Longtime patrons rely on Wok Cafe for quick no frills Chinese food, with takeout and delivery common and prices that feel reasonable for the generous portions. Experience at times has been praised for tasty dishes and friendly service, but other visits have been disappointing due to dated decor, average service, and questions about ingredient freshness. Some reviews note price increases and a charged tea as a detractor. There are reports of inconsistent quality, with comments about old or hard rice, missing items in takeout, and meat and vegetables not always balanced. On the positive side, some visits describe fast, clean settings and dishes like black bean beef noodles and lemon chicken cooked well. Overall, Wok Cafe represents a mixed picture: a convenient option with familiar flavors for some, while others feel the quality and value have declined in recent years.
Been going there for many years. Sometimes dining in, takeout & delivey. As far as the West Island, this place is great for quick no frills Chinese Food. Food is always good & hot & the price has always been very reasonable. The decore is dated & could use a little freshening up. Table service has always been just average, not great, nothing spectacular, never service with a smile, definitely could use a lot of improvement.
This place is ideal for Takeout & Delivery.
Jan 12, 2026
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We've been coming here for several years. The food is still good, & we used to really enjoy this place. Prices have gone up, which is understandable these days.
But now they charge $3 for tea - something that used to be free, & is always complimentary in most Chinese restaurants. Paying extra for such a basic, cheap tea feels unreasonable & disappointing. It really takes away from the overall dining experience.
Wok Cafe has been our go-to Chinese takeout resto for some time. It's been a while since we ordered & I did so with trepidation because of the negative reviews here. We had guests, & when the doorbell rang (delivery was a little slow but not terrible) I was holding my breath... concerns unfounded. The food was still hot, tasty & up to expectations. Good size portions... enough for leftovers. General Tzao was nicely spicy & not overly battered; shrimp with Chinese broccoli 😋; Singapore noodles 🌶️ & beef with ginger 🫚. Thoroughly enjoyed! Thank you for meeting our expectations!
As far as West Island Chinese food goes, we have tried many. This is definitely the best Chinese food in West Island. My rating is based on the food & the location. Good & very consistent. We have had takeout many times as well as Ethan in the restaurant. They are surprisingly fast, even when they are busy. If you don't want to go too far & you are in West Island, definitely the place to go for Chinese.
Jun 17, 2024
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I feel terrible. I've never reviewed this place before! I've been going here for years; I used to work right by here. The Chinese food is amazing & for a great price, whether you're doing takeout or dining in. This place has consistently delivered me quality for the last eight years. My go-to order is General Tao, wonton, fried rice, & peanut butter dumplings. You won't be disappointed. Keep it up!
After seeing you on TV last night Susan, we feel compelled to write this review, as two long-time customers who always enjoyed their food when dining at your restaurant. Your Wok Cafe has a BIG problem that needs to be fixed ASAP. My sister & I have been eating at your Wok Cafe Restaurant for many years; we have recommended it to several friends, but last week's experience was so disappointing!! Wong-Ton Soup -- cold. Egg Rolls -- cold & burnt. General Tao Chicken -- over-cooked, hard to cut with a knife even, had more batter than chicken within & again, the dish was cold. Chicken Fried Rice -- cold. Our peanut-butter dumplings which were to be an appetizer, arrived after our main meal, & they too were cold, plus definitely not as good as on previous occasions! You mentioned that you were looking for cooks as two had recently left, which is a big problem if you want to keep your customers satisfied & coming back. Wallace left a year or more ago & he was a great "stand-in" person, server, prepared dumplings, helped cook, etc. Ralph one of your delivery persons is a great gentleman & always comes to say hello & have a chat with us & he too mentioned that you were hurting for cooks. We live around the corner from your Kirkland Wok Cafe, however, one experience there when it opened a few years ago was enough -- the person managing this restaurant was rude & the food was not up to the the standards of your restaurant off Sources. We always thought your restaurant was terrific/delicious & we couldn't wait to go back, but you need to fix your problem now before it is too late & you lose customers, good ones, like us! Please accept this review from two of your loyal customers who sincerely want you to maintain your status of being the best Chinese Restaurant in the West island.
