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Coffee Shop

Second Cup Café

Downtown
3.8$
OPEN7 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwiches

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-02-15
5★
47%
4★
13%
3★
15%
2★
23%
1★
1%

Review Summary

Reviews describe Second Cup Café as a cozy, welcoming spot with good coffee, pastries, and a generally friendly staff, especially after renovations that brightened the interior, added a two level layout with ample seating, and created a more relaxed vibe. Many note a strong selection of seasonal drinks and reliable service, with some praise for excellent lattes and warm interactions from the team. At the same time a number of visits report slower service during busy periods when only one person is working, occasional rude or inconsistent behavior from staff, and mixed impressions of coffee quality including drinks that were lukewarm or not what was expected. Some patrons miss certain menu items that are not always available, and a few encounters mention price concerns, odors or restroom cleanliness issues, and in one case a change that makes the spot feel more like a restaurant than a coffee shop. Overall the venue remains a popular choice for coffee and a good atmosphere for study or work, with the atmosphere and care from staff standing out despite periodic glitches in service and offerings.
Page 3 of 6 - 101 Reviews

It's a nice place to come & study, but the flat white I ordered was very watery, & I could barely taste coffee 😢

Oct 7, 2024
on Google
5.0

Super cute café with tree wifi, friendly staff, & they play tame impala music. Also the whole café except the toilette is really clean & the matcha is really good Also THANK you so much for whoever is playing the tame impala playlist ur making my Life better :)

Oct 2, 2024
on Google

The staff makes this an outstanding place! I was visiting from out of province & was hesitant to go places as I don't speak French. When I went to order , I apologized for my lack of French speaking skills & the staff immediately warmed up & helped me feel at home with their warm smiles. I needed guidance on exploring the city as I was going to be in Montreal only for a few hours - & the staff went out of their way to help. They made my day! It is a real treat to feel so welcomed in an unknown city :)

Sep 23, 2024
on Google
5.0

Best coffee place in downtown. The baristas were so friendly & helpful, the iced chia was to die for, & the atmosphere is chill. Love it!

Sep 19, 2024
on Google
5.0

This place is one of the best! Their customer service is so great, I come here often even though I live far & it's always the same experience.

Sep 19, 2024
on Google
3.0

Lots of seating & great service, the people are nice! However I don't like to see flys flying around in the glass cabinets where the food is... maybe put some fly traps around.

Sep 17, 2024
on Google

Always a friendly & fast experience for my pre-work coffee fix

Sep 16, 2024
on Google

Service très bien, mais impossible d'être servi en français. Dommage

Sep 14, 2024
on Google

Très bien!!!

Aug 29, 2024
on Google

Je tiens à exprimer ma profonde gratitude envers Oscar, qui a véritablement rendu ma visite au Second Cup Café mémorable. Son accueil chaleureux & son sourire sincère m'ont immédiatement mis à l'aise. Il a pris le temps de m'écouter & m'a recommandé une boisson qui était tout simplement parfaite. Son professionnalisme & son attention aux détails sont exemplaires. Merci, Oscar, pour cette merveilleuse expérience! Je reviendrai certainement. Merci Oscar!

Aug 29, 2024
on Google

The place had a nice vibe but the music was too loud. I got the frozen hot chocolate. The ice wasn't crushed very well. The washroom was very nasty. The service was good.

Aug 28, 2024
on Google

To the blond girl who served me the best latte I've ever had, respect 👍

Aug 20, 2024
on Google
5.0

Très accueillant

Aug 19, 2024
on Google

The taste of cheesecake is good however the taste of coffee was worst in this second cup café. Location is excellent, staff are nice but won`t be visiting here again for coffee.

Aug 17, 2024
on Google

This place was out of a lot of the items listed on their menu. Out of teas, splenda & who knows what. The girls that served me were very efficient & made light of the situation. It's obviously a management problem.

Aug 14, 2024
on Google

Petite pause avant rdv important Dommage service trp raide & surtout sanitaire TRES sale !par contre boisson & gâteau super bon.

Jul 23, 2024
on Google

nothing smooth about smoothies from that location. you chew on ice & throw away a half of a drink as you need utensils to "enjoy" it. been there a couple of times over the last 2 years. always bad. other location downtown does way better job.

Jul 16, 2024
on Google
3.0

Honestly most mid beverage I have gotten. Two redbull infusions for 18$ is bonkers. Tasted watered down. Would recommend to someone who doesn't like sweet things though. Edit: Wrote this while finishing my beverage, I take back what I said about the sweetness. Bottom of the cup gave me diabetes.

Jun 23, 2024
on Google

I really liked the place itself! I got a bacon, egg, & cheese bagel that was pretty good. However, I also got a lavender lemonade refresher that tasted like straight up carbonated water with nothing else. The place is really nice though & the servers are nice too.

Jun 19, 2024
on Google

Clean & professional staff, was there grand prix weekend & place was packed, still managed to get quick friendly service in both languages.

Jun 9, 2024
on Google