Ristorante Donato

Kamyab

2.0

I was in urgent need of a restroom, but when I came into this store & politely asked if I could use it, I was told I had to buy a drink from the bar first. It's really disappointing that everything is about money. A little kindness & compassion can go a long way.

Stephen

5.0

Quelle belle découverte sur Sherbrooke Ouest. Nous avons passé un moment absolument délicieux dans ce restaurant.

La présentation des plats est soignée & chaque bouchée était savoureuse. J'ai particulièrement apprécié la cuisson parfaite du saumon servi avec sa petite salade fraîche. C'était un vrai régal.

L'ambiance est chaleureuse & idéale pour partager un bon repas. Nous repartons ravis & nous reviendrons certainement.

Cristina

5.0

Great restaurant to host an event. We had our daughter's bridal shower here & everything was perfect! Tao (manager) is very accommodating & did everything to make sure our day was special. Food was very tasty, portions were generous, everyone was happy! Highly recommend this restaurant for anyone hosting a private event.

Michael

4.0

The food is good but not excellent, priced a little higher than what it is

Tanya

5.0

Love this place!
Food & service never disappoints.
Great atmosphere both at the bar & table.
Definitely recommend 👌

Hadi

5.0

i love it,food was exellent ,prices are reosonable ,a little loud & noise from the diners...

Greg

5.0

Loved the food. I had the table d'hote. Salmon tartare, grilled salmon, dessert all delicious 😋 very good service.

Karina

1.0

Horrible experience the service was terrible after telling the waiter food wasn't good he spoke to the manager who never came to see us got attitude & dirty looks from the bus girl when I asked for a fork from beginning to end was a disaster!

Mike

5.0

Had a great evening here. The service was outstanding. Loved the overall vibe & decor. The food was delicious.

Jordan

1.0

Avoid this place at all costs. For a high end restaurant in Westmount charging high prices for their food I would expect the service to be above & beyond. I had dinner there for my birthday & used a gift card I had received the year prior from a family member. When I went to pay they told me the gift card was empty & there was no money on it. I was so embarrassed & then proceeded to pay with my own money out of pocket. The waiter was so arrogant & didn't even bother looking into it. I had to go myself to escalate the situation & tell the staff this gift card was brand new never used & that there's no way it's empty. They made me feel like a fool. The manager then said he'd look into it. I get a phone call a few days later that the gift card was never initiated. They had taken the money for over a year & have us a blank card with nothing on it & if I hadn't spoken up they would have robbed us. ROBBERY!! At such a nice place. You would think for such a huge & embarrassing mistake on their part they would offer me something substantial for this like paying for my previous dinner & giving me a huge apology & even some additional funds to make up for this. Nope. We got not even an apology of admission of error. The manager said I could get my gift card back but it was way too late for that. He also could not even confirm how much was originally on it & said he would give me 100$!!!! This is genuinely insane & want to make sure the owner sees this because his manager made this one of the worst situations possible & clearly doesn't care about the guests experience