Second Cup Café comes across as a cozy, spacious spot with plenty of seating and outlets, a good place to study or relax, and renovations have improved the interior and atmosphere. Reviews show mixed service experiences, with some staff warm and welcoming and others busy or briefly unfriendly during rushes. Coffee and pastries get praise, with highlights like hot chocolate, cinnamon latte and dulce de leche cake, though a few drinks can be disappointing or need more care, and prices at times feel high. Some comments mention inconsistencies such as limited staff during peak hours, cleanliness issues in restrooms, and the sense that the location has shifted toward a restaurant format in places. Overall the place is seen as comfortable and inviting for many, but reliability and value can vary by visit.
Ça fait quelques fois que j'y vais & je tient à dire que les préposées au comptoir es sont tous bien gentils. Ils font de leur mieux & ça se voit. C'est un bel endroit , la musique est un peu forte par contre. Les pâtisseries ne sont jamais très fraîche... Les muffins & & les biscuits sont complètement secs. La toilette est un désastre mais je comprend que nous sommes au centre ville de Montréal. Toutefois je conseil cet endroit & félicite les employés qui ont bon coeur.
The coffee & croissant we had were fantastic as was the service however the bathroom was disgusting. The bathroom smelled like urine upon opening the door, the toilet, sink, & floor were (gross) dirty, & there was no paper towels to dry one's hands. The bathroom was disgusting.
Un cadre sympathique, une serveuse à l'écoute mais la commande est mal cernée car le petit crème se transforme en 1/2 litre de café au lait. Le cadre est moderne & relativement propre
Jan 3, 2024
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It's a nice & cozy place with lots of places to sit. The only thing I'm not quite happy about is the vibe & atmosphere. It's pretty dull. The place needs to be lit up & decorated a bit.
