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Coffee Shop

Second Cup Café

Downtown
3.8$
OPEN7 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwiches

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-02-15
5★
47%
4★
13%
3★
15%
2★
23%
1★
1%

Review Summary

Reviews describe Second Cup Café as a cozy, welcoming spot with good coffee, pastries, and a generally friendly staff, especially after renovations that brightened the interior, added a two level layout with ample seating, and created a more relaxed vibe. Many note a strong selection of seasonal drinks and reliable service, with some praise for excellent lattes and warm interactions from the team. At the same time a number of visits report slower service during busy periods when only one person is working, occasional rude or inconsistent behavior from staff, and mixed impressions of coffee quality including drinks that were lukewarm or not what was expected. Some patrons miss certain menu items that are not always available, and a few encounters mention price concerns, odors or restroom cleanliness issues, and in one case a change that makes the spot feel more like a restaurant than a coffee shop. Overall the venue remains a popular choice for coffee and a good atmosphere for study or work, with the atmosphere and care from staff standing out despite periodic glitches in service and offerings.
Page 4 of 6 - 101 Reviews

Good coffees, at a good price.

Jun 1, 2024
on Google

In the midst of busy downtown this place is perfect when you want to relax after shopping......I really enjoy their coffee.......they have amazing flavors both for coffee & tea........best place to calm down in the downtown of Montreal

May 19, 2024
on Google

Fav place

May 11, 2024
on Google

I've been here a few times in the past couple of months & each time I placed a mobile order & each time I've had to wait & wait & wait - & it wasn't busy. They clearly have an issue with mobile orders, because everyone who walked in AFTER I placed my order & was already waiting for 5-7 minutes was able to order & get their drink before me. Definitely will not give this location another chance.

May 7, 2024
on Google
2.0

Went last Friday for a Red Bull with raspberry & rose. I paid 8 DOLLARS just to see how I was served half of the Red Bull that I paid topped with sparkling water. I paid 8 dollars for something that tasted like sparkling water with a couple of flavour pumps. It's not fair since I am paying the 8 dollars for the WHOLE Red Bull... My roomie works at another location & told me that this beverage is not even meant to have sparkling water... yikes.

May 7, 2024
on Google

Great

Apr 30, 2024
on Google
2.0

Bathroom was pretty gross. Service was pretty slow, then someone else took my drink.

Apr 27, 2024
on Google
5.0

They have a very nice & yummy coffee & hot chocolate & many varities of coffee, & the staff is really humble & have lots of patience in them. They are cool with kids & as well as with elderly customers. Overall experience is really good but it's expensive for a small coffee too.

Apr 26, 2024
on Google

My London fog was good. Prices are what you'd expect. Service was efficient

Apr 14, 2024
on Google
5.0

It's a great palace to grab a cup of coffee while you wait, do some work, or do college homework. The staff are friendly. I recommend having a piece of cheese cake with your coffee.

Apr 5, 2024
on Google

I love second cup but unfortunately this location the service was not great.

Apr 2, 2024
on Google

Impeccable customer service. Unrelated : I forgot my wallet on their counter by mistake... called in 2 hours later they made sure I was the right person & gave it to me with pleasure once i came back.

Apr 1, 2024
on Google

Great service with a smile!!

Mar 29, 2024
on Google

Great place to go to study, electric outlets & lots of seating. Food & drinks are good as well! The employees are always very nice & effective. Overall a good choice, it's my favorite place to go when i'm downtown. The only «bad» thing i could say is that they don't open the upper space until sometime in the afternoon, but that's just a detail really!

Mar 28, 2024
on Google

Bel endroit, bon café, bon wifi, prises à disposition, par contre pas très propres & les toilettes n'en parlons pas 😷

Mar 24, 2024
on Google

Enormous with tons of space to study or work

Mar 18, 2024
on Google
3.0

Endroit sympa pour étudier avec des boissons passables Toilettes un peu difficiles d'accès & dans un état questionnable ..

Mar 17, 2024
on Google

Café savoureux, endroit calme & propre, personnel compétent & souriant

Mar 11, 2024
on Google
5.0

Good cappuccino

Mar 7, 2024
on Google
5.0

Excellent coffee & pastry the best coffee in the city

Mar 4, 2024
on Google