Rockaberry maintient une réputation bien établie pour sa vaste sélection de gâteaux artisanaux et de desserts aux fruits emblématiques qui animent son identité culinaire. Le menu privilégie des créations pâtissières décadentes composées de couches onctueuses, de baies fraîches et de génoises moelleuses élaborées avec une constance rigoureuse. Au-delà de ces douceurs, l'établissement propose une sélection fonctionnelle de salades composées et de sandwichs préparés pour une consommation directe et satisfaisante. L'environnement opère comme un café centré sur la pâtisserie où l'attention demeure strictement portée sur la présentation et la qualité des mets sucrés. La clientèle découvre une gamme fiable de produits de boulangerie soulignant des techniques de dessert traditionnelles accompagnées d'options salées équilibrées. Chaque produit reflète un engagement envers des profils gustatifs classiques et des portions généreuses qui répondent aux attentes de ceux recherchant des gourmandises substantielles dans un modèle de service efficace.
Rockaberry est largement reconnu pour sa sélection de grande qualité de gâteaux, tartes et plats savoureux, ce qui en fait une destination prisée pour les rassemblements familiaux et les sorties entre amis. Bien que de nombreux visiteurs louent l'atmosphère accueillante, l'ambiance agréable et la qualité constante des desserts, l'expérience avec le personnel demeure très inégale. Des témoignages de services exceptionnels et chaleureux contrastent fréquemment avec des rapports de longs délais d'attente, de comportements peu professionnels et d'un manque d'attention, particulièrement en ce qui concerne l'exactitude des commandes et l'efficacité du service à emporter. Bien que la nourriture soit souvent décrite comme excellente, certains clients ont rencontré des problèmes de cohérence dans la préparation des produits, suscitant des avis partagés sur le rapport entre la qualité offerte et les prix pratiqués.
Not worth spending your money here. I've been coming here for years, & the service has gotten much worse especially recently. Don't expect to be seen by a waitress for around half an hour when you show up. Food is okay. The people that work here will avoid your table for hours & would rather hang out with their friends. Don't expect to pay at your table, you will end up paying at the front because your waitress will not come to your table.
Overall, Rockaberry has great food, a great location, & a great ambiance. The only thing that consistently takes away from the experience is the customer service. When you walk in, you're rarely greeted, & staff often avoid eye contact or continue talking among themselves while customers wait. This leads to long delays even for simple pickup orders.
Recently, I ordered two slices of pie for Uber pickup & arrived about 45 minutes later, but the order still wasn't ready. Had I not stop the waitress to tell her I came for a pickup, she would've continued to ignore me. When I finally received it, one of the slices even seemed off, with barely any apple in the apple crumb cheesecake. It's disappointing because the pies really are excellent, but the lack of welcoming service makes it hard to want to return. I've once had excellent service from a guy named Simon, I believe. But very disappointing for the inconsistent customer service from the girls.
If the staff were more attentive & friendly, this location would easily match the quality of its food & atmosphere.
Bought the pumpkin & pecan pies. The pecan was so dry no one enjoyed it. Pecans were overly cooked & the interior of the pie was hard & not smooth. The pumpkin pie was so spiced, that no one enjoyed it. At this price, will not be buying. Felt like mass production. Staff could learn a few manners. I was not willing to accept a pumpkin pie that was overflowing & burnt on 2 sides, & was dismissed by the man serving. Sorry unnaceptable.
13 oct. 2025
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Short-staffed. Good location, soup & sandwich were good, apple crumble cake seems half baked. The main issue is that they're short-staffed, so people buying take out & uber orders take priority over clients sitting there, I had to go twice to the cashier to order tea & pie, then to ask for the bill.
Food was amazing as usual. Service was not great, waited for a while for my coffee after getting my pie. Very long wait to pay the bill as well.Not Impressed..
I'm a repeat customer at this Rockaberry location & I have to say, their cakes & pies are delicious! The meals are great too. The prices are a bit on the higher side, but it's worth it for the quality.
Very nice selection of pies & food. Place was full but still had great service. Special thanks to Caitlin who was our waitress & took care of us & made sure everything was great.
