Billy K’s is a true fast food Canadian staple. With menu options such as: steamies, homemade burgers, fresh cut fries, wraps, poutines and more, our patrons make detours to enjoy our delicious eats.
Across the reviews Billy K's is seen as a casual, lively spot known for its burgers, poutines and a broad, comfort‑food menu; burgers are praised for flavor and the signature Billy K's sauce, poutines for fresh fries, cheese curds and tasty toppings, and portions are described as generous; the staff and service are consistently highlighted as friendly, attentive and welcoming, with fast service and hospitality that many call top notch; the menu covers burgers, hot dogs, wraps, subs, poutines, and family size options, making it a solid choice for groups or quick meals; the atmosphere is clean and family friendly and the team are noted for making customers feel valued; some reviews mention delivery issues with third‑party apps, occasional gaps in toppings or cheese in the poutine, and prices that feel high to some, while others emphasize good value for the quality and the overall experience; still, many say they would return for fresh ingredients, flavorful burgers and a satisfying overall experience.
Had an amazing experience at this restaurant! The food was absolutely fantastic - every dish was full of flavor & clearly made with care. The atmosphere was warm, welcoming, & made the whole evening even more enjoyable.
What truly stood out, though, was the service & the staff. Everyone was incredibly kind & attentive, & once they found out we were visiting from out of town, the cooks even came out to ask about our experience personally. That level of hospitality made us feel so welcome & appreciated.
Definitely a place we'll remember & recommend to others!
Went for a late night burger, left with a super deal on hotdogs & a burger! The chef in the back was awesome & really made the experience stellar. Id recommend this place to anybody who likes classic american dîner gru
May 8, 2026
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Good burgers, quality ingredients, tastes fresh. Poutine was very good with lots of cheese curds although the sauce is a little more peppery than I prefer. Overall good portions for the price & the best part was the warm, friendly service. I would go again & recommend.
The greeting was very friendly, service was quick, food was great & the owner Koko really treats his customers with respect & courtesy. Definitely recommend ⭐⭐⭐⭐⭐
Insane service from Adrianna. we came almost 15min before closing time at like 1:45am & she was still super happy & sweet. She helped us choosing our meals me & my friends. Also, the Owner Coco was amazing. One of the chillest guy. He was chatting with us while cooking & at the end, the food was still AMAZING & JUICY . Seeing an owner in the kitchen is rare but god damn that man is a chef. Highly recommend it!!! Food amazing, prices are good & the employees/ owner are incredible humans
Adrianna & Patrick were so welcoming & great to talk to we almost forgot to order. They ended up giving us a newer item on the menu that is basically a crunch wrap supreme. Super delicious! They were so open to custom orders & ensuring we would get the best item for what we were craving. Always ask if they can do something special on your order I'm sure they will figure something out! Strongly recommend supporting such a hard working team
The moment I walked in, I heard a voice from the back saying he'd be there in a minute. Perfect start. This was my first time at Billy K's, & I was surprised at how big the menu was-but I was there for one thing: a burger.
The owner (or maybe the chef) came out with a big smile & asked what I was looking for. I told him I wanted a burger, & he recommended the Billy K Burger since it was my first visit. I mentioned I'm not a fan of well-done smash burgers & prefer mine juicy. Without hesitation, he assured me it would be perfect.
I ordered a Pepsi & said no fries, but he insisted they were on the house because he wanted me to have the full experience. After I paid, he told me to grab a seat & he'd bring it over.
Within five minutes, he appeared with a huge burger wrapped in foil, fresh fries, & my Pepsi. He even brought ketchup, saying it was needed for the fries. & he wasn't wrong-the fries were exceptional.
As for the burger, unwrapping it was an experience in itself-juices flowing out of the wrapper, flavor in every bite. Absolutely amazing.
This was more than just a quick meal; it was hospitality at its best. Great service, a phenomenal burger, & fries worth writing home about. Honestly, the kind of service that feels worthy of a Michelin star.
Oct 3, 2025
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I've ordered from Billy K multiple times & have always loved the food. However, when I placed an order through Uber that was completely wrong & now Uber has apparently cracked down on their refund policy for wrong orders (according to them the order was'right') I called Billy K 2 times & both times the employee on the phone seemed sympathetic (they told me they put the wrong receipt on the wrong bag so was a restaurant mistake not the Uber driver)& said they would call me back with a solution & never called. So as a general overview, the food is always great but I would recommend going in person & not ordering on Uber/3rd party apps as you will have no customer service if something goes wrong with your order!
The restaurant is clean & welcoming & the staff are friendly but the food was not good at all. I had the Billy bowl & if I want to summarize it, it was bland & cold. This was the first time trying out Billy K's & the food was disappointing. I ended up putting probably around 5 packs of pepper , salt & ketchup in the rice to make it eatable. It's a shame cause they really do have a nice place & a good location. I do not recommend this place
Perfectly cooked burgers seasoned just right whether you choose beef or chicken both are equally delicious. Huge portion of fries are absolutely superb, plenty to share. Excellent customer service too, reasonable prices as well. Update - Oct 27 2023 A big shout out to Coco (owner) for making amends on my order tonight, last time I ordered there was a mix up tonight everything was perfect. Thank you for the wonderful customer service. Best place for Burgers & Fries, I highly recommend this place.
Absolutely loved it here. The burgers are sooo delicious & juicy. It's like McDonald Big Mac but with real meat! Their fries are also very delicious. They have different sauces & they are all yummy. The owner is so kind & welcoming. The staff is also amazing, they are all soooo kind & welcoming. Best burgers & atmosphere in town! Highly recommend. Huge thank you!
I was there with my grandkids . They ordered chicken nuggets that were just freshly made. The best I ever had. I had their hamburger which was amazing . I definitely recommend this place. Marilyn august 13 2024 I visited.
Without a doubt, it's a must visit place! Great atmosphere, service & impeccable food. If you are looking to hang out with your friends & grab a tasty bite this is definitely the place to go. Staff is very welcoming & offer you several suggestions tailored to your taste bud preferences, they give you sauces & take their time in making sure the food is freshly served with quality within time. Highly recommended place!
Jun 29, 2024
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