Reviews for Serano
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I tried their cakes twice, & they were ok, but most importantly they're clean, that's why I decided to go back there to order 2 cakes for 2 separate parties. However I was surprised when I was ordering a strawberry cake or a'fraisier', the woman that takes the cakes' orders, insisted on the fact that they don't do this cake, noting that I've seen it there before & I could spot it in the reviews' photos. That'saleslady' also insisted that they don't make cakes without almonds (the option that exists on your cake list), & she tried to tell me that they don't make'forêt blanche'!!! 😂😂
Good luck with such a great salesperson that made you lose 2 orders in one shot!
Slightly disappointed that I visited the bakery on January 2, 2025 at 2:30pm, & there was no classic signature (vanilla, chocolate & almond) cake left by that time. I had a family member's birthday on that very same day, & drove from Montreal to Laval to get this specific cake. Also, reservations are not being taken because apparently, the bakery makes the signature cakes daily & has them in stock. The bakery felt half empty during my visit of January 2. My suggestion: Please allow for reservations for even regular cakes so that the situation I encountered doesn't happen to customers. Thank you!