FR
Montreal Restaurants: RestoMontreal.caMontreal Restaurants: RestoMontreal.ca
RestaurantsReviewsArticlesWhat's On

Logo RestoMontreal.ca

Coffee Shop

Second Cup Café

Downtown
3.8$
OPEN7 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Montreal Restaurant: Menu, Reviews & Reserve (2026)
CaféSandwiches

Suggested Articles

5★
47%
4★
13%
3★
15%
2★
23%
1★
1%

The 10 Best Downtown RestaurantsMore

Sésame

305 Rue Ste-Catherine O
(3622)

Siam

1325 Boulevard René-Lévesque O
(2436)

Events NearbyMore

Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-02-15
5★
47%
4★
13%
3★
15%
2★
23%
1★
1%

Review Summary

Reviews describe Second Cup Café as a cozy, welcoming spot with good coffee, pastries, and a generally friendly staff, especially after renovations that brightened the interior, added a two level layout with ample seating, and created a more relaxed vibe. Many note a strong selection of seasonal drinks and reliable service, with some praise for excellent lattes and warm interactions from the team. At the same time a number of visits report slower service during busy periods when only one person is working, occasional rude or inconsistent behavior from staff, and mixed impressions of coffee quality including drinks that were lukewarm or not what was expected. Some patrons miss certain menu items that are not always available, and a few encounters mention price concerns, odors or restroom cleanliness issues, and in one case a change that makes the spot feel more like a restaurant than a coffee shop. Overall the venue remains a popular choice for coffee and a good atmosphere for study or work, with the atmosphere and care from staff standing out despite periodic glitches in service and offerings.
Page 2 of 6 - 101 Reviews
3.0

C'est amusant car l'architecture intérieur est similaire à celui du Second Cup à Bucharest, avec un demi second étage. Ça aucun bon sens le prix poir leur drink de l'été avec du Red Bull. Plus de 8$. Maid c'est bon.
Le service est excellent. Pour le stationnement c'est sur la rue, vérifiez bien les heures du parconètre.

May 25, 2025
on Google

The cafe & the coffee itself are not bad, the service however isn't ideal. There was a cashier who was significantly rude. Maybe she was under pressure, this being a busy location, but she was quite uncivil.

May 20, 2025
on Google

Need a place for your backpack? You have found it! Stop by for good coffee & nice snacks. It's a nice spot to study as well!

Apr 7, 2025
on Google

I usually love Second Cup but this location is a major miss. The service was awful - two unfriendly baristas took my order, seemingly inconvenienced by the fact that a customer would come in to order a coffee. The coffee was lukewarm & I was instructed to move away from the milk counter, because I was'on the wrong side' even though there was no indication of there being a right or wrong side. Unpleasant experience overall.

Apr 4, 2025
on Google

We got lucky & were able to sit right up front so we got to enjoy our coffee & snack while watching people walk by.
This is a very busy corner, it was nice to slow down & warm up for a while!
This Second Cup is huge, there were many people either on their computers or just reading a book.
The noise level was very low for such a busy & large coffee shop.
Coffee is always good at this chain!
Their baked goods were super fresh & well priced.

Mar 23, 2025
on Google

I very disappointed that this Second Cup never has the biscotti & the freshii energy balls. They only serve pastries & sandwiches. Why wouldn't they serve the same things as all other branches?

Feb 25, 2025
on Google

New renovations look beautiful! Staff is so friendly & provide great service. My favorite Second Cup in town 🙌🏽

Feb 12, 2025
on Google
5.0

Excellent café latte! I love this location too-right in central Downtown Montréal. It has plenty of seating, spacious two floors, & a cozy ambiance. Plus, it's clean & well-maintained! Would come often & highly recommended for the latte.

Jan 2, 2025
on Google

I must say that the person you really need service with is Derya! I ordered a dark chocolate hazelnut latte, & although it was really mixed, she patiently prepared my order. She was always smiling & very nice, cute girl! Your coffee shop needs those who work like Derya! See you soon!

Dec 29, 2024
on Google

Manque de salubrité & personnel incompétent, mais l'endroit est stratégique. Toilettes horribles à éviter.

Dec 25, 2024
on Google

Best coffee!

Dec 12, 2024
on Google

The staff are always so friendly.

Nov 24, 2024
on Google

J'aimais avant ... aujourd'hui mon capuchino n'était pas très chaud c'était comme un café ordinaire très ordinaire.

Nov 10, 2024
on Google

She didn't want to do what I ordered I kept arguing & in the end I got smth I didn't order from the beginning, & they doesn't follow second cup recipes, but the place is good to work or to study etc..

Nov 6, 2024
on Google

The staff is very nice & very quick. The vibe is really nice as well but the bathroom is disgusting!!! It smells horrible, the floor seems like they haven't been cleaned in months, the paper toilet rolls are just on top of the toilet, the soap dispenser is holding on for dear life, & the toilet takes like 10 seconds to fully flush down... for a second cup I would imagine the bathrooms are better maintained. Besides that, it's a nice place to study & chill.

Oct 30, 2024
on Google

Great staff & service.

Oct 23, 2024
on Google

Un bon café sans prétention avec un service correct & des boissons savoureuses. L'ambiance est calme & agréable, parfait pour un moment de détente le matin. ☕

Oct 23, 2024
on Google

Um café descontraído com atendimento maravilhoso e muitas boas opções. O ambiente é super calmo.

Oct 14, 2024
on Google
5.0

Welcoming staff & nice coffee ♥️

Oct 11, 2024
on Google

Famous place to relax for coffee also the day. Fabulous Employees no hard work no paychecks. Great work efforts nicely served.

Oct 9, 2024
on Google