Rôtisserie St-Hubert se spécialise dans le poulet rôti lentement, servi avec une sauce barbecue emblématique et des frites croustillantes. Le menu propose une vaste sélection de plats de volaille, incluant des cuisses, des sandwichs au poulet chaud et des ailes accompagnées de salade de chou crémeuse. Des salades fraîches et divers choix de sandwichs grillés offrent des alternatives aux plats principaux axés sur la volaille. Chaque repas intègre le mélange d'épices exclusif qui définit l'établissement comme un pilier de la culture culinaire québécoise. L'aménagement intérieur privilégie des espaces fonctionnels conçus pour un service efficace et un roulement constant de la clientèle. Les convives accompagnent régulièrement leurs plats de boissons gazeuses ou de desserts signature tels que la tarte au sucre. L'établissement maintient des normes de qualité rigoureuses pour chaque poulet rôti afin d'assurer une saveur constante dans l'ensemble du réseau.
Rôtisserie St-Hubert reçoit généralement des éloges pour son poulet rôti classique, ses sauces savoureuses et ses plats populaires comme les côtes levées et les desserts. De nombreux clients soulignent le service exceptionnel et chaleureux fourni par un personnel dévoué, notant souvent leur gentillesse et leur attention lors d'occasions spéciales ou de repas en famille. Bien que de nombreuses expériences soient décrites comme agréables et efficaces, certains clients ont fait face à des incohérences, notamment des temps d'attente prolongés, un service désorganisé, des commandes incomplètes ou erronées, et des problèmes occasionnels concernant la température ou la qualité des portions. Dans l'ensemble, l'établissement demeure une destination privilégiée pour de nombreux clients fidèles qui apprécient le confort familier de la nourriture et l'atmosphère accueillante, bien que les expériences puissent varier considérablement selon la succursale et le niveau de personnel sur place.
D'un service à l'autre, elle a su dépasser les attentes. À chaque obstacle, elle nous a surpris. She was on top of all, mastering our night. L'expérience d'une vie, sans contredit. Sandoune a tout donné, & nous avons apprécié chaque instant, jusqu'à la dernière goutte.
Sauce chaude, clown souriant.
I've been a satisfied customer of St-Hubert for quite some time & the Newman Blvd restaurant in LaSalle is the reason! The food is consistently good; it arrives piping hot; if there is a problem it is handled quickly & efficiently...what more can I say? Two Thumbs Up & a huge Thank You to everyone at St-Hubert LaSalle!
26 juin 2026
sur Google
🍽️
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Drove into the expess drive through on my lunch hour. Waited over 3 minutes for a sign of life. I will leave out the employees name that finally took my order of a club sandwich with a poutine instead of fries & a Pepsi. The employye repated my order & confirmed. Drove up to the window, waited an additional 18 minutes. Paid interac & was given a box tied up without a Pepsi. I immediately asked for my drink. He replied that it will be an additional $3.75 & claimed he had not heard me, even though he had repeated the order. Feeling so disappointed & waiting for so long I told him to forget the Pepsi & Drove off rushing back too work. To no surprise with the horrible service & long wait, I get back at work & have a chicken leg only in a box. No Club sandwich that I paid for, no poutine that I paid for, & the absolute piss me off worst. I was charged for the Pepsi that the employee said he didnt hear me & was going to charge a second time had I waited. 3 Strikes in one visit. Do not order from here.
I recently visited St-Hubert & was disappointed by the customer service I received.
I usually order the regular chicken thigh meal with half rice & half potatoes as my side. I have ordered it this way several times in the past without any issues. During my most recent visit, the employee at the counter told me this was not possible. When I politely explained that it had been done for me before, I felt that the response & attitude I received were dismissive rather than helpful.
I asked if someone else could clarify the policy, & after waiting a few minutes, a manager came to speak with me. The manager was professional & explained that they could not accommodate the request due to inventory reasons. While I understand that policies can change, I believe there could have been a better approach. For example, if this had been allowed in the past, it would have been appreciated if they had accommodated the request this time while explaining that it would not be possible on future visits.
Instead, I was told I would need to pay extra for an additional side, even though I wasn't asking for more food, just half of each option. As a result, I decided not to place an order & left.
What made the situation more confusing is that I later checked the website & saw that a half-&-half option appears to be available.
My main concern is not the policy itself, but the way the situation was handled. I hope the team can focus on improving communication & customer service, as a respectful & helpful interaction can make a big difference in a customer's experience.
(I have been in customer service & Administration over 10 years my self, so I do understand. We did accommodated things that are not usually in the policy. It is totally doable, just a lack of willingness.)
Thank you.
Service was fine, but my toddler was very disappointed that the Animalerie meal did not come as advertised. The car-shaped box shown in the photos was missing. For young children, those details matter.
