At Sushi Plus, reviews paint a mixed picture: many diners praise the all-you-can-eat option for generous portions, fresh fish, good value, and some entertaining touches like a robot delivering to the table, while others recount inconsistent service, missing items, and long waits, especially for groups or guests with dietary needs. Several notes describe a decline in experience, from not being greeted or having attentive staff to changes in the menu that push most interesting dishes onto a pricier special menu and slow, sometimes careless service at busy times. Hygiene issues are raised by some, including unpleasant smells and problems in the restrooms, detracting from the overall atmosphere. Despite the criticisms, a number of repeat customers still return for the quality and variety, and many appreciate the family-friendly setting and the freshness of the sushi, indicating that Sushi Plus remains attractive but relies heavily on staffing, timing, and how the all-you-can-eat system is managed.
Habituée depuis 2019 ! Le service est inconstent, mais ils font des efforts pour l'améliorer. Ils ont eu des phases où la nourriture était fraîche, le personnel amical & le service rapide. Maintenant c'est parfois des crevettes pourries, un service très lent, ou des prix qui changent. Pour l'instant j'y vais de temps à autre, en attendant qu'ils retrouvent une quelconque stabilité.
Je n'ai vraiment pas l'expérience , c'est autant chère que n'importe quel autre buffet mais l'odeur le goût la qualité & le service ne sont vraiment pas à la hauteur .
Mar 25, 2026
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the sushi is so fresh & so delicious like it's melting on your tongue. all the flavors mixed is awesome. service is amazing, the workers are very kind & respectful. it's a great place to come eat with friends & family.
Been going there for about 15 years. It's my go to sushi spot in Montreal. I've been there with family, friends, dates, you name it. A lot has changed over the years, but Sushi BMT, formerly Sushi Plus, has stayed consistently great.
I go roughly 3 to 4 times a month. Do the math, that's over 700 visits.
More than 700 times eating there & I have never gotten sick once. Not a single time.
Best sashimi in Montreal, hands down. Always fresh, always solid. The staff is incredibly kind & welcoming too.
Forgot to bring us the food. When we mentioned it to the server after 30 minutes she told us that sometimes the system is down. We reordered & before the food arrived we were told that that was the last order for the night.
We never received the full order the second time around…
Franchement très déçu. Ce restaurant ne respecte pas les livreurs. À mon arrivée, personne ne m'a accueilli & les employés m'ont complètement ignoré pendant plusieurs minutes. Un minimum de respect & de professionnalisme serait apprécié. Nous faisons aussi partie du service.
We usually like this place,ans food is anlways delicious annd fresh annd it's an all you can eat..but they always forget to give us all items ordered, like a lot of missed items. Tonight we were a large group celebrating a birthday, & service was absolutely horrible. We had kids at our table that waited over 1 hour to eat & another guest who didn't order nothing but sashimi as she cant eat gluten,waited 2 hours to be served while everyone else at our table ate. Overall just a very bad experience tonight for everyone at our table , we even took back our cake as no one wanted to continue to celebrate. Do not go there if you are more than 4, you will not get all your items you ordered.
The service was disorgonasied we waited over 1h to get what we wanted. The take out we had to pay 1$ for each sushi there is no sense in this. They don't even speak french.
Ordered from them through door dash.
Placed my order hours in advance.
Waited an hour & a half past the point in which it was supposed to be delivered. Canceled my order. Not eating with them again.
The place has seriously gone downhill. I don't know what happened - maybe the management changed or something 🤷?♀? First of all, when we came in, no one greeted us. A girl at the end of the hall saw us but didn't even bother to come over (she wasn't busy). She waited until we picked a table, brought the menu, we said hello - she said nothing back.
Second, what happened to the menu? Almost all the decent items are now only on the special menu - price per person $29.99, special menu $31.99 (sure, the difference is small, but still, what is this nonsense), & of course all the good dishes are only at the special price.
Third, the waitress who served us didn't hear anything we were asking for. We said'excuse me,' & she just kept walking past. At one point I even thought maybe she was deaf - then there would be no complaints - but no, she hears & speaks just fine.
Fourth, what's going on with the food - it was terrible. We refused the chicken popcorn - it was awful. Way too salty, half of it was fat instead of meat, impossible to chew, & it was clearly fried in old oil - the chicken wasn't golden, it was dark brown.
Final point: when we were paying the bill, I stood there waiting for at least someone to come to the counter - everyone just kept walking past. I honestly thought maybe they didn't need my money. I didn't leave a tip. They asked why, I started listing the reasons, got through the first point, & they said'okay, thanks,' without even letting me finish.
So yeah, thanks, but I'm never coming back to this place again.
I never write reviews but was duty bound to write this one. The owner forced us to tip, a straight up ambush. Tipping should be optional. You're not fit to be in business if your restaurant can't survive without them.
