Birdhouse Wingerie & Bar

Keven

1.0

Came with a friend, he ordered food but I wasn't sure what to get so I didn't order. The manager/owner gave me a dirty look & said'so you're just gonna watch him eat?'

Carlos

5.0

Le personnel a été excellent quand je les ai appelé pour un problème de commande en ligne. Ils ont vraiment été proactifs pour me compenser pour les problèmes en question. J'ai donc eu une excellente expérience client avec ce service impeccable & les meilleures ailes de poulet en ville.

Chris

5.0

Came in for a late lunch. Was greeted immediately by Clem. First time here so asked for her recs. I had the South Carolina Chicken Sandwich & Boneless Wings (Clem's rec) & a cold Coors Light. What was the best part of the meal? It was the print on the foam of the beer! Thanks to Clem for a great experience.

The

4.0

Food was good, service was excellent

Anthony

5.0

Food was amazing, atmosphere was electric on a Habs game night… will definitely be coming back! Elyse took care of our table & was very helpful & accommodating, really impressed with the service.

Carmen

4.0

We were served by Melina, she's very nice.
The fish was over cooked but the rest was good
Today: we were served by Lianne this time, she was very courteous & kind.. thank you ♥🌸🌺

Brian

4.0

I had a really great time at Birdhouse watching the hockey game at the bar. The atmosphere was electric, packed house, tons of energy, & exactly what you want for game night. Even though it was completely full (not a seat available anywhere), the bar service kept things moving & the vibe stayed fun the whole time.

I especially want to shout out Daena & Clem. They were absolutely crushing it behind the bar, handling a massive crowd completely on their own. They stayed friendly, attentive, & efficient under a ton of pressure, which made the experience even better. Honestly, they deserve serious recognition, raises, promotions, something, because they were the reason the night went as smoothly as it did.

That said, there was one thing I witnessed that really left a bad taste. A manager, Chris, I believe, was extremely rude to them. He was talking down to them, being disrespectful, & acting completely unprofessional right in front of customers. It came off as condescending & frankly just unpleasant to watch, especially considering how hard they were working while he wasn't helping.

It's disappointing because everything else about the place was such a great experience. Those employees deserve appreciation, not to be treated poorly, especially in a packed restaurant where they're clearly holding things together.

Overall, I'd absolutely come back for the atmosphere & the bar staff, but management really needs to do better. A sincere apology to those employees would be a good start.

JSNAIME

5.0

We were warmly given a table even without a reservation. A simple act of elegance & attentiveness - Thank you Chris!

JennyP

5.0

Excellent service par Jessica, bonne bouffe & bel ambiance surtout en ce temps de séries des Canadiens! Nous reviendrons assurément 🫶🏻

Angelo

5.0

Amazing Service. Shoutout to Chris & Jessica