Serano offers a distinctive culinary journey blending classic Italian, authentic Greek, and perfected pizza traditions. Guests can savor expertly crafted pizzas featuring fresh, high-quality toppings on a perfectly baked crust, alongside a robust selection of traditional Greek dishes prepared with time-honored recipes. The Italian influence is evident in pasta creations and other savory entrees, promising a delightful experience for discerning palates. This establishment provides a focused menu that highlights the best of these beloved cuisines, ensuring each dish is a testament to culinary excellence and flavor. Serano is committed to delivering a memorable dining experience through its dedication to authentic tastes and satisfying portions.
Serano is widely celebrated as a premier bakery in Laval, cherished by the community for its exceptional selection of fresh, high-quality cakes, pastries, and savory treats like spanakopita. Visitors frequently praise the authentic flavors and the consistent dedication to quality that makes the shop a go-to destination for birthdays and special occasions. The atmosphere is consistently described as welcoming and cozy, with a friendly staff that is noted for being helpful, patient, and passionate about their craft. Despite being a busy establishment, the efficient service and reasonable pricing contribute to an outstanding customer experience, making it a beloved local gem that many loyal patrons return to for years.
As someone with more than 8 years of professional experience working with businesses & customer service standards, I strongly value reliability, transparency, & proper planning - especially when a service is tied to an important family celebration.
Unfortunately, my recent experience was very disappointing. I had ordered a specific cake for my mother's birthday one week in advance, with a confirmed pickup time of 10:00 a.m. On the morning of the event, I received a call at approximately 9:00 a.m. informing me that the cake could not be completed because certain ingredients had not arrived from the supplier. This was surprising, especially after being told previously that cakes are normally prepared early in the morning around 5:00 a.m.
Although George did offer an alternative solution by proposing a different cake, it was not the one my mother had chosen or wanted for her birthday. At that point, with only one hour before pickup, I was left with very limited options. Because the original cake could not be made on the same day, I had to urgently contact several other bakeries at the last minute to find a replacement, which created unnecessary stress during what should have been a special occasion.
I understand that unexpected supply issues can happen in any business. However, when an order is placed a full week in advance, proper planning & supplier coordination should already be secured ahead of time. Ingredient availability is part of basic preparation, & discovering shortages only one hour before pickup does not provide customers with sufficient time to make alternative arrangements.
I hope this feedback encourages better planning, stronger supplier management, & earlier communication in the future to avoid similar situations for other customers.
This place is a gem in Laval. For years, my family has come here to get cakes for all occasions & they never disappoint. Their mousse is so delicious & rich & my family loves their Black Forest cake. Their eclairs & croissants are the closest u will get to Europe in Laval & the service is quick. The prices vary on what u get but a few pieces of cake usually go around 25$
This time my experience was worse I don't know every time I like their food but this time I took cake on my daughter's birthday next day she got food poisoning & I eat cake I got food poisoning it was disappointing this time
aah, Qui .. oOh oui.. Dis-toi toi-même oOH oui...
=1 part de gâteau...ou 1 grande chausson aux pommes,
& + encore... Ces délicieux biscuits & toutes sortes de gâteaux & une large gamme de desserts, à partager toi-même & à éviter les ennuis de les faire...
c'est du gâteau, s'il te plaît... Eh bien Mouseaux... Plaisir de vous donner beaucoup de saveur... avec les vôtres.
si tu veux sucrer ton bec *la-la* ou *faire plaisir à ton Chou* vas-y... chez Serano... ton goût le mérite bien, dis-lui oui, oh oui...
Dis-lui, dis-lui oui... c'est un endroit... où tu peux aller en bus ligne 40 Laval ou en voiture...
dans le quartier Chomedey à Laval, les desserts ont une touche spéciale grecque, syrienne, turque & balkanique.
;-) apportez simplement votre *ARGENT COMPTANT ou votre DÉBIT Interac* & n'oubliez pas de prendre votre numéro à votre arrivée.
C'est tout simple & facile... N'est-ce pas ?
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aah, Qui ..oOh yes.. Tell U'R' yourself oOH yes...
=1 Slice of Cake...or 1 Big Apple Turnover,
& + More ...Those delicious Cookies & all sorts of cakes & a high range of desserts, to share Yourself & get out trouble of making them...
it's a piece of cake, please... Well Mouseaux... Please to give you a lot of flavor... with yours.
if you want to sweeten your beak *la-la* or *please your Chou* go ahead... at Serano's... your taste deserves it well, tell him yes, oh yes...
Tell him, tell him yes... it's a place... where you can go by bus line 40 Laval or by car...
in the Chomedey neighborhood in Laval, the desserts have a special Greek, Syrian, Turkish, & Balkan touch.
;-) just bring your *CASH or Interac Debit* & don't forget to take your number upon arrival.
By far the best cheesecake on the planet!!!!! BRAVO!!!!!. I have been buying cheesecake from Serano for over 35 years & still the best. I have been trying cheesecakes from everywhere including cheesecake factory, dunns ,etc etc. Nobody comes close. Most other places they charge double for half a serano cake & still suck!!!. Was the best 65 year birthday cake that anyone could ask for!!! Don't change the recipe!!! Service was amazing too!!!! Anybody looking to buy a whole cheesecake this should be your only option ¡!
Cozy atmosphere with very welcoming staff! They carefully explain if you have questions about their cakes to make sure you get what you like. I got the vanilla almond & it is the best cake I've ever had! Will keep coming here for all my birthday cakes❤?
I got my daughters cake from there. It's always very busy but it's normal as they offer great desserts. They have a variety of choices such as cakes, petits fours & much more. Definitely a good stop.
