At Rôtisserie St-Hubert, reviews highlight friendly, attentive service and a cozy, welcoming atmosphere with staff who guide guests through the menu. Food experiences vary: many meals are described as satisfying comfort fare, while some visits note dishes that were dry or overcooked and occasional missing items that were replaced with substitutions. The service is repeatedly praised for being accommodating whether dining in, ordering at the counter, or using takeout, and several comments commend the decor and overall ambiance. Gluten-free options and bar or dine-in staff are appreciated, and many patrons say they would return for the reliable hospitality and comforting food, even if a few visits show inconsistencies in timing or preparation.
La nourriture & le service était bien. La qualité de mon steak n'était pas 3A. Il y avait beaucoup de nerfs & de gras. L'éclairage est beaucoup trop bas dans la salle à manger, On a de la difficulté à lire le menu. Je trouve que le rapport qualité-prix n'y est pas. Si votre budget n'est pas limité & que vous appréciez une ambiance feutrée, c'est un resto pour vous 😊
Depuis le changement de direction je vois une réelle amélioration. Je repasserai commande des que l'occasion se présente en plus les livreurs sont toujours fins quand ils m'apportent ma commande.
On nous a placé à une table qui n'était pas attitrée à une serveuse. Nous avons attendu plusieurs minutes pour que finalement l'une d'entre elles s'en soit aperçu & nous appelle quelqu'un. Ce n'était pas occupé du tout. Service ultra lent, durée totale de plus de 2hrs, au point où il a fallu qu'on se lève & qu'on se déplace pour se faire voir pour payer. La musique, pour le côté salle à manger, était inappropriée (manger avec une personne âgée sur du beastie boys on passera). Par contre, le service, lorsque nous en avions, était tres bien & la nourriture très bonne aussi, surtout que nous avons eu le temps en masse de déguster.
Kristyn in comptoir was veryyy good!! I loved her service ! She was sweet & took the time ! Never got such an exceptional service at other st hubert locations.
Commande supposer être prêt en 15 minutes fait plus de 30 minutes d'attente en plus que nous ne pouvons plus faire la livraison en bas de 75$ cest finis st-hubert plus jamais
Apr 6, 2026
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Je commande souvent du St-Hubert & à Châteauguay, il y a toujours des erreurs. On commence par oublier la sauce que j'ai demandé, ce qui est un oubli normal. Mais j'ai une fois commandé un brownie & j'ai reçu un gâteau au chocolat. Une autre fois, je commande une animalerie & je reçois un sandwich au poulet. Une autre fille avec qui je travaille n'a jamais reçu sa commande. Je ne comprends sérieusement pas comment il peut y avoir des erreurs de commande comme ça. Il y a une erreur chaque fois. C'est inacceptable & ça prouve qu'il y a soit un manque d'organisation ou de formation des employés.
Mes deux amies & moi avons adoré notre expérience le dimanche 22 février au restaurant tout cela grâce à notre merveilleuse serveuse Juliette. Elle est grandement professionnelle, à l'écoute, proactive & tellement gentille.
Mar 3, 2026
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Took my dad out for his birthday. Thought it would be great to eat out at a nice place. We arrived at 5pm & were seated. Other customers arrived shortly after. We ordered, & about 20 minutes later the soup & coleslaw came out. The dining room was about half full by now. We weren't in a hurry, but after about 45 minutes of waiting, we saw lots of plates waiting in the kitchen window to be served, but our server was nowhere to be found. We stopped another server & asked about our meal. She went to the back & our server came out & brought us our plates. But by the time the food arrived it was close to 6pm, & was ice cold. We explained that we were hungry but just if she could bring us hot fries, since we would eat the rest. She said fine, & left again, FOR OVER 1 HOUR. & not just that, there was absolutely NO staff in the restaurant for 1 HOUR. Customers were standing up looking around for their servers as well. Now it's after 7:00pm, & the staff all come out from the back at the same time. We flagged down the first person & asked what was going on, & we had been waiting for our fries. She went to the kitchen & brought us a bowl of fries & walked away, for another 45 minutes. By this time we were chatting with the two other tables around us trying to figure out what was going on that night. After 8pm now, & we finally found our server, & said that it was getting late & we had enough. We asked for the bill, & that we were going to take the dessert & coffee home with us. The server said we couldn't take out the coffee, but she asked what we wanted as our dessert that was included with the meal. So we pointed to the dessert on the placemat. She brought out the cake in a take-out container, & the bill, with a $7 surcharge for each slice of cake, which we were under the impression that it was supposed to be included, & weren't told otherwise. She said nothing can be done about that, it's the manager's rule. We weren't asking for a deal, we only wanted what we had paid for. Didn't feel like arguing, or staying another minute in this place. It was almost 9pm, so we paid, & left & will never be returning again.
Was a birthday party.Food was not as usual. Dry & seemed a little over cooked. The kitchen ran out of some items shown on menu but they made substitutions acceptable. The service was great very accommodating.
Point positif, la serveuse était gentille,la table était propre.Pour le reste... 1h30 un lundi pour 3 personnes.. Une serveuse pour la salle a mangé au complet..
Feb 16, 2026
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