Overall, reviews describe a welcoming vibe at The Alley with a pleasant atmosphere and friendly staff, and many call it one of the best bubble tea spots in Montreal. The menu is noted for freshness and variety, with standout options like the orange lulu and the alley trio milk tea, while some drinks get criticized for being overly sweet even at half sugar. Customers often mention the staff as amazing and helpful, and birthday freebies are appreciated. Dessert like drinks are popular, and the tiramisu crunch is a common favorite, with tips to mix well before drinking. A few reviews mention a downgrade in quality recently, occasional wrong orders or off flavors (matcha aftertaste, jasmine tea burnt), and tapioca that is sometimes undercooked. Health concerns are reported by a minority who experienced illness after visits. Non-dairy options are limited to cow and soy milk, with oat milk not available. Overall, the place is described as cute and pleasant with good boba and a solid all around experience, though some reviews note inconsistency and occasional quality dips.
Have usually had pleasant experiences here. They have good milk tea. I Asked for a brown sugar milk tea, got a tiramisu milk tea. When I told the worker that it's the wrong drink, she gave me attitude saying that's what you asked for I heard you. Misunderstandings happen but was unwilling to correct the mistake which is very upsetting.
Nice ambiance & service! The orange lulu was good :) (i dont recommend the strawberry green tea if you dont like the slightly bitter taste of green tea)
Feb 3, 2026
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The Alley is definitely one of the best bubble tea spots in Montreal! It's so fresh & savoury, especially the'alley trio milk tea' (THE BEST!!). As a student, every time I want to treat myself & crave bubble tea, I come to this amazing place! RECOMMEND 100%
My favorite bubble tea in Montreal! If you are a brown sugar lover, this is your place. They have a lot of options & they never disappointed me over the last 2 years.
Their staff is amazing! The ladies were very nice, welcoming, & provided excellent customer service. They helped me get my birthday freebies-thank you so much!
Really good bubble tea place, & had some wild options. Even at half sugar they were too sweet for me, but I'm not going to dock them any points for that. If you want a dessert in a glass, this is the place.
I had the brown sugar, a classic. Good & tasty tapioca the rest was ok I guess. No oat milk available, only cow & soy milk. I had way better ones elsewhere so I was a bit disappointed. Decor is nice & staff was friendly.
Disappointing, tried it three nights in our trip since we usually enjoy The Alley. Matcha had a weird aftertaste, got our drink wrong another time & just overall weak flavors. Jasmine tea was burnt & bitter.
Amazing place for Boba! Staff are so pleasant & ready to help if you can't decide what to get. Tiramisu crunch is our go-to, the perfect blend of crunchy & creamy, delish!
