Allô mon Coco est souvent décrit comme offrant un service amical et efficace et une nourriture de qualité dans une ambiance chaleureuse et accueillante, avec des clients appréciant la rapidité du service, le personnel professionnel et les portions généreuses, pour un petit déjeuner ou brunch satisfaisant et agréable. Cependant quelques avis isolés parlent de ralentissements, d'un service parfois désorganisé lors des heures d'affluence, de plats qui ne répondent pas à toutes les attentes et d'un environnement parfois bruyant; dans l'ensemble les retours sont très positifs et l'établissement est perçu comme une option fiable et plaisante à fréquenter.
I never write reviews but this was a horrible allo mon coco experience. One of my children received soggy cereal. The waitress said it was because it was refrigerated & offered Oreos instead. All of our eggs were cold, which the waitress had replaced. The bacon seems to have been left out. The English cream was not allo mon coco English cream. It was a different color , consistency , & tasted gross. My cinnamon bun was stale. I had not realized one my child's waffles came with English cream & caramel on top. I asked the waitress to remake it kindly. She came back to say the kitchen refused as I had not asked for it on the side. I explained it was my error & I'm ok paying for another plate. She repeated again the kitchen said no. I asked confused that again I know it's ok. My child is 7 & will not eat it. I will pay. She left to have a new one made but she was not happy. It took 15 min for a half waffle & it was not busy at all. We were given one initial coffee & no refills. The fruits were not allo mon coco quality. Seems that this chain does not follow the franchise. Was gross. My stomach hurts from the food that I did eat ( we didn't finish our meals). Some of the staff looked sloppy & dirty. Never again. Not worth it. Should have just eaten at the food court. ( was at ste dorothee location week before that was excellent ). The only positive was the crayons & coloring papers for the kids
Terrible. Waited over an hour for food to arrive. When food finally arrived it was cold. Sent my plate back & cancelled order. Wife & daughter ate their plates warm at best, because my toddler granddaughter needed to eat. Poor all around experience.
Un très bon service à la clientèle du début à la fin.L'hôtesse Charlotte & M. Guy a l'accueil était très aimable & souriant les deux. La nourriture, comme toujours, A1.
