Billy K’s is a true fast food Canadian staple. With menu options such as: steamies, homemade burgers, fresh cut fries, wraps, poutines and more, our patrons make detours to enjoy our delicious eats.
Across the reviews Billy K's is seen as a casual, lively spot known for its burgers, poutines and a broad, comfort‑food menu; burgers are praised for flavor and the signature Billy K's sauce, poutines for fresh fries, cheese curds and tasty toppings, and portions are described as generous; the staff and service are consistently highlighted as friendly, attentive and welcoming, with fast service and hospitality that many call top notch; the menu covers burgers, hot dogs, wraps, subs, poutines, and family size options, making it a solid choice for groups or quick meals; the atmosphere is clean and family friendly and the team are noted for making customers feel valued; some reviews mention delivery issues with third‑party apps, occasional gaps in toppings or cheese in the poutine, and prices that feel high to some, while others emphasize good value for the quality and the overall experience; still, many say they would return for fresh ingredients, flavorful burgers and a satisfying overall experience.
Went for a late night burger, left with a super deal on hotdogs & a burger! The chef in the back was awesome & really made the experience stellar. Id recommend this place to anybody who likes classic american dîner gru
The food & experience was overall mostly good. Poutine sauce was quite salty, which I think they could improve upon. The service was almost a bust thanks to the cashier, though. Asked what a certain item on the menu had in it, she didn't know, but was completely clueless how to answer. Couldn't find the information, & even showed she had no idea the item exists on the menu until I pointed it out. She seemed annoyed to look it up, & then just guessed. Thankfully the person after her who was sticking around (probably the manager) was much more polite & courteous, which redeemed it a little.
Amazing burgers & top-notch service! Big shoutout to Chef Cotto for being super friendly & made the whole experience even better. Definitely a spot worth coming back to!
Few days ago, I had the pleasure to be greeted by Jeffar. He was my server & he was extremely helpful. Came in with my mom, expected nothing, came out very pleased. Thank you.
Great experience. The service was EXCELLENT - friendly, fast, & very attentive. The food was really good & fresh, & everything came out quickly. It's a great spot if you're looking for a casual meal with solid quality & good portions. I'll definitely be coming back.
Quelle belle découverte au Billy K's ! J'ai été charmé par le service attentionné & l'accueil chaleureux de toute l'équipe, notamment Patrick & Koko qui méritent une mention spéciale. La fraîcheur des plats & leurs saveurs ont su me séduire. Le restaurant affiche une propreté irréprochable & dégage une ambiance conviviale. Si vous êtes dans le secteur, je vous encourage fortement à visiter le Billy K's sur Brunswick à Pointe-Claire !
Not enough social interaction between us the staff. We literally had to figure things out on our own. Food was good, but not enough cheese curds or toppings in the poutine, we had to manage our bites if we wanted to have more than a French fry with sauce at the end. Overall a bit over priced in my opinion. 50$ for 1 chicken burger & 2 poutines (crispy chicken, smoked meat),no drinks.
Ordered a single poutine in store towards 11pm only to wait over 30 minutes… the cashier told us that he forgot about the order & wasn't willing to compensate for his mistake until we asked him to make extra… nonetheless we waited another 20 minutes or so, by the end i was barely hungry & food was mid.
Wow! I go in to pick up an order for Uber & saw their 12.99 trio burger special ,so I said ok I will try it. He was always smiling & said I'll add extra cheese & added more sauce & said he will make me a full burger cheese . He gave me over the top fries more then it could hold! He even served it to me on a tray & put it on my table ! I had to ask his name. He said Coco. I told him I get reviewed & I definetely must review you He was thrilled if my response , excellent!. Coco are you the owner I forgot to ask lol!
