Towne380 receives praise for consistent quality, with excellent service, a polished yet welcoming atmosphere, and food that many describe as superb, from perfectly cooked steaks and flavorful tartare to lobster ravioli and other favorites. The staff are noted for being attentive, professional, and accommodating, helping make celebrations feel special and delivering a smooth, enjoyable dining experience. Some visits include hiccups such as seating near the kitchen after a reservation, billing issues at checkout, or dishes that are either underseasoned or priced higher than expected, but overall guests consider Towne380 a top choice for good meals, great drinks, and memorable occasions, with strong consistency and a refined vibe.
Simple honest review. 2 years ago we had our wedding reception here, the service was outstanding. We've gone back last year & tonight on our anniversary date & the staff at the door recognized us both time, a simple touch that goes a long way. As always, wonderful service & amazing food.
May 15, 2026
on Google
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This is the first restaurant I've given a 5-star review to in a long while, & it deserves every star; Towne 380 truly surpassed my expectations.
We wanted to go somewhere new to celebrate our mom, only to find out that the restaurant has been around since the 80s! The also gave roses to all their female guests for Mother's Day, which was so sweet of them.
Our server was friendly, prompt, & highly knowledgeable about the menu.
They start guests off with handmade olive oil bread with whipped butter, which was great (think buttermilk biscuit texture but in a loaf of fluffy bread).
Then we had the choice between their standard menu & their tasting menu (a starter, main w/sides, dessert & coffee/tea).
We chose the taster menu because it was a reasonable price-point to try out some of their popular menu options.
The food was delicious & fresh. From the bread to the coffee, there was not a single complaint!
With how picky my family can be, it is practically a miracle when all 6 of us leave any restaurant with clean plates.
Excellent steakhouse ! Tout était absolument délicieux, la cuisson des viandes parfaite & les saveurs au rendez-vous. Le service de Théodore était impeccable & attentionné. Clairement le meilleur steakhouse de Laval - j'y retournerai sans hésiter !
Meilleur expérience dans un restaurant que j'ai vécu de ma vie !
Un gros merci à notre serveur Jo ! Ton service est plus que parfait! accueillant, gentil & professionnel je recommande fortement! Allez voir Jo!
Apr 4, 2026
on Google
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But one negative thing.
Came time to pay the bill & I'm not that good with French but i can work with broken english very well. So when you leave me the receipt. I get the amount in cash. Get ready to leave & hand you the amount plus tip. Then no no I made a mistake. Okay tell me & well work together. But don't keep telling me I'm wrong when i just recounted it infront of you Cash. Then finaly I correct what you are saying with'you mean someone made a error on the receipt!' Yes. Okay what do i owe? More. Okay fine. My company is waiting on me lets wrap this up.
Very awkward.
Will i come back. I'd need convincing from friends.
Reservation for 9pm. Waited until 930 to get seated. I hope they fix that in the future. The steak was a little bit over cooked although still delicious l. Anthony the waiter save the night with his hospitality. But waiting for 30 minutes was disappointing
Manager at the door a bit rude. Asked to keep my coat because I am usually cold in restaurants. Answer rudely that he will not have coat in the restaurant because there's a lot of people wish I understand if explained nicely. Waiter was nice & polite.
Feb 14, 2026
on Google
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Malheureusement nous avons été très déçu, la nourriture n'a vraiment pas été à la hauteur de nos attentes. Les prix sont exorbitants, la qualité & le goût ne sont pas au rendez-vous. Mauvaise expérience.
Assurément le meilleur steakhouse de Laval. Le service est de qualité & la nourriture est génial. Leur entrecôte est fantastique & j'ai vraiment été impressionné par la qualité du tartare que j'ai pris en entrée. Cet endroit vaut le détour.
Worst food ever! I'm never going back there again. It's very disappointing this used to be one of my favorite restaurants to eat some really fancy & amazing food. The Kansas suggested by the waiter was very dry & basically tasted really bad. I always had the best service with the waiters on previous experiences. I am very sad to say that this was my last time in Towne 380.
Jan 25, 2026
on Google
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Food was okay nothing crazy. service was so so. The thing that got me was the fact that I made a reservation more than a week in advance under for a birthday for 2 & got seated right beside the kitchen if it was any other day or I was just a walk in I understand but I put my reservation marked for birthday & being seated right next to the kitchen was wrong & disrespectful. I was very disappointed
Here's a more detailed, polished Google review that still sounds natural & genuine:
Amazing food & amazing service every single visit. This steakhouse is incredibly consistent-I always order the same dish, & the quality never ceases to amaze me. The steak is perfectly cooked, flavorful, & clearly made with high-quality ingredients. The service is just as impressive; our server was as attentive as ever without being overbearing, making the entire dining experience smooth & enjoyable. From start to finish, everything was excellent. A place I can always rely on & highly recommend.
Few notes to add: they have a coat check downstairs, bring to tip if you'd like. Their washroom were always exceptionally clean & there is plenty of free parking in the front.
J'ai ADORÉ !! Magnifique ambiance, classe & moderne avec un service impeccable. Les portions étaient très larges & les prix raisonnables. Les plats sont également très délicieux. Je vais revenir là c'est sûr !!! Thank you so much
