Signaler une critique ou des réponses inappropriées

"We had a reservation for 11 people. We take up a whole room. I was sick and couldn't make it (to spare others from my germs) and they charged $30 for me anyway. So generous that they sent this lovely takeaway (some of this is actually leftovers)... I wonder if they would have squeezed a stranger in my spot with my family had they had the 48 hours..."