Serano comes across as a neighborhood bakery known for fresh, high quality pastries, breads, and desserts with a wide range that includes Greek, Syrian, Turkish, and Balkan influences. Reviewers praise standout items such as baklava, tiramisu, the Opera cake and praline cake, croissants and éclairs, and describe the desserts as delicious, flavorful, and reliably fresh. The staff are described as friendly, patient, and helpful, with fast service and good value for the level of quality, though crowds can make the experience feel busy and a few days offer a more limited cake selection or items that miss the mark. Overall, Serano is seen as a reliable Laval favorite with generous portions and a welcoming atmosphere, a place to return for birthday cakes, specialty breads, and a broad dessert menu, even as prices vary and peak times can be a challenge.
The best bakery. Everything they do is delicious. It's my favorite bakery to pick up sweets before heading out for dinner & the only cakes I would happily take second & third slices from.
Called to place an order since I live in a different city & im ordering the cake for a friend's bday & I was rudely told' we do not take phone order' : I tried to explain my situation since I live 2h30 away & I was rudely transferred to be given the same answer by another rude lady- In addition, they told me we do not do strawberry shortcake however its advertised on their cake selection on their website. I can confirm that I WILL NEVER RECOMMEND this place.
Mar 5, 2026
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As someone with more than 8 years of professional experience working with businesses & customer service standards, I strongly value reliability, transparency, & proper planning - especially when a service is tied to an important family celebration.
Unfortunately, my recent experience was very disappointing. I had ordered a specific cake for my mother's birthday one week in advance, with a confirmed pickup time of 10:00 a.m. On the morning of the event, I received a call at approximately 9:00 a.m. informing me that the cake could not be completed because certain ingredients had not arrived from the supplier. This was surprising, especially after being told previously that cakes are normally prepared early in the morning around 5:00 a.m.
Although George did offer an alternative solution by proposing a different cake, it was not the one my mother had chosen or wanted for her birthday. At that point, with only one hour before pickup, I was left with very limited options. Because the original cake could not be made on the same day, I had to urgently contact several other bakeries at the last minute to find a replacement, which created unnecessary stress during what should have been a special occasion.
I understand that unexpected supply issues can happen in any business. However, when an order is placed a full week in advance, proper planning & supplier coordination should already be secured ahead of time. Ingredient availability is part of basic preparation, & discovering shortages only one hour before pickup does not provide customers with sufficient time to make alternative arrangements.
I hope this feedback encourages better planning, stronger supplier management, & earlier communication in the future to avoid similar situations for other customers.
This place is a gem in Laval. For years, my family has come here to get cakes for all occasions & they never disappoint. Their mousse is so delicious & rich & my family loves their Black Forest cake. Their eclairs & croissants are the closest u will get to Europe in Laval & the service is quick. The prices vary on what u get but a few pieces of cake usually go around 25$
This time my experience was worse I don't know every time I like their food but this time I took cake on my daughter's birthday next day she got food poisoning & I eat cake I got food poisoning it was disappointing this time
Dec 8, 2025
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aah, Qui .. oOh oui.. Dis-toi toi-même oOH oui...
=1 part de gâteau...ou 1 grande chausson aux pommes,
& + encore... Ces délicieux biscuits & toutes sortes de gâteaux & une large gamme de desserts, à partager toi-même & à éviter les ennuis de les faire...
c'est du gâteau, s'il te plaît... Eh bien Mouseaux... Plaisir de vous donner beaucoup de saveur... avec les vôtres.
si tu veux sucrer ton bec *la-la* ou *faire plaisir à ton Chou* vas-y... chez Serano... ton goût le mérite bien, dis-lui oui, oh oui...
Dis-lui, dis-lui oui... c'est un endroit... où tu peux aller en bus ligne 40 Laval ou en voiture...
dans le quartier Chomedey à Laval, les desserts ont une touche spéciale grecque, syrienne, turque & balkanique.
;-) apportez simplement votre *ARGENT COMPTANT ou votre DÉBIT Interac* & n'oubliez pas de prendre votre numéro à votre arrivée.
C'est tout simple & facile... N'est-ce pas ?
=========================
aah, Qui ..oOh yes.. Tell U'R' yourself oOH yes...
=1 Slice of Cake...or 1 Big Apple Turnover,
& + More ...Those delicious Cookies & all sorts of cakes & a high range of desserts, to share Yourself & get out trouble of making them...
it's a piece of cake, please... Well Mouseaux... Please to give you a lot of flavor... with yours.
if you want to sweeten your beak *la-la* or *please your Chou* go ahead... at Serano's... your taste deserves it well, tell him yes, oh yes...
Tell him, tell him yes... it's a place... where you can go by bus line 40 Laval or by car...
in the Chomedey neighborhood in Laval, the desserts have a special Greek, Syrian, Turkish, & Balkan touch.
;-) just bring your *CASH or Interac Debit* & don't forget to take your number upon arrival.
By far the best cheesecake on the planet!!!!! BRAVO!!!!!. I have been buying cheesecake from Serano for over 35 years & still the best. I have been trying cheesecakes from everywhere including cheesecake factory, dunns ,etc etc. Nobody comes close. Most other places they charge double for half a serano cake & still suck!!!. Was the best 65 year birthday cake that anyone could ask for!!! Don't change the recipe!!! Service was amazing too!!!! Anybody looking to buy a whole cheesecake this should be your only option ¡!
Sep 25, 2025
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Cozy atmosphere with very welcoming staff! They carefully explain if you have questions about their cakes to make sure you get what you like. I got the vanilla almond & it is the best cake I've ever had! Will keep coming here for all my birthday cakes❤?
I got my daughters cake from there. It's always very busy but it's normal as they offer great desserts. They have a variety of choices such as cakes, petits fours & much more. Definitely a good stop.
This bakery has a great selection of cakes & pastries. We ordered a whole tiramisu cake for a birthday, & it was a hit-everyone loved it! Good quality, generous portions, & reasonable prices.
The cakes here are always good. My favorites are the opera & the praline cake, I also enjoy that they sell individual portions which is perfect for when you can't agree on what kind of cake to get. The tiramisu cake tastes great & also has a nice texture, but be aware it's not exactly authentic as it's not made of lady fingers but rather thin cake layers.
We buy most of our regular cakes from this store. Other pastries are also really good.
A little old style shop, not much room in the store, at times get busy, selection is limited, but products are high quality.
I tried their cakes twice, & they were ok, but most importantly they're clean, that's why I decided to go back there to order 2 cakes for 2 separate parties. However I was surprised when I was ordering a strawberry cake or a'fraisier', the woman that takes the cakes' orders, insisted on the fact that they don't do this cake, noting that I've seen it there before & I could spot it in the reviews' photos. That'saleslady' also insisted that they don't make cakes without almonds (the option that exists on your cake list), & she tried to tell me that they don't make'forêt blanche'!!! 😂😂
Good luck with such a great salesperson that made you lose 2 orders in one shot!
Slightly disappointed that I visited the bakery on January 2, 2025 at 2:30pm, & there was no classic signature (vanilla, chocolate & almond) cake left by that time. I had a family member's birthday on that very same day, & drove from Montreal to Laval to get this specific cake. Also, reservations are not being taken because apparently, the bakery makes the signature cakes daily & has them in stock. The bakery felt half empty during my visit of January 2. My suggestion: Please allow for reservations for even regular cakes so that the situation I encountered doesn't happen to customers. Thank you!
