Allô mon Coco

Carlos

1.0

I am writing to share a concern regarding a recurring issue with one of your menu items.

My family & I are regular customers at the Laval locations,which we truly enjoy. In June 2025, we visited the Côte-Vertu location, as it was closer to where our family lives. I understand that these two locations are not owned by the same franchisee, but they operate under the same Allô Mon Coco brand & menu.

I usually order the Omelettes Gourmandes - Légumes grillés, which is my favorite dish. What makes this omelette special for me is the poivrons rôtis, clearly listed as the first ingredient on the menu.

During our visit in June 2025, I received the omelette with tomatoes instead of roasted peppers. The server explained that they did not have poivrons rôtis & substituted tomatoes. Since the taste is completely different, I returned the dish without making an issue of it.

However, on Sunday, December 18, I returned to the same location & specifically asked the waitress if they had poivrons rôtis for the omelette. She informed me that they only use tomatoes & that they never use roasted peppers, despite what is stated on the menu.

This is disappointing & misleading. If roasted peppers are not used at this location, the menu should clearly reflect that. Substituting a key ingredient without notice does not align with the standards & consistency expected from the Allô Mon Coco brand.

I wanted to bring this to your attention so it can be reviewed & corrected.

Thank you for your time, & I look forward to your response.
(Photo in example on the ingredients listed on your menu.)

Daniela

1.0

I was at the restaurant a few days ago. It had been a long time since I last went, & I remembered a delicious breakfast. To my surprise, the food was very bad. It's not the same as before the bacon was black & extremely burnt, & the mashed potatoes were horrible. On top of that, everything was served cold, & the waiter provided poor service. The quality is not the same anymore. My last experience was very bad.

Lana

1.0

Rude waitress absolutely horrible

David

5.0

Great Service! Salah was amazing! Recommend :)!!

My

1.0

Service Grand Zero🤦?♂?

Sue

3.0

Bad experience!
First of all, the 4 people at our table did not feel welcomed at all.
Our server was not friendly & he was pretty sarcastic.
Le serveur n'a pas apporté les bonnes choses à notre table donc il a fallu attendre plus longtemps pour nos assiettes.

Anne

1.0

Very bad service the owner is horrible & very bad food

Andy

5.0

Amazing breakfast/brunch place. They have great food options paired with amazing serivce. We recommend this place to other friends & they found it amazing as well. We would definitely be visiting again.

Tom

3.0

the mash patatoe were ice cold , eggs burned. service was so so. took a while for server to come
to us even though restaurant was not very busy. server was a bit rude as well

Tj

3.0

Good place to eat but staff was ignorant at sum point when the restaurant was not that busy, asked for a decaf coffee & I was told it was finished & I would have to wait a long time for it if I want. Coffee refill was asked once only on our demand we had to wait for a long time, food was great & fresh.