Second Cup CAFÉ & Cie est le plus important détaillant de cafés de spécialité au Canada. À ses humbles débuts en 1975, Second Cup consiste en un petit kiosque, établi dans un centre commercial, où l’on ne vend que du café en grains.
Overall, Second Cup Café is a popular, cozy spot for studying and meeting friends, with friendly staff, reliable wifi, and plenty of seating on two floors; open hours and a calm atmosphere make it a go-to for students and remote workers, though some locations can feel crowded or noisy. The menu gets mixed notes: coffee and baked goods are praised, with vegan options appreciated and carrot or chocolate cake singled out, but some pastries are dry and prices can feel high for the value, and there are critiques of limited gluten-free or healthier choices. Ventilation and cleanliness issues recur in some reviews, including strong kitchen smoke and non-working outlets or dirty washrooms, which can detract from the experience. Service is often described as friendly and attentive, yet a few comments point to inconsistent management or staff tensions. In sum, Second Cup Café serves well for a casual study break or late-night hangout, with great coffee and a welcoming vibe, but attention to air quality, hygiene, and price/value is needed to appeal across locations.
I've been spending many nights there.
It's a great place until the ~4:30am terror starts, with the burning oil from the kitchen's devices & the lack of internal ventilation!
Atmosphere would be a 5 but it literally lacks AIR, so I can't give'Atmosphere' more than a 2... after 4am, a zero to be honest.
Intoxicating heavy dense burned oil smoke. Daily.
It's incredible how no smoke detector goes off with that agglomerating greasy cloud. It gives me a headache for hours.
A few times I'd have stayed longer, until past sunrise at least, but the toxic smoke makes it challenging & quite impossible.
Staff doesn't solve it despite many clients complaining, & many of us simply packing & leaving!
Makes me wonder if that's on purpose: to get rid of the night crowd of students & allow room for the early risers that work in the area!
When we request to turn on the two big fans & circulate the air, the excuse that they don't have the control for that!!!
The inner ventilation doesn't work either!
The fact that it has been saving my life for being 24/7 I'm giving it a 4 stars... else it would be between 2-3 because of the daily smoke.
Food ratio price per quality/quantity is a 3 too, but that's a global problem...
Pain au chocolate very often is dry, not worthy the price.
Over $12 for a bagel with lox, sadly out of my budget for now.
No gluten-free options.
Nor healthier choices to count on apart from the smoothies.
Window has no price tags, & since everything is so expensive nowadays, I stick to the promo combo coffee & bagel with cheese if really hungry, or the tuna wrap if wanting to feel healthier. Both are delicious.
Staff is awesome, that's true. Patrick & team help to create a family vibe within the people that are usually around.
5 stars to them all. Super kind & upbeat.
Clean bathroom, reliable stable wifi, quiet immersive nights.
Also polite & friendly crowd studying overnight.
Please, Second Cup's Manager/Proprietaire: get the daily smoke fixed so we can give it a 5!
The staff here are super kind & friendly, & everything is fresh & delicious! I'm a huge coffee fan & very picky when it comes to taste, but honestly this has to be my favorite coffee. The café is really cute too, & it does get busy quickly
Second Cup in my area has honestly become my second home. I've spent countless hours here studying, planning, & just recharging. The atmosphere is super cozy & welcoming - perfect if you want to focus, read, or even have a quiet meeting.
What makes this place extra special is the service. Ghassan, the owner, is a genuinely kind & respectful guy. He treats people like family - always remembers your drink, asks how you're doing, & keeps the vibe friendly & stress-free. You don't find that often.
Whether you're a student, remote worker, or just someone who enjoys great coffee in a calm space, this is the place. Support local, support real people like Ghassan who actually care.
Delicious warm latte served quickly while being able to see how it was made from the side counter, personal are being very professional as well, its my go to place when i want a good cup of coffee
Oct 2, 2024
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Went in for a quick lunch/drink/cheesecake & we were pleased with our food. The owner/manager carried our order upstairs & was very attentive. The coffee was hot & strong. The cheese in the sandwiches was taste. & I liked my cheesecake!! Lots of students doing work & they were quiet.
The only good part about this coffeeshop is the service. Other than that, the food was not worth it at all, the iced mocha tasted bad, although I've always liked it in other Second Cup venues. I also ordered a Nutella croissant, not fresh AT ALL, I ended up throwing it away, thus wasting my money. The wifi quality was meh, does the job but not the best if you're looking to work there. Overall I won't be coming back.
Simply the BEST Second Cup in Montréal ! Open 24/7, the team is really nice & they answer any request about your coffee. The boss is more than welcoming. Note : crowded around 3-4 pm by students+laptop
The best coffee shop in montreal ! Love the ambience its so cosy. Perfect for meetings, study dates & hangouts. The coffee is amazing & the staff is lovely. They have a cute gazeebo that makes you feel like you're sitting in nature which makes it my favorite spot 😁
Our business meeting in this second cup was a great experience when the rich aroma of brewed coffee enveloped us paired with a butter golden brown croissant with the perfect texture.
It was a comforting & satisfying breakfast experience.
