Second Cup Café comes across as a cozy, spacious spot with plenty of seating and outlets, a good place to study or relax, and renovations have improved the interior and atmosphere. Reviews show mixed service experiences, with some staff warm and welcoming and others busy or briefly unfriendly during rushes. Coffee and pastries get praise, with highlights like hot chocolate, cinnamon latte and dulce de leche cake, though a few drinks can be disappointing or need more care, and prices at times feel high. Some comments mention inconsistencies such as limited staff during peak hours, cleanliness issues in restrooms, and the sense that the location has shifted toward a restaurant format in places. Overall the place is seen as comfortable and inviting for many, but reliability and value can vary by visit.
She didn't want to do what I ordered I kept arguing & in the end I got smth I didn't order from the beginning, & they doesn't follow second cup recipes, but the place is good to work or to study etc..
Nov 6, 2024
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The staff is very nice & very quick. The vibe is really nice as well but the bathroom is disgusting!!! It smells horrible, the floor seems like they haven't been cleaned in months, the paper toilet rolls are just on top of the toilet, the soap dispenser is holding on for dear life, & the toilet takes like 10 seconds to fully flush down... for a second cup I would imagine the bathrooms are better maintained. Besides that, it's a nice place to study & chill.
Un bon café sans prétention avec un service correct & des boissons savoureuses. L'ambiance est calme & agréable, parfait pour un moment de détente le matin. ☕
Super cute café with tree wifi, friendly staff, & they play tame impala music. Also the whole café except the toilette is really clean & the matcha is really good Also THANK you so much for whoever is playing the tame impala playlist ur making my Life better :)
The staff makes this an outstanding place! I was visiting from out of province & was hesitant to go places as I don't speak French. When I went to order , I apologized for my lack of French speaking skills & the staff immediately warmed up & helped me feel at home with their warm smiles. I needed guidance on exploring the city as I was going to be in Montreal only for a few hours - & the staff went out of their way to help. They made my day! It is a real treat to feel so welcomed in an unknown city :)
Sep 23, 2024
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Lots of seating & great service, the people are nice! However I don't like to see flys flying around in the glass cabinets where the food is... maybe put some fly traps around.
Je tiens à exprimer ma profonde gratitude envers Oscar, qui a véritablement rendu ma visite au Second Cup Café mémorable. Son accueil chaleureux & son sourire sincère m'ont immédiatement mis à l'aise. Il a pris le temps de m'écouter & m'a recommandé une boisson qui était tout simplement parfaite. Son professionnalisme & son attention aux détails sont exemplaires. Merci, Oscar, pour cette merveilleuse expérience! Je reviendrai certainement. Merci Oscar!
The place had a nice vibe but the music was too loud. I got the frozen hot chocolate. The ice wasn't crushed very well. The washroom was very nasty. The service was good.
