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Coffee Shop

Second Cup Café

Downtown
3.9$
OPEN7 am - 11:45 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Downtown, Montreal: Menu, Reviews & Reserve (2026)
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About

Second Cup Café functions as a prominent destination for premium coffee enthusiasts seeking ethically sourced, specialty-grade beans. The menu showcases an extensive selection of meticulously crafted espresso-based beverages including flat whites, cappuccinos, and signature mochas. Beyond the coffee culture, the establishment offers a curated array of ready-to-eat sandwiches, artisanal pastries, and protein-focused snacks designed for rapid consumption. Guests find a modern, functional environment defined by minimalist seating arrangements and high-speed connectivity, facilitating both professional tasks and casual study sessions. Each beverage preparation adheres to rigorous chain standards, ensuring consistency in flavor profiles across every cup served. The culinary program prioritizes fresh ingredients, frequently rotating seasonal sandwich fillings to provide varied savory options for patrons seeking a quick, reliable bite while navigating the urban center.

Details

Amenities, services & more

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3.9256 ratings
5★
51%
4★
13%
3★
14%
2★
20%
1★
2%

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-07-01
3.9256 ratings
5★
51%
4★
13%
3★
14%
2★
20%
1★
2%
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Reviews often mention

coffee(46) cafe(19) cozy(8) drink(8) latte(7) downtown(7) busy(6) cake(6) chocolate(6) vibe(5) clean(5) study(5)

Review Summary

Second Cup Café receives mixed feedback, with many customers praising the warm, cozy atmosphere and friendly staff who contribute to a welcoming environment for studying, working, or relaxing. While the quality of the coffee and specialty drinks is frequently highlighted as a positive aspect of the experience, the integration of a food counter within the space has led to concerns regarding conflicting food odors and a limited menu selection. Consistent issues noted in the reviews include reports of long wait times during busy periods due to understaffing, concerns regarding washroom maintenance, and occasional dissatisfaction with specific drink preparations or menu options. Overall, the location is valued for its central location and inviting interior design, though experiences can fluctuate depending on staffing levels and shared service arrangements.
Page 5 of 12 - 120 Reviews
Becky
3.0

There was a continual small line because there was only one person working.

The place itself was very clean.

The restrooms are downstairs & you need a code to get in. The ladies room was clean but the men's room was not!

The coffee was mid & weak so if you prefer it that way then you win, lol!

Jun 13, 2025
on Google
JP
3.0

C'est amusant car l'architecture intérieur est similaire à celui du Second Cup à Bucharest, avec un demi second étage. Ça aucun bon sens le prix poir leur drink de l'été avec du Red Bull. Plus de 8$. Maid c'est bon.
Le service est excellent. Pour le stationnement c'est sur la rue, vérifiez bien les heures du parconètre.

May 25, 2025
on Google
Captain
3.0

The cafe & the coffee itself are not bad, the service however isn't ideal. There was a cashier who was significantly rude. Maybe she was under pressure, this being a busy location, but she was quite uncivil.

May 20, 2025
on Google
Ba?ak
5.0

Need a place for your backpack? You have found it! Stop by for good coffee & nice snacks. It's a nice spot to study as well!

Apr 7, 2025
on Google
Yagana
2.0

I usually love Second Cup but this location is a major miss. The service was awful - two unfriendly baristas took my order, seemingly inconvenienced by the fact that a customer would come in to order a coffee. The coffee was lukewarm & I was instructed to move away from the milk counter, because I was'on the wrong side' even though there was no indication of there being a right or wrong side. Unpleasant experience overall.

Apr 4, 2025
on Google
Nanc.y.b
4.0

We got lucky & were able to sit right up front so we got to enjoy our coffee & snack while watching people walk by.
This is a very busy corner, it was nice to slow down & warm up for a while!
This Second Cup is huge, there were many people either on their computers or just reading a book.
The noise level was very low for such a busy & large coffee shop.
Coffee is always good at this chain!
Their baked goods were super fresh & well priced.

Mar 23, 2025
on Google
Annie
3.0

I very disappointed that this Second Cup never has the biscotti & the freshii energy balls. They only serve pastries & sandwiches. Why wouldn't they serve the same things as all other branches?

Feb 25, 2025
on Google
Gabrielle
5.0

New renovations look beautiful! Staff is so friendly & provide great service. My favorite Second Cup in town 🙌🏽

Feb 12, 2025
on Google
Judy
5.0

Excellent café latte! I love this location too-right in central Downtown Montréal. It has plenty of seating, spacious two floors, & a cozy ambiance. Plus, it's clean & well-maintained! Would come often & highly recommended for the latte.

Jan 2, 2025
on Google
Smith
5.0

I must say that the person you really need service with is Derya! I ordered a dark chocolate hazelnut latte, & although it was really mixed, she patiently prepared my order. She was always smiling & very nice, cute girl! Your coffee shop needs those who work like Derya! See you soon!

Dec 29, 2024
on Google
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