Barranco is a modern Peruvian cuisine restaurant located in the heart of Plateau Mont-Royal on Saint-Denis Street. It offers authentic flavors thanks to several products imported directly from Peru.
Yes, Barranco MTL offers gluten-free options on their menu. If you have celiac disease or a gluten allergy, please notify the staff so appropriate precautions can be taken.
Barranco MTL offers an authentic and vibrant Peruvian dining experience that consistently impresses guests with its flavourful ceviche, high-quality beef dishes, and creative pisco-based cocktails. The atmosphere is frequently described as lively, stylish, and perfect for both celebrations and casual outings, often enhanced by a welcoming terrace. While opinions on portion sizes and noise levels vary, the dedicated service and fresh, well-presented menu items make it a popular destination for those seeking a memorable culinary journey in Montreal.
Quelle belle découverte! Nous sommes arrivés au Barranco assez tard, environ 50 minutes avant la fermeture, après une soirée assez mouvementée à Montréal. Malgré l'heure & le fait que nous étions avec un bébé, nous avons été accueillis chaleureusement & jamais nous ne nous sommes sentis pressés.
On nous a super bien installés sur la terrasse avec beaucoup d'espace pour être confortables avec le petit. Le service de Nina & Sophia était excellent du début à la fin : attentionnées, souriantes & de très bonnes recommandations, particulièrement pour les drinks qui étaient vraiment excellents! 🍹
& la nourriture… délicieuse. 🤌 Tout était savoureux & on sent vraiment le côté authentique de la cuisine & de la culture péruvienne. Même le propriétaire est venu nous voir & discuter avec nous, ce qui a rendu l'expérience encore plus chaleureuse & familiale.
Après la soirée qu'on venait d'avoir, finir par atterrir ici complètement par hasard a vraiment été la meilleure façon de terminer notre soirée. Ambiance chaleureuse, service impeccable, excellente nourriture & belle authenticité.
Un gros merci particulièrement à Nina & Sophia pour le service. ❤?🇵🇪 On va définitivement revenir!
We were pretty disappointed by this restaurant. We went there for Brunch & ordered the ceviche (which was pretty good! Probably the best thing we ordered), the huevos rancheros which were okay & the pollito y waffle (which was pretty disappointing). The service was horrible. We ordered & waited about 35 minutes to get our drinks while we saw other tables who came in after us get their drinks & food served.
We went to pay inside & obviously didn't leave a tip for such a poor service. Then we asked for a copy of the receipt from the card machine. The waitress told us'because you didn't leave a tip, you don't get a copy of your transaction'. Pitiful.
I cannot say enough good things about this restaurant. First of all good Peruvian food never disappoints, I'll go back to Peru just to eat. But here it is authentic as it can be, food, drinks, & service are above & beyond. Thank you to Elizabeth for taking care of me, definitely coming back for ceviche at'0 clock 😉
Update: After my review, the restaurant asked me to reach out to them directly to discuss my experience. I did, but it has now been a week & I have yet to receive a response. It is disappointing that they publicly expressed interest in resolving the situation but never followed up privately.
Beautiful restaurant, unacceptable service
I was really looking forward to eating here with my fiancé, but unfortunately the service was one of the most disappointing restaurant experiences we've ever had.
We arrived at 3:30 p.m. & were greeted by a lovely host. We were told the kitchen was closed, but that we were welcome to sit at the bar while waiting for service to start at 4:00 p.m. We were also told we would be able to move to a table & order at 4:00 p.m. Our bartender was quick to serve us & provided excellent service. We ordered a Maracuyá juice & an'El Mentiroso,' which were both refreshing & very good.
Unfortunately, once the restaurant officially opened, everything went downhill.
We were the only customers seated inside, yet we still had to repeatedly ask for service. We were hoping to be directed to a table, but some people were still getting ready for service. We kept looking around hoping we could catch someone's attention. By 4:10 p.m., we had to ask if we could be seated. Around 4:20 p.m., we had to ask the busgirl if the kitchen was open & if we could order. She went to check, & a waitress finally approached our table about five minutes later with a deep sigh, followed by a blunt'Yes?' as if we were inconveniencing her by interrupting her conversation with her colleagues. No greeting, no welcome, nothing. It was extremely rude & unprofessional. I have honestly never been greeted that way in a restaurant before.
During this time, an employee arrived around 3:50-4:00 p.m., sat in front of the TV to watch the game, & was served food by another employee while we were seated & still waiting for someone to check on us. It was honestly baffling.
From that point on, it felt like we had to beg for basic service. We should not have to keep asking someone to come to our table, especially when we were the only table in the restaurant.
The food itself was enjoyable. We shared the Anticucho de Lomo, which was, without a doubt, the highlight of the evening. It was absolutely delicious, although the portion was quite small. We loved the Ceviche Clásico & the Ceviche Barranco. However, empty appetizer plates sat on our table long after we had finished eating. Empty drinks were not cleared promptly, & our water bottle sat empty for over 10 minutes before being refilled.
After our main course, no one came back to check on us, offer dessert, or ask if we needed anything else. Our plates were cleared at 5:25 p.m., & after waiting another 25 minutes, we had to ask someone for the bill.
What makes this even more disappointing is that the restaurant itself makes a fantastic first impression. It was spotless, beautifully presented, & every staff member looked professional in matching black dress pants & black button-down shirts. Everything looked polished & well put together, but unfortunately, the service did not reflect that same standard.
The food was good, but good food alone is not enough to make up for poor hospitality. Service is a huge part of the dining experience, & this felt inattentive, dismissive, & unwelcoming from start to finish. I had heard amazing things about Barranco, which is why we wanted to try it, but based on this experience, I cannot recommend it.
No guest-let alone the only guests seated inside-should have to repeatedly ask to receive basic service, while guests who are watching the game on the terrace appeared to be receiving more attentive service despite only ordering drinks.
Rude waitress, inattentive staff, & a disappointing experience from start to finish. For a $120 meal, I expected far better service. Unfortunately, the hospitality fell well below even basic expectations.
First time eating Peruvian food, it was tasty & interesting. The drinks were excellent & the waitress was very good (Nina), extremely knowledgeable & went above & beyond expectations. Definitely a place to share food & be able to explore more of the menu. Would go back!
