hôtesse, si c'était possible d'être servi rapidement, car nous avions un spectacle à 20:00h à Cowansville. Elle nous avait assuré que c'était possible. Mais malgré leurs bons vouloir, nous avons dû être insistant & nous sommes arrivés en retard à notre spectacle, malheureusement. Sans rancune, le repas était vraiment sublime! Merci!
