Overall, reviews describe a welcoming vibe at The Alley with a pleasant atmosphere and friendly staff, and many call it one of the best bubble tea spots in Montreal. The menu is noted for freshness and variety, with standout options like the orange lulu and the alley trio milk tea, while some drinks get criticized for being overly sweet even at half sugar. Customers often mention the staff as amazing and helpful, and birthday freebies are appreciated. Dessert like drinks are popular, and the tiramisu crunch is a common favorite, with tips to mix well before drinking. A few reviews mention a downgrade in quality recently, occasional wrong orders or off flavors (matcha aftertaste, jasmine tea burnt), and tapioca that is sometimes undercooked. Health concerns are reported by a minority who experienced illness after visits. Non-dairy options are limited to cow and soy milk, with oat milk not available. Overall, the place is described as cute and pleasant with good boba and a solid all around experience, though some reviews note inconsistency and occasional quality dips.
Amazing place for Boba! Staff are so pleasant & ready to help if you can't decide what to get. Tiramisu crunch is our go-to, the perfect blend of crunchy & creamy, delish!
I hated bubble tea until I tried bubble tea here, & so far, I've loved everything I've tried. This is one of my special treat places, & one of the places I take guests to when we're in the area. The boba & jellies are just right - sweet, firm, chewy, perfect texture & flavour. The long line can be annoying. It's a good place & popular, so that's something to consider, that there could be a wait to order, even though the staff behind the counter always seem efficient & hard at work. Bilingual staff.
I came here today for the first time not sure what to order. The cashier helped me out & her recommendation was DELICIOUSSSS. I got a tirimisu boba slushy type drink. Also, the cashier was so nice, super smiley, just interacting with her made my day better. At first I thought the prices were too high for the quantity. HOWEVER, I stand corrected, it is absolutely worth it for the quality. I've paid the same price for bigger drinks but nothing compares to the quality of this place. This drink had layers, it was an experience, it was exactly what I was looking for. I live in the west Island & I only went to this place because I study at JMSB. I find it really hard to find good tapioca but I finally have!! Last thing, the place is so cute & clean, such a vibe to grab a drink with friends.
Oct 29, 2024
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Delicious Boba tea! Their pearls are real with caramel taste, not like other places using only starch. Only down side is the store is a little dusty & spider web on their frames.
No matter where you are in the world, The Alley consistently delivers on high quality boba especially in a place that doesn't typically have artisan boba available. I'm a self-proclaimed boba connoisseur so I fully expected to enjoy this drink, & I did. They offer a variety of high quality milk & fruit tea beverages, & even offer non-dairy milk which made it the ideal situation for myself. I went with a Jasmine Soy Milk Tea Latte with Boba & it was refreshingly perfect. Boba was soft & satisfying, the milk tea had the perfect level of sweetness to it, & I was happy. Service was friendly & quick, & the decor inside had The Alley's trademark antlers welcoming guests to the shop. Definitely recommend as a spot for boba if you're downtown.
Aug 9, 2024
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delicious boba! the seating area is very cozy. i asked to add tapioca to a drink & they said that it wasn't possible so i had to take another drink... waiting for the drink was a bit long but it was worth it at the end, the flavours were so fresh & refreshing ;)
it's my favorite bubble tea spot in montreal! there are so many boba places in the city but this is hands-down the best. they offer such a wide range of delicious drinks that never fail to impress me. the pearls are chewy just enough & are always consistent (they are always the same size, same consistency & texture. some other places have a lot of trouble with that) the prices are reasonable for the quality you get. not to mention this chain frequently collabs with franchises such as sanrio or jujutsu kaisen to release special limited time drinks! it's very refreshing to have a chain that regularly updates their menu.
May 26, 2024
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Their boba tea is SO yummy! You can tell the quality is really good & all of their flavors are so tasty! The staff were also very kind & helpful :) I got the taro tea & loved it!
My go-to boba shop! The atmosphere is very welcoming, & the quality of the drinks are great (Refreshing, & delicious)- also the staff is very kind, & the shop is clean & nicely decorated.
