Avec en trame de fond l'inspirante urbanité de Montréal, un décor chic et élégant, une prestation musicale rafraîchissante et un service fluide, le Bateau-Mouche vous convie à une croisière gourmande où la créativité est à l'honneur. Découvrez des menus spécialement signés par le chef vedette Louis-François Marcotte en collaboration avec Benoit Hogue de La Brigade volante.
Les avis sur Bateau-Mouche Souper Croisière varient entre émerveillement et déception, mais l’expérience est globalement appréciée pour son cadre unique et ses vues sur le Vieux-Port lorsque les domes givrés créent une ambiance féérique et intime malgré le froid extérieur. Le service est souvent salué pour son professionnalisme et sa gentillesse, et les plats, lorsque bien exécutés comme le canard, le saumon ou le filet mignon, sont décrits comme délicieux et bien présentés. Des remarques négatives portent sur le rapport qualité-prix élevé, les portions parfois modestes et les temps d’attente entre les plats, ainsi que sur des plats servis tièdes ou froids en raison des défis logistiques entre la cuisine et les dômes. Certaines critiques évoquent des difficultés d’accès, une signalisation insuffisante et un système de paiement incluant un pourboire, ce qui peut laisser une impression de surcharge et d’organisation à améliorer. Globalement, l’expérience est recommandée pour des occasions spéciales ou des soirées romantiques ou entre amis, mais il faut calibrer les attentes sur le coût, le rythme et la coordination entre service et cuisine, tout en profitant de la vue spectaculaire et de l’ambiance magique lorsque tout s’accorde.
The Frozen Evening on the boat in the Old Port of Montreal was a delightful way to spend the evening. The cuisine was excellent, the environment was unique & memorable. Our waitress Isabelle provided excellent service. We recommend to anyone wishing a special evening.
The dome is very nice, well-prepared & the view is beautiful, however the main course arrived almost cold & took an hour longer to arrive after the appetizer. The staff explained that the kitchen prioritizes those on the boat, so those in the dome have to wait longer to be served. I bought it as a birthday present for my partner, but the staff gave us a menu with prices, which is rude, considering you already agreed on the price & chose how many courses you want when you make the reservation & pay in advance. For the price you're paying for the experience, I thought it would be better. Paying more than $300 for the night & receiving cold meat after waiting an hour for the main course... it's not worth it in my opinion.
9 févr. 2026
sur Google
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My boyfriend & I flew in to Montreal for a romantic New Year's getaway & booked Le Bateau-Mouche hoping for a special, memorable dining experience on NYE. Unfortunately, it was memorable for all the wrong reasons.
When we arrived for our reservation, we were told to wait outside in the cold for over 30 minutes. Guests were clearly frustrated & confused, & there was no organization or communication from staff. Once seated, we were packed in extremely tightly-so much so that my chair was constantly being bumped by people trying to squeeze past throughout the night.
The service was, without exaggeration, the worst I've ever experienced. It took 20 minutes for our server to even introduce himself. When I asked a simple question about a cocktail ingredient, I was told he was'far too busy' to explain anything that evening. I had been looking forward to a curated cocktail experience but instead ordered something I was familiar with. We waited another 20-25 minutes for drinks to arrive.
The DJ played music so loudly during dinner that we had to shout just to hear each other. Several guests asked for the volume to be turned down, but nothing changed. The New Year's Eve prix fixe menu also became an issue, as we had an allergy at the table. When we asked if accommodations could be made, the server sighed audibly & questioned whether the allergy was even real. He said he would check with the chef & that we'd be lucky if anything could be done.
I was asked how I wanted my beef cooked & requested medium, only to be rudely told that only medium-rare or well-done were options. While I understand kitchen limitations on a busy night, the way this was communicated was unnecessarily abrupt. To make matters worse, my boyfriend's soup course was skipped entirely, the pacing of the meal was completely off, & my soup arrived cold. Overall, the food was just okay-certainly not worth the experience.
We did enjoy the ambiance & the lights on the boat & truly tried to make the best of the evening despite everything. At one point, the servers' attitude & situation became so absurd that it felt like we were being punked. I asked for our bill in time to step outside for the fireworks, but the request was flatly refused. Stating he was once again too busy to deal with it even though we gave him amble notice. Then, incredibly, the DJ missed the New Year's countdown altogether.
All in all, it was a deeply disappointing experience. Thank goodness for good company-without it, the night would have been a complete loss.
Unfortunately, the experience was far from pleasant. First of all, there is no clear signage to reach the location. The access road is extremely dangerous, & there was not even a grain of salt on the path to ensure the safety of guests.
Despite having a confirmed table reservation, we were forced to wait in line for about 30 minutes in the cold. To make matters worse, the boat remained docked, & we were charged extra for a'window seat.' If you are going to charge for a view, the boat should be positioned facing the river, not a marina wall.
Although the server was pleasant, the service was very slow, & our four-course menu was incomplete-the soup was unavailable, allegedly because we arrived late, even though the delay was due to waiting to be admitted.
The space was very cramped. Overall, it was an expensive experience that did not meet expectations.
Reserved the Dôme Experience to celebrate a special occasion with my boyfriend, & it was the worst experience we've ever had. Our 7:30 PM reservation turned into a 30-minute wait in a freezing boat with no music, no ambiance, & nothing offered to drink. When we finally got into the dome, it was freezing cold & visibly broken, yet nothing was explained to us & no solution was offered, nor were we moved to another dome. Filet mignon was no longer available, & the only remaining options were volaille or salmon, which we do not eat-despite the experience being prepaid & non-refundable. The food we did receive was terrible: the bread was cold & hard as a rock, & the soup was cold as well. We ultimately left the place after wasting two hours, & what was supposed to be a special, celebratory evening turned into an uncomfortable, frustrating, & very disappointing experience from start to finish.
Bateau Mouche: an overpriced, cramped & hungry cruise
On Friday, August 29, 2025, I went to Bateau Mouche in Montreal to celebrate my girlfriend's birthday. We were joined by another couple &, honestly, we expected a memorable evening. What we got was a mix of frustration, involuntary laughter, & growing hunger.
❌ Cons
- Confusing location
For first-timers, finding the boat is a challenge. The signage in Montreal's Old Port is poor & not intuitive.
- Expensive & limited parking
We arrived early but still paid $35 for a spot that wasn't worth the price.
- Overpriced boarding ticket
We paid $290.90 just to board the boat - no food or drinks included. We wanted a window seat, but the price was even more outrageous for a difference of half a step between central & window tables.
- Rude check-in staff
The young man at reception was arrogant & impolite. Clearly not suited for customer service.
- Cramped seating
We're four adults averaging 1.80 m (about 5'11'), & the space between tables & chairs was uncomfortable.
- Slow service
The cruise lasted 3 hours, but we were only served after 2. The excuse: too many orders on the lower deck. Hire more cooks!
- Disappointing food
We paid $199.98 for two AAA filet mignon dishes. The portions were so small they looked like plate decorations: a handful of beef, sweet potato purée, beets, & baby cabbage (I think that's what it was).
We were so hungry & the portions so ridiculous that we all laughed. Ironically, it was the funniest moment of the night.
- Underwhelming mocktail
The Voile d'été tasted like sparkling water with a hint of flavor. Very little, though the taste was pleasant.
- Feeling ripped off
As a cook myself, I find it unacceptable to charge high prices for meals that don't satisfy. When I pay over $35 & get tiny, bland portions, I feel like suing.
- Forced tipping
I refused to leave a tip, & the waitress tried to justify it by blaming the kitchen. I disagree - service is a team effort, & the overall experience was poor.
✅ Pros
- Friendly captain
Despite our friends arriving late, the captain gave us an extra 10 minutes & was always smiling & welcoming.
- Excellent pina colada
One of the few pleasant surprises of the night. Well made & tasty.
- Kind waitress (despite the tip issue)
Although she tried to defend the tipping, she remained polite & friendly.
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⭐ Final rating: ★☆☆☆☆ (1/5)
The night had its comic moments - especially when we laughed at the tiny portions served. But overall, it was a frustrating, overpriced, & uncomfortable experience. Next time I think about cruising, I might just stay on land. It feels safer… & tastier.
With the chaos of the traffic & parking, 50% of our guests missed the boat, if it was not for the warm, friendly, attentive service of Marie-Pierre, this special 70th birthday celebration would have been a complete disaster! The staff really saved the night, thank you!!
Took the 1 hour day time tour. Boat & amenities clean & comfortable. Beautiful views along the river & informative commentary from the guide. Food options were limited on the menu so better for the view & experience than a meal.
Nice experience & the food is good, but at $200 plus a person for the dinner cruise I didn't get the experience I was hoping for. Absolutely sweltering hot at the table with no AC on the boat, & a noisy atmosphere with everyone uncomfortable is not what I expect at that price. Could get an absolutely amazing experience at that fee.
We took the daytime 1hr cruise. They oversell the boat so there aren't enough seats if everyone shows up. The cabin was crowded, hot, & loud. I can't comment on the tour because it was impossible to hear the guide.
We had the 60 min cruise. We were a group of 5 adults & 2 kids. The music background was too loud, & it felt like you are going clubbing. I don't need that type of music when going on a boat cruise, not sure why someone would want that.
Some of the facts that were given were how much it cost a long time ago to be built. I wish they spoke more about the history of the city instead of telling me how much the Jacques Cartier bridge or the Goliath at La Ronde cost...
So for the price of it, I think they can do a better job on the story of Montreal, or fun facts of the area where we are cruising by.
The seating is good, views are good. It felt like 39°C outside & we still enjoyed being on the outdoor part of the boat. A/C is in the indoor part of the boat.
1 juil. 2025
sur Google
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What an absolutely delightful experience from beginning to end. When I first suggested booking this experience with my husband, he was skeptical about the quality of the food & whether we would freeze in the cold Montreal winter evening. He was wrong!
From the moment we arrived, we were treated like royalty. We had a reservation for the 4:00 seating, & all six domes were occupied. We could see that the others were enjoying themselves as much as we were. The domes were heated with space heaters that did the job.
The menu was exquisite, & we chose the four-course option. Cocktails were served by the waitstaff, who expertly managed to bring them from the boat to our dome without spilling a drop!
The meal itself was expertly prepared & presented beautifully.
As darkness descended, things turned magical with the beautiful lights in & around our dome, at the clock tower, the bridge & the ferris wheel.
Guillaume, the owner, visited us & gave us a history of the boat & the domes & he could not have been more engaging.
I found this place & spent over 400$ to dine-in which includes the reservation fees & 2x 6 course meals + drinks. The service was very good & also the food. But one issue is that it was freezing inside the boat, the waiter told us that the heating was not properly working. She was kind enough to bring some blankets after the meal. After spending 3 hours in the cold, started to feel sick after coming back home.
The overall dinner cruise experience was very enjoyable. We choose to be seated on the upper deck & dine on lighter tapas style dinners. An easy listening 3-piece jazz group performed during the cruise & the serving staff was very attentive. We arrived in the general area of the boat dock (Quai) 45 minutes early. We were glad we did as it took us a few minutes to locate the boarding ramp. We recommended Bateau-Mouche to local Montréal friends who will pass the idea to their future visitors.
