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Reviews for Tru India
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indian(32) recommend(27) chicken(27) paneer(19) naan(18) highly recommend(17) butter chicken(15) authentic(13) tikka(13) fresh(10) generous(9) flavor(8)Big shout out to Chef Sukh & sweet little Manmeet for a delicious meal & exceptional service. Definitely visiting again.
Best indian food with great service thank you for the yummy food...😁😁
Everything is delicious & the portions are generous. The price is also good.
The decor & atmosphere feel very relaxed & feminine. It's the perfect place for a girls' afternoon out.
Special mention to the hostess; she's very kind, patient, & lovely.💖
I had a very disappointing & frustrating experience ordering through SkipTheDishes from this restaurant.
My order was confirmed, & after waiting almost 30 minutes, I received a call saying that one of the main items (Pindi Masala) was out of stock. This should have been checked BEFORE accepting the order. I had planned this as a surprise, & the delay completely ruined it.
I agreed to replace the item with Palak Paneer, but then I was told to pay an extra $2 without any clear way to make the payment. Shortly after, I was informed that the delivery driver had already left & couldn't wait any longer. This is extremely unprofessional.
To make things worse, the staff member I spoke with was rude & showed no understanding of the situation. Instead of offering a solution (like arranging another driver, adjusting the bill, or giving a credit), they simply told me to cancel the order myself-which wasn't even possible from my side.
After waiting nearly an hour & already paying, I received nothing. This level of service is unacceptable. Poor communication, lack of accountability, & zero customer service.
I would not recommend ordering from here unless they seriously improve how they handle orders & customers.
Please train your staff on customer service OR hire an experienced staff who atleast know how to handle the situations & customers .
Also, I want to clarify that my frustration is NOT because the item was out of stock. I completely understand that sometimes items become unavailable, & mistakes can happen - we are all human.
The real issue was how the situation was handled by the staff.
The staff member I spoke with was extremely rude & unprofessional. She was speaking in a very disrespectful tone & even came across as if she was yelling. There was no basic customer service etiquette, no empathy, & no effort to understand my situation.
This could have been easily resolved if handled properly - I was open to replacing the item or waiting longer. The problem was not the food, but the way the staff treated a paying customer.
Instead of offering any solution, I was told to cancel the order myself, which wasn't even possible. There was no accountability, no apology, & no attempt to fix the issue.
Very disappointing experience. The restaurant seriously needs to improve its customer service & train staff on how to handle with customers professionally.
This is such a quaint restaurant perfect for an intimate meal with a friend. The lamb curry was spiced well & tender.
Never eat here, worst food I've ever had the displeasure of eating, food tasted like chemicals & had an upset digestive track for a week
I recently visited this restaurant & it was an amazing experience. The food was incredibly delicious, fresh & beautifully served. The cozy atmosphere made the whole dining experience even more enjoyable. A perfect place for food lovers I can say!! I definitely be visiting again!
Great experience
The food was absolutely delicious, full of flavor, & clearly made with care. The waitress was very sweet & patient, which made us feel really welcome. Prices are great for the quality & portions. Definitely coming back, highly recommend!
Quaint little restaurant. We were pleasantly surprised. The dishes were all very tasty & I also enjoyed the mango lassie. The waitress was very sweet & attentive asking us what spice level we preferred for each dish. Mild is truly mild & every dish was flavourful. We were having a meal out to celebrate our anniversary & after our dinner the lovely waitress surprised us with a delicious dessert. She was truly very kind. & we wish her a happy birthday! The service was very good, the meal delicious & plentiful, (took home the rest for another serving tomorrow). We will definitely be back to try more dishes on the menu. This is our new little find.
This restaurant is very good & their staff is also very good. Please visit it once Their food is also very good, try it once & visit the places I recommend very good 👍🏻👍🏻♥?👍🏻👍🏻
Delicious Indian food. The best on queen Mary. The service was quick & the waitress was nice. The portions are generous as well.
This place is criminally underrated. Food was delicious & service was excellent. They even brought a little something for our baby without us asking.