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Coffee Shop

Second Cup Café

Downtown
3.9$
OPEN7 am - 11:45 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Second Cup Café Downtown, Montreal: Menu, Reviews & Reserve (2026)
CaféSandwiches
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About

Second Cup Café functions as a prominent destination for premium coffee enthusiasts seeking ethically sourced, specialty-grade beans. The menu showcases an extensive selection of meticulously crafted espresso-based beverages including flat whites, cappuccinos, and signature mochas. Beyond the coffee culture, the establishment offers a curated array of ready-to-eat sandwiches, artisanal pastries, and protein-focused snacks designed for rapid consumption. Guests find a modern, functional environment defined by minimalist seating arrangements and high-speed connectivity, facilitating both professional tasks and casual study sessions. Each beverage preparation adheres to rigorous chain standards, ensuring consistency in flavor profiles across every cup served. The culinary program prioritizes fresh ingredients, frequently rotating seasonal sandwich fillings to provide varied savory options for patrons seeking a quick, reliable bite while navigating the urban center.
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5★
51%
4★
13%
3★
14%
2★
20%
1★
2%

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Reviews for Second Cup Café

Food
Service
on Google3.8 (1500+)
*as of 2026-07-01
5★
51%
4★
13%
3★
14%
2★
20%
1★
2%

Review Summary

Second Cup Café receives mixed feedback, with many customers praising the warm, cozy atmosphere and friendly staff who contribute to a welcoming environment for studying, working, or relaxing. While the quality of the coffee and specialty drinks is frequently highlighted as a positive aspect of the experience, the integration of a food counter within the space has led to concerns regarding conflicting food odors and a limited menu selection. Consistent issues noted in the reviews include reports of long wait times during busy periods due to understaffing, concerns regarding washroom maintenance, and occasional dissatisfaction with specific drink preparations or menu options. Overall, the location is valued for its central location and inviting interior design, though experiences can fluctuate depending on staffing levels and shared service arrangements.
Page 2 of 5 - 41 Reviews

I'm a long-time customer of this café & i like the new look after the renovation. The interior design has improved a lot & the atmosphere feels really nice now. The staff are friendly, helpful, & always smiling. I really enjoyed my coffee & dulce de leche cake on a very cold day. recommended ✨

Dec 28, 2025
on Google

i had a cinnamon latte today morning. delicious & expertly crafted. exactly what I look for in a café. they have a great selection of coffee & & speciality drinks for each season, all made with care. definitely will come back again.I can tell the team really care about their customers, their welcoming & being friendly made my day

Dec 13, 2025
on Google

Short in stuff. At the morning rush time there is only one person working & for a simple coffee you need to wait for 10 minutes

Nov 4, 2025
on Google

Extremely disappointed with my visit. I ordered filter coffee, & they served me a single shot with hot water, claiming it was filter coffee. The quality was terrible, & they were blatantly dishonest about it. The place also smelled like onion & food, making it impossible to enjoy coffee. I will never come here again & definitely won't recommend it!'

Aug 29, 2025
on Google
3.0

I learned today that this location does not receive online orders; so, be mindful of that.
You can always count on Delsah & Kayla; amazing service & with a smile!
PS: the place has become a restaurant as well: Quesada. My review is for the coffee shop which is not the traditional Second Cup anymore 😕

Jul 30, 2025
on Google

There was a continual small line because there was only one person working.

The place itself was very clean.

The restrooms are downstairs & you need a code to get in. The ladies room was clean but the men's room was not!

The coffee was mid & weak so if you prefer it that way then you win, lol!

Jun 13, 2025
on Google

The cafe & the coffee itself are not bad, the service however isn't ideal. There was a cashier who was significantly rude. Maybe she was under pressure, this being a busy location, but she was quite uncivil.

May 20, 2025
on Google

Need a place for your backpack? You have found it! Stop by for good coffee & nice snacks. It's a nice spot to study as well!

Apr 7, 2025
on Google

I usually love Second Cup but this location is a major miss. The service was awful - two unfriendly baristas took my order, seemingly inconvenienced by the fact that a customer would come in to order a coffee. The coffee was lukewarm & I was instructed to move away from the milk counter, because I was'on the wrong side' even though there was no indication of there being a right or wrong side. Unpleasant experience overall.

Apr 4, 2025
on Google

We got lucky & were able to sit right up front so we got to enjoy our coffee & snack while watching people walk by.
This is a very busy corner, it was nice to slow down & warm up for a while!
This Second Cup is huge, there were many people either on their computers or just reading a book.
The noise level was very low for such a busy & large coffee shop.
Coffee is always good at this chain!
Their baked goods were super fresh & well priced.

Mar 23, 2025
on Google