With urban Montreal as a backdrop, a chic and elegant decor, a refreshing musical band and an irreproachable service, the Bateau-Mouche sails their patrons into a gourmet cruise where creativity is the guest of honor. Discover menus created by the star chef, Louis-François Marcotte, in collaboration with Benoit Hogue from La Brigade Volante.
Reviews describe Bateau-Mouche Souper Croisière as a genuinely unique winter dining experience with heated domes offering breathtaking views of the Old Port, creating a magical and romantic atmosphere. Service is frequently praised for being attentive and friendly, with the staff often going above and beyond, though some guests report slow pacing and uneven timing of courses during busy periods. Food is generally well received, with standout dishes and high quality when served hot, while a few diners find portions small or prices high for the value. The dome setting, lighting, and overall ambience are repeatedly cited as major highlights, making it a popular choice for couples and groups celebrating special occasions. Overall impressions are positive, with many eager to return and relive the experience, despite some areas for improvement.
Como paseo está bien por una nueva experiencia, pero hay que tener un buen presupuesto para el gasto para comer en el barco porque los precios son bastante elevados y las porciones de comida son muy pequenas, aunque nadie está obligado a consumir nada en el barco, están las mesas muy bien arregladas. Los meseros tardan en traer la comida.
Bateau Mouche: an overpriced, cramped & hungry cruise
On Friday, August 29, 2025, I went to Bateau Mouche in Montreal to celebrate my girlfriend's birthday. We were joined by another couple &, honestly, we expected a memorable evening. What we got was a mix of frustration, involuntary laughter, & growing hunger.
❌ Cons
- Confusing location
For first-timers, finding the boat is a challenge. The signage in Montreal's Old Port is poor & not intuitive.
- Expensive & limited parking
We arrived early but still paid $35 for a spot that wasn't worth the price.
- Overpriced boarding ticket
We paid $290.90 just to board the boat - no food or drinks included. We wanted a window seat, but the price was even more outrageous for a difference of half a step between central & window tables.
- Rude check-in staff
The young man at reception was arrogant & impolite. Clearly not suited for customer service.
- Cramped seating
We're four adults averaging 1.80 m (about 5'11'), & the space between tables & chairs was uncomfortable.
- Slow service
The cruise lasted 3 hours, but we were only served after 2. The excuse: too many orders on the lower deck. Hire more cooks!
- Disappointing food
We paid $199.98 for two AAA filet mignon dishes. The portions were so small they looked like plate decorations: a handful of beef, sweet potato purée, beets, & baby cabbage (I think that's what it was).
We were so hungry & the portions so ridiculous that we all laughed. Ironically, it was the funniest moment of the night.
- Underwhelming mocktail
The Voile d'été tasted like sparkling water with a hint of flavor. Very little, though the taste was pleasant.
- Feeling ripped off
As a cook myself, I find it unacceptable to charge high prices for meals that don't satisfy. When I pay over $35 & get tiny, bland portions, I feel like suing.
- Forced tipping
I refused to leave a tip, & the waitress tried to justify it by blaming the kitchen. I disagree - service is a team effort, & the overall experience was poor.
✅ Pros
- Friendly captain
Despite our friends arriving late, the captain gave us an extra 10 minutes & was always smiling & welcoming.
- Excellent pina colada
One of the few pleasant surprises of the night. Well made & tasty.
- Kind waitress (despite the tip issue)
Although she tried to defend the tipping, she remained polite & friendly.
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⭐ Final rating: ★☆☆☆☆ (1/5)
The night had its comic moments - especially when we laughed at the tiny portions served. But overall, it was a frustrating, overpriced, & uncomfortable experience. Next time I think about cruising, I might just stay on land. It feels safer… & tastier.
Aug 31, 2025
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With the chaos of the traffic & parking, 50% of our guests missed the boat, if it was not for the warm, friendly, attentive service of Marie-Pierre, this special 70th birthday celebration would have been a complete disaster! The staff really saved the night, thank you!!
It was an unusual experience. Due to the large number of visitors, it was noisy & almost nothing of what the tour guide was saying was clear.
The meal was fast food & the choice was limited. I think for us it was a one-time go & there will be no other. The owners of the establishment should work on general improvements.
Thank you for this experience & good luck to you in the future.
Took the 1 hour day time tour. Boat & amenities clean & comfortable. Beautiful views along the river & informative commentary from the guide. Food options were limited on the menu so better for the view & experience than a meal.
Super expérience avec une ambiance inoubliable! Grace à Isabelle, nous avons été servi comme des rois & reines! La vue du fleuve est magnifique! Merci à tous pour ce moment magique!
WoW! Expérience inoubliable! Service impeccable avec Isabelle qui nous a fait sourire du début à la fin de cette superbe randonnée ! Nous avons vu le fleuve d'un oeil complètement différent! Bravo à cette entreprise que je conseille fortement!
Extrêmement bruyant, musique d'ambiance très ennuyeuse (style ascenseur chez Sears) à fort volume. Il faut crier fort à table pour s'entendre. Le repas était excellent, & le service correct. Nous étions sur le Main deck, la salle est belle & on voit très bien même du centre.
